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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What's In Your Water? Is It Safe?

4/1/2022 (Permalink)

Did you know that the water either coming into your home or from your home due to busted pipes or leaks has what we call a “category”? When it comes to handling mitigation in your home it is better to allow the professionals at SERVPRO of Washington County to deal with the emergency because you must treat the water correctly to be safe. You never know what is either in your water or what the water has passed through to create contamination.

The information below explains the main types of water damage and could help you identify the problem quickly if it ever happens to you.

Category One: Clear Water

This water is the cleanest, most non-toxic form of water damage. It is potable water, perhaps directly from the tap. It is unlikely to cause you any harm, even if you are exposed for some time. Nevertheless, even clean flooding can lead to electrical and structural faults, so it is safer for you to call in the experts for repairs. Clean water comes from things like a broken water supply line, tub or sinks overflow with no contaminants, appliance malfunctions involving water-supply lines to name a few. However, once clean water leaves the exit point, it might not remain clean after contacting other surfaces or materials. Although it is considered the "safest" of the categories, it can degrade to category 2 or 3 if left untreated.

Category Two: Gray Water 

Gray water damage is a little bit more serious and requires a speedier removal process. This is because it may contain potentially unsafe levels of chemicals, microorganisms, or dirt. Examples of Cat 2 water includes but are not limited to: overflow from dishwashers or washing machines; overflows from toilet bowls with urine; seepage due to hydrostatic pressure and broken aquariums.
If left untreated, it can quickly degrade into category 3.

Category Three: Black Water

Cat 3 water is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents. Cat 3 water can include but are not limited to: sewage; toilet backflows from beyond the trap; flooding from seawater, rivers or streams, ground surface water, or other contaminated water entering the indoor environment.

The team at SERVPRO of Washington County is skilled in the safe handling of the different categories through training and protective clothing to eliminate the risk of sickness.

Call SERVPRO of Washington County at 423-434-0046 if your not sure what kind of water yours is.

Is Your Business Ready For An Emergency With An ERP?

4/1/2022 (Permalink)

An ERP is an Emergency Ready Program. As a business owner you always want to make sure you have an action plan if ever an emergency occurs. If there was a flood, major leak or a tornado, as a commercial property you would want contacts and action plan close by. We couldn't imagine the amount of stress whenever something like that ever occurred! SERVPRO® of Washington County wants to make things easy for you and your employees and we realize that you might not think about the unexpected things that may happen, therefore we have implemented the ERP program. 

What is the Emergency Ready Program?

Our ERP, Emergency Ready Profile is the best way to reduce business interruption following a disaster, plan for it now!

  • As many as 50% of businesses may never recover following a disaster, according to the latest industry research.
  • Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind.
  • By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Why Implement the Emergency Ready Program?

  • The SERVPRO® Emergency READY Profile Advantage is of no-cost assessment to your facility. This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency. – It will only take a little time to complete and will not take you away from current projects.
  • It will save a lot of time if ever needed. A guide to help you get back into your building following a disaster.
  • An ERP can help minimize the amount of time your business is inactive by having an immediate plan of action. Establishes SERVPRO® of Birmingham as your disaster mitigation and restoration provider.
  • You have a provider that is recognized as an industry leader and close by. Identification of the line of command for authorizing work to begin.

 Having an ERP saves time so we can begin the work of mitigating the damage which can save you time and money. Provides facility details such as shut-off valve locations, priority areas and priority contact information. 


Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.” Give us a call today and set up your ERP!

Fire Damage Is More Than What Gets Burnt

3/15/2022 (Permalink)

If you ever have a fire, I bet you don’t think about everything that could possibly be affected. Soot from a fire or smoke damage unfortunately travels and settles on just about everything. From inside of cabinets in the kitchen to the back of the toilet, it even gets in between outlet covers and the wall. When SERVPRO goes out to inspect and clean after a fire or a smoke damage, we check every nook and cranny for soot and clean that area until it looks brand new again. If we are unable to clean it, we normally suggest replacing it as that smoke smell can linger for a very long time. It may never go away if it is not properly cleaned or disposed of. I remember cleaning a house for a customer and they had just had a fire in their back bedroom. It all started from an old wall heater. Just from first glance, we thought it only really affected that bedroom. After inspecting the whole house, we found out the soot had traveled all the way across the house into the kitchen, living room, and part of the basement. When I opened the kitchen cabinets and moved one of the drinking glasses, there was an obvious ring of soot left on the shelf. I continued moving the glass cups and yep, there was soot everywhere. I could not believe the soot had traveled that far and got into the customer’s cabinets with the cabinet doors closed. Talk about an eye opener. 

SERVPRO of Washington County

3/8/2022 (Permalink)

Choosing SERVPRO for your restoration needs is one of the best decisions you can make. Not only are we a 24 hour, 7 days a week company, but we are fast and efficient as well. As soon as you find out there is an issue at your home give us a call. From that moment on we are on the job. Once you call our office and speak to one of our representatives, all you need to do is give a few details about what happened and provide your information like Name, Address, Phone Number. The representative will then send your information to all the managers via email and a text message. One of our managers responds to that message within 5 minutes letting the team know they got the message and are contacting the customer right away. A manager will call you right then and set up a time that’s convenient for you for us to come out and inspect your home. If it is an emergency, we gather our crew with trucks loaded with equipment and send them out there within the hour to start. Our guys stay until all the necessary work is completed for that day. Our crew chiefs advise the customer of all details of the job and continue to inform you of what is to come. By the time we are finished, your home is back to looking like the damage never happened, if not better than it did before. We aim to please and always deliver that promise! 

Commercial Work

3/8/2022 (Permalink)

When getting a call for a commercial job, SERVPRO does not hesitate to take on any job. Somebody has to do it, so why not SERVPRO. Recently we got a call for a warehouse cleaning. The company just bought this warehouse and found out there was grease on the beams and rafters. The company had no idea what they were going to do. So, they gave us a call, we set up the inspection, and gave them a quote on what it would cost for us to complete this work. Once they agreed, SERVPRO went to work. Sometimes it is required that we hire other workers outside of our company if the job is large. We contact other SERVPRO's and come together as one team to get the job done. This specific job took a lot of workers to get it done on time. There were 13 bays that had many rafters in between. It took our crew and our extended workers a little over a week to complete. Our guys were there early and stayed late. They even went out on the weekend to ensure the job was getting done per the timeline set. We couldn’t have been prouder of our team because they did an excellent job, and the customer was completely satisfied. They couldn’t believe how efficient and professional our crew was. We are honored to have such an amazing team, especially when the large commercial jobs come in. SERVPRO’s motto is “Like it never even happened.” I think we live up to that saying for sure! 

Commercial Fire Damage Restoration

12/8/2021 (Permalink)

Commercial fire damage resulting from a utility room fire or electrical fire can lead to massive losses for business owners. Your commercial property is left in a complete mess due to smoke damage, soot damage, or water damage when there are no fire suppression and fire restoration systems. It takes a lot of time to complete the fire damage restoration process, and this affects business activities in a negative way. It is advisable to restore your business premises as soon as possible after a utility room fire or an electrical fire using the services of professional firefighters.

Commercial fire damage can be minimized by restoration professionals that use specialized equipment such as a fire truck, a fire hose, and the fire sprinkler system. The only way a firefighter can prevent further damage is by beginning the fire restoration process within the first few hours. The fire suppression process involves the use of specialized in fire damage restoration equipment like a fire hose and a fire truck. Professional firefighters should use the right process when restoring soot damage, smoke damage, and fire damage. Commercial fire damage restoration involves the following steps.

Emergency Response

Professional contractors have hotlines that clients can call when faced with utility room fire or electrical fire. The fire suppression process involving the use of a fire hose and a fire truck should begin within the first 90 minutes. The entire restoration process after a utility room fire or an electrical fire should be carried out by certified firefighter using recommended equipment like a fire sprinkler system. The contractors arrive at the scene with all the fire suppression equipment such as firefighter engines, a fire hose, a fire truck, a fire sprinkler system, and a fully stocked fleet of vans.

Detailed Fire Damage Assessment

This stage involves assessing the commercial fire damage by finding out the structural integrity of the business premises and the condition of belongings. After assessing the entire building for soot damage, smoke damage, water damage, and general fire damage, the firefighter must prepare a quote for the entire process. Inspection enables the contractor to identify the source of the fire, the type of fire, and the level of soot damage. The contractors present the cost estimates to the insurance agent or the property owner.

Ensuring Property Security

The restoration company has the responsibility of securing the property of their client during the restoration process. Some thieves may take advantage of the confusion during a fire incident to steal the owner’s property, and that is why contractors must put in place the necessary security measures to ensure that all the materials and items in the building are well secured. Apart from the commercial fire damage, it is important to ensure that there are no further losses through theft. The property is normally left vulnerable because the fire compromises the strength of doors, walls, roofs, and windows. The premises must be well secured during the entire process to prevent all incidences of theft.

Water Damage Remediation

Water damage can occur during the firefighting process because the fire sprinkler system and other firefighting systems end up leaving a lot of water in the building. The sprinkler systems leave the building wet and flooded. The contractor must remove the water from the building and ensure that it remains dry. This can be achieved using various drying and dehumidifying techniques.

Smoke and Soot Removal

Soot and smoke cleanup is a very important process during fire restoration. The process involves removing soot and smoke from surfaces of the property, furniture, and personal belongings. It is possible to mitigate soot damage and smoke damage using specialized equipment like the fire sprinkler system. There should be complete cleaning and sanitization to ensure that there are no traces of soot or smoke odor.

Property Restoration

There must be some repairs and reconstruction in a fire damage recovery process to guarantee complete restoration. Some of the reconstruction processes may include painting of walls, repairing baseboards and ceilings, plumbing repairs, and wall reconstruction. Soot damage and smoke damage can be restored through painting. Fire restoration may also involve replacement of the flooring and the titles.

Is Your Home Ready for Winter?

12/8/2021 (Permalink)

Cold weather and winter storms can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rains and wind, freezing temperatures, sleet or snow, all can cause serious and costly property damage. Take steps to be prepared and help take the sting out of the winter blues.

  • After winter storms check your property for downed tree limbs and branches. Downed limbs can cause damage to your property and lead to possible water damage issues.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutters should be clear of debris and directed away from buildings. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems. 
  • Inspect property for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairs, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post cautions signs.
  • Protect water pipes from freezing by simply allowing water to drip when temps fall below freezing. If pipes are under cabinets, leave the cabinet doors open.
  •  Consider turning outdoor faucets off at the main valve. Once shut remember to drain the outdoor faucet. 

When winter weather strikes and causes a disaster, call SERVPRO of Washington County at 423-434-0046 to strike back!

Storm Dangers

11/13/2021 (Permalink)

Storms and hurricanes devastate different regions every year. Unfortunately, some of the biggest dangers caused by storms can occur after the storm has already passed. In addition to a lack of supplies and road closures, the standing flood water resulting from storms can cause serious health risks. Here are some of the most severe problems floods can bring.

Health Dangers

Standing flood water is teeming with health risks. The CDC has a section detailing all the possible diseases that become more likely in the event of a storm disaster, including Norovirus and the West Nile Virus. Bacterial infections and diseases become a greater possibility because flood water can infect everything it touches. This can include anything from articles of clothing to the toys that children play with. For this reason, it is incredibly important not to drink or eat anything that has been contaminated by standing flood water, and to always wash hands as often as possible- especially before meals. In addition, open wounds pose a far greater risk of becoming infected as a result of storm waters. If possible, keep open wounds out of the water or cover with waterproof bandages. 

Physical Hazards

Disease isn't the only invisible hazard that can exist within standing water. Murky water can conceal dangerous insects or even threatening animals beneath the surface. Much of this depends on the location of the storm, but it's not unheard of for alligators to make use of a new habitat resulting from a storm. In addition, much of the physical damage caused by a storm is still present in the water. This can include broken glass or sharp metal which might be impossible to see before it causes injury. On top of that, storms frequently cause damage to power lines. These can lead to a risk of electrocution in standing water. Flood water itself poses the possibility of causing drowning, whether people are in their cars or trying to swim across.

If you need storm damage repair or water damage cleanup, contact the team at SERVPRO of Washington County today at 423-434-0046.

What Would You Do If Disaster Hits Your Commercial Business?

11/7/2021 (Permalink)

What to look for before hiring a Commercial Restoration Contractor

When your business is faced with water, fire or some other disaster-how do you work to get your livelihood back up and running? Those damages can be easily repaired or could put you face to face with losing a business. When you face any situation of mitigation and restoration, who do you call? Who do you trust?  

It’s time to pick up the phone and call in professionals. However, how well do you know the restoration company you are calling? When looking for restoration contractors, you must remind yourself that you are allowing workers into your space to fix damage to your business. You want workers who are expertly trained professionals with experience. These experts are fully equipped with the latest cleaning instruments and current restoration techniques. Commercial properties expose contractors to an entirely different field of fire requirements, building codes and zoning restrictions. As an owner, you will want to do the research on companies you can trust to follow all guidelines.

 Here are a few things you can do to avoid contacting fake, or unprofessional restoration companies.

Check Their Website, Is it Genuine?

The internet can be a place for scammers and false people. However, it is also a good place to find restoration companies the quickest and easiest way possible.

You will know if the site is from a professional company when you are presented with links to their services. Use these links to research their work, their guidelines as a company.

Some services for commercial restoration include:

  • Sewage Remediation
  • Fire Damage Restoration
  • Water Damage Restoration
  • Content Restoration and Care
  • Mold Remediation
  • Community involvement

Read Testimonials & Client Reviews

Most service companies are turning to social media to keep communities and would be customers well informed. Use their websites, their Facebook, etc. to find reviews and details on services provided. Looking at what previous clients have said about the companies will help you to have an informed decision.

By reading the client’s testimonials, you get an idea of how this company will handle the situation you are facing.

Call Them, It Never Hurts to Ask Them

Professional workers know what they are talking about; they know the history, and services their company provides, and they know how to solve simple restorations even when they are on the other line. 

If the job was done by unprofessional workers, it may do more harm than good to your property. Instead of fixing the problem, they could complicate the situation with sloppy work, and mess-ups, leaving you in a difficult dilemma.

Ask questions. Don’t ever be afraid to ask questions.

SERVPRO of Washington County is ready. We have the Team. We have the Experience. We have the Knowledge to get the job done right.

SERVPRO of Washington County has programs set up for Commercial Businesses to have plans in place for emergency situations. Contact us today to help you set up your FREE plan-be ready for anything that happens.

Winter Fire Safety

11/5/2021 (Permalink)

According to the American Red Cross, winter holiday fires claim more than 500 lives each year and cause approximately $554 million in property damage. We put together some essential winter holiday fire safety tips to help reduce those numbers. Follow these suggestions from our fire restoration experts, and keep your family, home, pets and belongings safe this holiday season and throughout the New Year.


During the winter and all through the holidays, there are several seasonal factors that can increase the risk of fire in your home. These factors range from increased fireplace and candle usage to Christmas tree fire hazards. As beautiful as these light touches may be, it is important to keep certain holiday fire safety tips in mind. General holiday fire safety includes:

  • Never leave a room when a candle is burning. Candle fires are four times more likely to occur during the holidays.
  • Never burn wrapping paper, garbage or other debris in your fireplace.
  • Always supervise children around fireplaces, wood burning stoves and any open flames, even candles.
  • Check your space heater before using it. If it is not operating correctly or the cord is damaged in any way, don't use it.
  • Test every smoke detector in the house and make sure all of them have charged batteries. A September 2015 report by the National Fire Protection Association (NFPA) stated that the death rate per 100 reported home fires was more than twice as high in homes that did not have any working smoke alarms compared to the rate in homes with working smoke alarms (1.18 deaths vs. 0.53 deaths per 100 fires).

Did You Know There Is A Water Damage Timeline?

10/20/2021 (Permalink)

Did You Know There is a Water Damage Timeline?

Intrusion of water into your home from a storm can result in mold growth. When water damages are not addressed right away, the result is an increased risk of mold growth. Mold may appear within 24 to 48 hours after a water damage intrusion event if the conditions are conducive to mold growth.

SERVPRO of Washington County, handles water damages every day, and we know prompt action is required to prevent mold growth. By utilizing the proper equipment and moisture measuring devices, your home or business building will be quickly and thoroughly dried to industry standards, which help prevent the secondary damage like mold growth. 

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may begin to bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1-24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears. Mold spores grow if conditions are conducive to microbial growth.

Before risking further damage to you home, and belongings do not try to clean a water damage incident on your own, instead call SERVPRO of Washington County at 423-434-0046 to handle the water damage cleanup and restoration. They will make it "Like it never even happened."

What To Do Until Help Arrives From Storm Damage!

10/20/2021 (Permalink)

What you can do until help arrives

Storem/Water Tips  

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Call (423)434-0046

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Happy Customers

10/4/2021 (Permalink)

Duct Cleaning Duct Cleaning picture posted by a recent customer on social media

A wonderful social media post from a recent customer!   Soooo…we live in a house built in 1923 and for the most part, the house is in amazing condition. We have recently been very sneezy and congested and decided to have someone come out to clean our air ducts. We chose to go with SERVPRO in Johnson City(Washington County). They weren’t the cheapest, but the person that came out felt very trustworthy. So, I decided to go with my feeling and boy was I right. The two people that came today to clean the ducts out were nice, patient, knowledgeable and informative. They spent 4 hours in our home and even our dogs took to them.All this to say, get your air ducts cleaned by SERVPRO in Johnson City (Washington County), you won’t regret it!! Here’s a before and after!! (Before you ask, YES those are nerf darts)Bonus: when they opened the system in the basement, they found what’s in photo #3. How?? This alone speaks volumes of why you should choose our SERVPRO of Washington County for your next duct cleaning needs.  We make sure our customer satisfaction is top priority on ever job we do. 

Why Deal with Water Damage Immediately

10/1/2021 (Permalink)

Water damage causes serious problems – it shrinks leather, warps wood, damages carpet, and causes other serious problems. In fact, it only takes a few hours for the water to cause irreversible damage to your home or business. Immediate damage repair is crucial in preventing water damage from further destroying your residential or commercial property.

Urgency & Sensitivity

We understand that water damage causes a devastating set back to your family or business which is why we act quickly to provide an assessment of the damage, give you an on-site free estimate and get to work quickly on mitigating your damage. Our goal is to provide quick, professional, and reliable service that gets your damage repaired with minimal disruption.

Detailed Damage Assessment

Using state-of-the-art technology and equipment, our highly trained technicians can accurately and thoroughly assess the full extent of the water damage to your property – both the seen damage and unseen.

Insurance Assistance

Not sure how to handle your insurance claim for water damage? We provide assistance with majority of the insurance paperwork and in most cases, can even direct bill the insurance carrier for you. This way you can have peace of mind knowing that your insurance billing and claim is handled just as expertly as the restoration process itself!

What to Expect at On-Site Assessment & Estimate?

? Once we have confirmed your appointment, a technicians will be dispatched to your location. Typically, we can get a representative to your property within the hour.

? Upon arrival, your production manager will assess the water damage and review findings with you and your insurance company (if you are filing and insurance claim). We provide details on the extent of affected building materials (seen and unseen), process for mitigating the damage and scope the estimated repairs.

? Once you and your insurance (if you are filing a claim) approve the project, your technician will begin work to restore your home or property.  This will include daily monitoring of the drying progress and constant evaluation of the safety of the structure.

Tips for Making a Fire Damage Claim

9/22/2021 (Permalink)

Commercial Building Fire Commercial Building Fire

When your Washington County, Tennessee, commercial property has experienced fire damage, the claim process can be frustrating, at the very least. There are a few factors that make this difficult:

  • Determining the scope of the loss
  • Creating a complete inventory of items that were damaged
  • Figuring out what's covered by the insurance company
  • Handling your emotions over the fire and resulting damage

There's some good news, however; you don't have to work through this process alone.  Call SERVPRO of Washington County and there many professionals who can help you successfully complete the claims and reconstruction process. 

Tips for Making a Successful Claim
Before you get into the claim filing process, there are a few points to keep in mind:

Photographic evidence that includes both before and after pictures is vital. Any records or receipts you have from purchasing business equipment and furnishings are also helpful. Your insurance adjuster can help you through the process of gather documentation.
Don't try to clean or repair electronics and other equipment. Make sure you record water and fire damage to these items. Then, talk to your insurance company about how to proceed. Some insurance companies prefer that you contact specific cleanup and restoration companies to handle all of the repairs.
Ask your agent whether the insurance company plans to hire a forensic accountant. This professional may ask for some financial statements. It's okay to ask why those statements are necessary, and it's also okay for you to hire a professional from an accounting firm you trust.

Fire Mitigation Advice
Talk to multiple professionals to learn more about fire mitigation. As you work through your inventory of damaged items and all the requirements necessary to complete a satisfactory claim, keep a notebook on hand to jot down suggestions and information about avoiding fire damage in the future. Representatives from the fire department may have great advice. Your insurance company, the professionals who handle repairs, and the adjuster may all have suggestions for avoiding future fires.

Protecting My Facility From Bacteria

9/20/2021 (Permalink)


Protecting your facility from bacteria involves cleaning and disinfecting regularly. Cleaning involves wiping visible dirt and grime away from surfaces, while disinfecting kills any bacteria remaining. Applying disinfectant to a dirty surface does not help, because once the dirt is wiped away, surviving pathogens may remain underneath the layers of dirt.

Clean the surface thoroughly, and then use a disinfectant to kill the microbes you want to target. Be sure to follow the instructions on the packaging. If you do not let a disinfectant sit on a surface for the appropriate amount of time, you will not guarantee the disinfection that you need.

Our 3-step Clean, Disinfect, and Protect system thoroughly disinfects your workplace. The Clean and Disinfect steps help to inactivate viruses like the one that causes COVID-19. The third step, Protect, provides antimicrobial protection against bacteria, mold, and fungi for up to 90 days. This post-disinfection service can help protect against a variety of microorganisms that cause serious illnesses like MRSA, Staph infections, and Meningitis.

Know The Signs

9/3/2021 (Permalink)

Heavy storms may come and go quickly. It is important to know the signs and warnings of a severe storm and know when to take shelter. Not everyone watches the news. So, if you see or hear a thunderstorm in the distance, get to a safe indoor location. It might seem like a harmless storm, but lighting can strike for miles so don’t be outside admiring it. If you get hit by a lightning bolt, it can be deadly or even leave you with long term side-effects. If you have severe wind warnings in your area, try to bring in or secure patio furniture, decorations, or plants that could become flying debris. You don’t want to see your trampoline four houses down in your neighbor’s pool after the storm passes. If you have any farm animals or outside animals in general, please protect them by taking them inside your barn or your home until the storm has passed. Most animals will try to seek shelter on their own but to make sure they are safe they will need your help. 

That One Water Call

9/3/2021 (Permalink)

I remember a time when I got a call from a young woman who was in such disarray, you could not understand anything she was saying. I finally got her calmed down and she explained why she was so upset. She was filling up the tub in her bathroom for a nice bubble bath after a long hard day at work. As the tub was filling up, she poured in her bubble bath and lit some candles. While she was waiting, she got a call and ran downstairs to answer the phone. It was from a loved one that lived out of town that she hadn’t heard from in months. Needless to say, she got distracted by the excitement of the phone call and forgot all about the bath she started upstairs. She said she was on the phone for about 10-15 mins when she heard a huge gushing sound. When she turned around, water was running down her stairs like a waterfall. She said it damaged most of her upstairs and was even coming through the ceiling downstairs. She was devastated. Her advice was “when taking a bath, stay in the bathroom from start to finish and let that phone call go to voicemail”. 

Not All Storms Are The Same

9/3/2021 (Permalink)

Powerful Thunderstorms

Severe thunderstorms and the hazardous conditions they produce – cloud-to-ground lightning; hail; tornadoes; flash flooding – are often part of the forecast in Northeast Tennessee during the warmer months. They can be forecasted ahead of time or occur unexpectedly, with little or no warning. Large hail can damage property such as roofs and windows, a lightning strike can cause a destructive fire, and whipping winds can uproot trees and break off branches onto properties. Any one of these threats in combination with excessive rain, can lead to considerable structural damage.

NWS classifies a thunderstorm as severe when it can produce 58 mph winds or greater and/or one-inch or larger hail. Beginning Aug. 2, 2021, Severe Thunderstorm Warnings have two new damage threat categories designed to promote immediate action, ‘destructive damage’ and ‘considerable damage.’

  • The criteria for a ‘destructive’ thunderstorm damage threat is 80 mph winds or greater and/or 2.75-inch diameter hail (baseball-size). This warning will activate Wireless Emergency Alert (WEA) on smartphones, similar to tornado and flash flood warnings.
  • The criteria for a ‘considerable’ thunderstorm damage threat is 70-79 mph winds and or 1.75-inch diameter hail (golf ball-sized). This will not activate WEA on smartphones.

Each year, nationwide, only 10% (10,000 of 100,000) of all severe thunderstorms reach the destructive category, on average. Most of these storms are damaging wind events, such as derechos (straight-line winds) and supercell thunderstorms. According NOAA’s National Centers for Environmental Information (NCEI), 13 of the 22 costliest weather disasters in 2020 were severe thunderstorms.

Storm Safety And Preparedness

9/2/2021 (Permalink)

Most residents in the area have complained about Northeast Tennessee’s unpredictable weather. Between the wind patterns and humidity, storms can intensify quickly. It’s important to regularly maintain your residential, commercial, or public building because damaging weather conditions, specifically high winds, and heavy rainfall, are possible any time of the year.

The best time to prepare for a severe summer storm is before it happens. Storms move fast or change course, leaving less time to get ready. Make sure you’re ready in advance by reviewing your emergency plan and preparing your home and business. Northeast Tennessee property owners can take these preventative measures to help reduce damage from destructive summer storms.

  • Clean gutters and drains.
  • Ensure downspouts and other water run-off is directed away from the foundation.
  • Cut down or trim trees in danger of falling.
  • Bring in or secure lightweight outdoor items.
  • Keep important documents in a waterproof container.
  • Move valuables and electronics to higher levels.
  • Review insurance policies and make sure personal documents are up to date.
  • Plan how to access the latest information ahead of the storm and have multiple ways to get warnings.
  • Assemble a disaster supply kit that includes food and water, medicine/prescriptions, batteries, flashlights, phone chargers, and have cash on hand.
  • Only run diesel generators outdoors to avoid carbon monoxide poisoning.
  • Fill up your vehicle’s gas tank prior to a hurricane and move it to a safe location.
  • Cover windows with shutters or plywood before strong hurricanes to protect against flying debris.
  • Develop a hurricane evacuation plan and have a supplies bag packed. Know your local evacuation zone in case you are ordered to evacuate quickly.
  • Plan for your pets.
  • Have SERVPRO of Washington County‘s phone number, (423)434-0046, saved in your contacts in case your home or business experiences property damage.

Protecting My Facility From Viruses

9/1/2021 (Permalink)


Many of the same agents that eliminate bacteria also destroy viruses. EPA-registered disinfectants protect against a wide spectrum of threats, and if you have a specific concern (such as tackling the Coronavirus that causes COVID-19) you can find lists dedicated to those specific threats.

SERVPRO of Washington County decontamination and disinfection specialists are equipped to help keep your workplace safe from infectious diseases such as COVID-19. It is important to note that while our antimicrobial protection lasts against most pathogens for 90 days, it does not apply to viruses. Regular cleaning and disinfecting are crucial to the destruction of viral threats.


Regular cleaning and disinfection are critical to stopping the spread of illness, whether at home or at the workplace. Contacting trained decontamination experts to properly, thoroughly disinfect your business is the safest way to get the job done thoroughly.

What To Do?

7/22/2021 (Permalink)

If you have ever been a victim of a house fire or a water damage, you know how devastating it can be. Most of the time you just don’t know where to begin. There are so many steps to take to get your house back to feeling like home again. Rather you have already experienced the tragedy, or this is your first time, SERVPRO can help relieve some of that stress by taking most of the responsibility off your shoulders and into ours. Given your permission, SERVPRO will contact your insurance company and discuss all the details with your adjuster and agent. Sometimes your adjuster may not be able to come out to your home to inspect as quickly as you may need, but SERVPRO can and will. We take pictures of the entire house top to bottom, side to side. We provide a verbal and written briefing of our findings to your insurance company, along with a written estimate on how to repair your home. From demolition of burnt material to cleaning soot off all surfaces, extracting water from the floor to putting walls back up and painting. We can take care of it all. SERVPRO will even clean your content either onsite or we can provide climate-controlled storage for your belongings in our own warehouse while your home is being repaired. Rather your home is 600 square feet, or 4000 square feet, rest assured SERVPRO can handle any job, any time, any day! "Like it never even happened."

Steps To Fire Prevention

7/14/2021 (Permalink)

Keeping a fire contained is one of the most important things.  Keeping all doors closed when you are not home or going to sleep is one of the easiest ways to keep the fire from spreading.  If you can keep the fire from spreading fast it is likely to do less damage.  Less damage means less money you or your insurance is going to have to spend to clean and repair your house, and how much personal belongings that you will lose.  Another way to prevent fire is unplugging all electronics when you are not using them.  We highly suggest unplugging all electronic devices when you are leaving your house for more than a day.  It sounds silly but it takes the chance of fire from starting, that way, completely out of the equation.  Another important item to have easily accessible from anywhere in the house, is a fire extinguisher.  I would recommend having at least one on each level,or if your house is spread out having one on each end of the house and one located in the kitchen.  If you live in a two-story home it is very pertinent to have a fire escape ladder easily accessible.  It is a way to make sure everyone can easily escape the house.  The last thing anyone wants is to lose a family member or pet due to a house fire, that could have been prevented.  Following these few steps can save you and your family from enduring one of the worst nightmares of your life.  If you find yourself in a fire situation, please make your first call to SERVPRO of Washington County at 423-434-0046.  Here to help!

No Storm SERVPRO Can't Handle

7/13/2021 (Permalink)

Every home and business in America will experience some type of storm throughout the years. Between, hurricanes, tornadoes, thunderstorms, hail, wind, snow, and sandstorms. All these storms can have little to none too large effects on your home or business. Many items can be damaged by a storm such as windows, roofs, siding, crawlspaces, basements, etc. Even the interior of your home or business can be affected depending on the extent of the damage on the outside. These things are very costly to repair and can take a lot of time to reconstruct.  Make sure you try your best to be prepared for these situations. In some cases, the damage might be covered by your insurance company, but in most cases a storm damage isn’t covered. Check with your insurance company to see what is covered or what you might be able to add to your policy. Always wait until a storm has passed to inspect your property for damage. Once you have the opportunity, inspect your property thoroughly. The quicker you can locate the damage to your home the easier it is to fix and the less money you will have to spend repairing it. Truth is, no one is ever fully prepared for the unexpected. But if you organize your contacts and paperwork, inspect your property often, and know who to call and when, it can make the process so much smoother for you in the long run. Contact SERVPRO of Washington County at 423-434-0046 for any inspections you may need! We are always happy to help!

SERVPRO of Washington County Helping Provide Fire Victim Bags

6/23/2021 (Permalink)

SERVPRO of Washington County is dedicated to making our community a better place and helping the less fortunate.  We are doing a fire victim bag campaign right now to raise the funds and collect donations to provide 500 fire victim bags to the local American Red Cross and 60 local fire departments.  We are collecting all of the necessities a family needs to get by if they are displaced from a fire.  We are also working diligently to fulfill the fire departments' need for stuffed animals or bears to give children of fire damage.  They haven’t had them for more than five years now.  We are also working with Britax to have a relationship where they will supply a car seat if a family has lost everything due to a fire.  This is also a great need in our area according to local fire and police departments.  SERVPRO of Washington County is striving to be a leader in our community and help provide where we can.  We have a heart and passion for helping our community be a better place to liv

It's That Time of Year

5/31/2021 (Permalink)

Barbecuing Barbecuing

It is coming, that time of year, when outside is where everyone wants to be. Summertime! Filled with barbecues, camping, swimming, bonfires, and so much more fun things to do outdoors. One thing to keep in mind when you are having the time of your life during summer break is fire safety. Did you know that in 2014, a local fire department documented 16,600 patients going to the emergency room because of burn injuries involving outdoor grills. That is a lot of people getting hurt while cooking up a nice meal. July is the peak month for grill fires, followed by May, June, and August. Gas leaks or a break in the gas line factored in 11% of grill fires one fire department stated. That may not seem like a lot but imagine 1000 people grilling out in July and at least 110 of those people had their grill catch on fire or caught something close by on fire, like their home. That is mind blowing. Gas grills contribute to a higher number of home fires overall than charcoal grills. So, make sure to thoroughly check your gas lines and propane tanks before using it every single time. A good rule of thumb would be to always clean your grill of any debris or food particles after each use. Anything left behind can catch fire and cause a big issue later. Following these safety tips could prevent you from being a part of the percentages listed above.

Do You Know What To Do In A Water Damage Situation?

5/26/2021 (Permalink)

water in basement water in a customers basement

Now most of us have been taught about fire safety, fire prevention, and what to do in case of a fire. But have you learned about water damages and the effects it can have on your Washington County home? Although having a water damage isn’t common to cause bodily injury, it is important to have knowledge of how it can affect your home. So, what is considered water damage? In general, this problem can be defined as water that destroys the interior of your home. It can be caused by many different sources throughout your home such as a broken water pipe inside your walls. It can be caused by an appliance like a refrigerator line, a washing machine, or even a dishwasher. Many plumbing sources like your kitchen faucet, bathroom sink or shower faucets, and toilet plumbing lines can leak causing a water damage to occur. When this happens, you can sometimes see water flowing out on the floor, or notice drywall, flooring, and cabinets wet or wet to the touch. Other ways you can spot a water damage is by looking for water stains. An obvious, telltale sign of water damage. Unexplained humidity or dampness in your home can be a sign of an undetected water leak. Also, if you are hearing strange noises like random dripping or trickling, it is best to check all sources of water in your home. If you are unable to find anything but still feel like there is something leaking there are a few things you can do. Contact your water company to check your meter. They will check to see if the meter is running when all sources are turned off. If it is then more than likely you have a leak somewhere. You can also contact a local plumber to check your appliance or plumbing lines as well.

Have You Planned?

5/19/2021 (Permalink)

Have you ever thought about what you would do if your home caught fire? I’m sure not many people do, as you would think it is not that common or it doesn’t cross your mind regularly. Unfortunately, it is way more common than most would think. Of course, we have all learned the basic “Stop, Drop, and Roll” method back in school if you yourself are on fire. However, what do you do when it is your house that’s on fire? It is best when moving into your home to read up on fire safety and what you should do in the event your house might catch on fire. Discuss it thoroughly with your family or roommates to make sure everyone living in the home is aware of the precautions and ways to prevent a fire from starting. Also discuss ways to exit your home if there is a fire in any part of the house. Check windows and doors and make sure each person knows how to operate them to find a way to get out quickly. Keep a fire extinguisher handy and read the directions properly in order to be prepared to use it if the time comes. Stay close to the ground as smoke rises and is not good for you to inhale. Contact 911 immediately if you are unable to extinguish the fire yourself. The police can get the local fire department out as quick as possible to extinguish the fire and prevent any further damage to the house. These things are very important and can help prevent a tragedy you never thought would happen.

Spring Cleaning Around Your Office

4/7/2021 (Permalink)

commercial cleaning help commercial cleaning help

Spring is just around the corner – and it seems to be coming sooner rather than later, with temperatures reaching into the 60s, I plan on giving my car a good deep clean this weekend. It might be a good idea to bring some freshness to your office and do a quick spring cling! Not only will it make you feel better, about not having a cluttered workspace, but you’ll be more productive too!

First, split everything into categories, that’ll help make tackling the task of your once-a-year (let’s be real) declutter easier.

  1. Personal stuff: Keep your decorative items down to just three to five items at your desk. Small decorations, framed pictures of your dog, or even a plant are all great ways to personalize your space, and it’s okay to do that. Just try not to go overboard with your stuff. If you have lotions, hand sanitizer, or lip balms be sure to keep them in a top shelf.
  2. Papers: Lots of papers on your desk? Look through it, and If you for sure don’t need them, toss them. If you’re not sure be sure to file them away in the correct spot. Shred papers before you toss them, though.
  3. Clothing: You don’t need your whole closet at your desk. Keep a sweater or sweatshirt on the back of your chair and your gym bags in a bag under your desk or in the trunk of your car.
  4. Supplies: What do you use during your day at work? A planner? Pen? Pad of paper? Maybe some sticky notes? Anything you use daily can stay on your desk, anything else put in a drawer.
  5. Food: Alright, let’s be real, you’re not going to eat the bag of veggie straws you purchased last year. Throw those out and throw out the 74 packets of ketchup you’ve got in your desk too. Throw away your water bottles, wash your dirty coffee mugs, too.

Now that you’ve got that taken care of, give your space a nice deep clean! Wipe down all the surfaces with a disinfectant wipe, use canned air to get all the crumbs from your keyboard, and wipe down your computer screen to get all those annoying finger prints off. Enjoy your new, freshly organized space!

For all your other office deep cleaning needs, give SERVPRO of Washington County a call at 423-434-0046

Where to Look After the Storm

3/30/2021 (Permalink)

Water Damage from rain water damage from rain

Make Sure You Are Checking All The Areas of Concern Following a Storm!

Severe weather can lead to significant property damage, and unless your facility has an excellent exterior maintenance schedule, you may wind up with many unexpected expenses. People often have a false sense of security about their buildings, which can result in the absence of concern after a storm. As any storm restoration and remediation company in Washington County, TN, may explain, inspections after any storm are vital to the protection of your building and budget. If you are not familiar with inspecting your facility after a storm, then try and focus on the four following areas.

  1. Walls
    A significant aspect of keeping a building maintained is ensuring its structural integrity. While you may not see any apparent storm damage while walking your property, look closely at the walls, especially toward the foundation and roofline. If you notice any cracking, splits, or separation, then you may have a foundation problem. Sometimes rainwater settles near the footing of a building, causing soil displacement, which shifts the foundation of the building, resulting in damaged property.
  2. Windows
    When performing exterior maintenance and inspections, be sure to examine the windows around the property. Windows often have a shorter lifespan than the rest of the materials used in your property. While the pane may be intact, the frame or the sealant used for installation can fail over time, leading to water damage in the property.
  3. Cladding or Siding
    While cladding is useful for the protection of the exterior of your facility, it can damage easily. High winds can peel the material away from the building. Hailstones can puncture the material. Look for displaced seems and holes as you walk the property.
  4. Roof
    A thorough building inspection should include the roof. Many commercial roofs are flat and prone to water damage. Look for damaged sheeting and failing seals as you would with windows.
    Especially during this time of year, when severe weather is typical, it is crucial to focus on exterior maintenance. If you need more suggestions for inspection points, then contact a local professional.

Call SERVPRO of Washington County at 423-434-0046 if you find yourself with any kind of storm damage!  We are here to help 24 hours a day 7 days a week 365 days a year!

How to Help Prevent An Unexpected Water Loss

3/22/2021 (Permalink)

Water Leak Water Pipe Leak

Water damage is one of the more devastating things that can happen to your business, short of a fire. Water losses can often close your office which in turn can mean lost revenue and productivity time.

Unfortunately, while there’s not much you can do about storm related water damage, it’s easy to curb any unexpected damage to your business by doing regular inspections of your commercial space. Below are some places to check for water damage on a routine basis.

  1. Roofing

                Rain seeping in through damaged roofs can go unseen and often cause water damage that goes left unnoticed for months and in turn causes mold growth that can cause health problems to you and your staff. Have a roof routinely inspected by a professional to prevent leaks, especially before our rainy spring season.

  1. Pipes

                Your pipes can cause a ton of headaches. If you’ve got a burst pipe it can cause hundreds to thousands of gallons of water to flood your office space. If you have a slow leak, it could cause mold. It’s a good idea to have a plumber come out and inspect your pipes.

  1. Sprinkler System

                Did you know that your sprinkler system can leak? It can! We’ve had a few jobs where a sprinkler had made a lot of damage in commercial buildings. Do regular checks to make sure your system isn’t faulty or broken. It can also save lives during a fire.

If you’ve had any water damage to a commercial property, give SERVPRO of Washington County a call immediately at 423-434-0046!

Why Does It Still Smell After Cleaning Up From A Grease Fire?

3/18/2021 (Permalink)

Agrease fire/smoke cleanup in your Washington Countyproperty comes with many challenges for SERVPRO technicians. When a protein is cooking in an oil-based substance such as lard, cooking, or olive oil, and it heats to flashpoint, the now airborne protein molecules spray out onto surfaces. The result is a barely visible, very intense film that needs more than soap and water to remove. SERVPRO techs use their specialized cleaning methods to:

  • Lift away dried smoke residues off walls and ceilings
  • Mix solvent-based cleaning agents to remove greasy protein films
  • Test surfaces before cleaning to ensure the method chosen will not mar it

Odor control is a big part of this type of restoration service. Once the visible areas get restored, the technicians apply the needed level of scent removal. SERVPRO has the equipment to handle both embedded odors and airborne, which is an effective way to neutralize the aftermath of agrease firecompletely.

Call SERVPRO of Washington Countyat (423) 423-0046. They help local property owners with the aftermath of grease fire/smoke cleanup. The technicians are available 24 hours a day 7 days a week 365 days a year to make the damage to the home, "Like it never even happened."

Why All Commercial Businesses should have an ERP

3/17/2021 (Permalink)

An ERP, or Emergency Ready Plan, is a method of planning for emergencies before they even occur. Why should your business have an ERP? Your emergency strategy will be carefully devised to guide you and your employees when taking the decisive action necessary during a disaster of any size. The SERVPRO Ready Plan information will give you the security of emergency preparedness, and your plan information can be downloaded into our Ready Plan app to instantly share with SERVPRO so that the damage can be intercepted right away. 

Here are some things to consider while putting your ERP into place:

Planning Ahead

  • Talk with your employees to formulate as many disaster scenarios as they can come up with. The most recent hurricanes that have hit Texas have created numerous learning opportunities for preparedness. Studying such tragedies can help you more effectively project other possible disasters to better plan for them. 

Protecting Everyone

  • It is necessary to create an ERP that protects anyone in the building. The Department of Homeland Security refers to this as “Protective Actions for Life Safety,” and includes:
    • Fire Drills. Rehearsals for action during a fire.
    • Sheltering. Sheltering staff during a natural disaster.
    • Sheltering in Place. Sheltering staff during a man-made emergency.
    • Lockdown. Eluding an active shooter.

Incident Stabilization

  • Stabilizing an incident means preventing further damage on the scene. This can be accomplished by training your employees in various rescue procedures including:
    • First Aid and CPR
    • Proper Use of Fire Extinguishers

Evacuation Team

  • Without guidance during an evacuation, people will often panic. Consider adding an evacuation team to your ERP:
    • Assign point persons to guide evacuees out of the building.
    • Appoint helpers to assist persons with disabilities.
    • If an exit is blocked by a hazard such as a collapsed ceiling, make sure the evacuation team is trained to redirect employees to an alternate exit.

SERVPRO of Washington County is a reliable, professional provider of emergency cleaning and restoration services when you experience fire and water damage. SERVPRO can help you devise an effective Emergency Readiness Plan for your business here in the Washington County Tennessee area.

Detecting Water Damage In Your Washington County, TN Home

1/28/2021 (Permalink)

Water Damage Ceiling water damage

Have you ever wondered if you have water damage in your home? You may think a water leak is easy to detect and something you would notice right away but that is not always the case.  Sometimes the signs of water damage are hidden outside, behind a wall, under the floorboards, in a crawl space or attic, and behind appliances. No matter when it happened there are ways to detect the situation.

Follow these steps to detect these signs of water damage in or around your home

  • Water Accumulation- the most obvious sign is standing water
  • Discoloration- watch for yellow-brownish water spots and stains on walls. You may also notice bubbling and cracking in the paint.
  • Texture Changes- warping, buckling, sagging, sinking, and/or expansion in flooring
  • Mold and/or Mildew- dark spots growing in corner and edges of walls and flooring
  • Odor- moisture, humidity, and low circulation in the air cause mold and mildew to grow causing a musty odor.

Now that you have detected the issue what should you do?  Call SERVPRO of Washington County to come check it out! 

SERVPRO of Washington County is well-versed in dealing with water damages. We have helped commercial properties as well as residents remove water and prevent the risk of secondary damages like mold or mildew buildup. Using state-of-the-art moisture detectors and our commitment to provide the very best service we are here to ensure your water damage issue is dealt with effectively and efficiently.

We are just a phone call away and are local to the area which reduces our call out times and we can be there when you need us.  Call SERVPRO of Washington County at 423-434-0046 today for a professional inspection, remediation, and restoration service from an award-winning business.

Why is SERVPRO of Washington County the Best

1/20/2021 (Permalink)

wrapping a TV after content cleaning Carlene and Matt wrapping a TV after content cleaning from a recent fire.

If you ever have a disaster in your home, whether it is flooding or water damage, fire or smoke damage, discovering mold in a hidden corner, or you have a bat infestation in your attic. You might wonder who out all the restoration and clean up companies to call. SERVPRO of Washington County has years of experience, highly trained and IICRC certified technicians, 24-hour emergency service, locally owned and operated, and a trusted leader in the restoration industry and in your local community.  If you don’t believe SERVPRO of Washington County is the best, just check out a few of the reviews our costumers have left us.

“We had a major malfunction with our Washer. We had severe water damage (flooring, ceiling tiles and duct work). SERVPRO came the same day we called them, within a couple of hours. They were very diligent in getting the water damage under control. They were very professional and so polite. Due to this, we contracted with them to do our restoration. They did a fabulous job. They were flexible and understanding of our situation in that I am working from home and our daughter is having school at home due to COVID-19. We were all here every day together. The SERVPRO team of Washington County is great. One quality stands out to us and that is Justin kept his word. If they were delayed due to another emergency, he let us know. The other thing is that they were so neat respectful of our home. They always cleaned up at the end of each day. We would highly recommend them.”  From Lisa of Johnson City.

“These guys are the real deal. After getting the run around with another local company, Tommy from SERVPRO really stepped up to the plate. He initially spent 70 minutes with me walking through our home and inspecting for black mold. He even caught a whole section of the house missed by the other company. SERVPRO responded rapidly and professionally when it was time for cleanup. Every morning I would get a phone call with what to expect for the day. Completely professional and kind. They respected COVID-19 protocols, and everybody wore a mask in our home. Highly recommend this Washington county/Johnson City team!”  From Matt in Elizabethton.

“Had flooding of entire upper and lower floors of my house. SERVPRO was there within a hour of calling. Had crew there over 12 hrs. removing floors, sub floors and drying out house. After drying out house for four days had ladies there packing all of our things into boxes to move into pods. This was very helpful especially while we still had to work ourselves. I highly recommend SERVPRO and their team. They mean business and take care of it!”  From Aileen is Gray. 

SERVPRO of Washington County Offers Services to Hotels

1/19/2021 (Permalink)

If you run a hotel in the Washington County area, then you know how important it is to provide the cleanest rooms possible to your patrons. Your business runs on a solid first impression and customer approval. When your guests enter one of your rooms for the first time, it’s imperative that it looks clean and smells great. This encourages people to come back time and time again plus promotes outstanding reviews. Allowing SERVPRO of Washington County to deodorize your rooms helps create the amazing first impression you want them to experience.

We Identify Odors

Hotels and many commercial buildings do not always have the ability to open windows and let in clean fresh air. This is one reason SERVPRO of Washington County has special deodorization techniques and highly trained staff that knows how to identify and eliminate stubborn odors.

We Handle Odors

The techniques we use to handle odors are specifically designed to restore your rooms to a desirable state. Unwanted smells can be trapped in upholstery, carpets, draperies and even hard surfaces. Using fragrance or air fresheners is not the answer to an odor problem. There has been state of the art advances in proprietary cleaning that has changed the way deodorization works.

The professionals here at SERVPRO of Washington County are ready to take your hotel to the next level of clean. We would be honored to work with you to even schedule routine cleanings to prevent offensive odors from becoming excessive in any room. SERVPRO of Washington County is here to help make it "Like it never even happened." Call us to at 423-434-0046 to schedule an appointment for a member of our team to come out and take a look at it.

Holiday Fire Safety From The Experts

12/18/2020 (Permalink)

Christmas lights Christmas lights


The winter holidays can be the busiest time of year for many households. There are family activities, community events and parties to attend, and you may even be hosting a gathering or two in your own home. Kids are excited, the days are short and there seems to be a never-ending list of things to get done. However, now is not the time to ignore or forget about basic holiday fire safety, which includes Christmas tree fire safety.


  • Live trees need to be fresh and stay fresh until removed from your home. Look for a tree with needles that pull back easily from the branches but do not break. Tap your tree on the ground. If it sheds a ton of needles, it is not fresh.
  • Keep a freshly cut tree watered so it does not dry out and become a fire hazard or use a potted live tree and plant a memory from this Christmas season to grow for years to come.
  • Never place your Christmas tree near a fireplace, wood burning stove or other open flame.
  • Never place real, burning candles on your Christmas tree as decorations.
  • Christmas trees should not block doorways or exit routes, in case of a fire.
  • Only buy fire-resistant artificial trees.

A few helpful tips from you fire restoration experts at SERVPRO of Washington County to keep your friends, family, pets, and belongings safe this holiday season.  If you find that you have fallen victim to a holiday fire, please call SERVPRO of Washington County 24 hours a day, 7 days a week, 365 days a year at 423-434-0046. We are here to help!

Why SERVPRO of Washington County

12/7/2020 (Permalink)

trunk or treat picture Zach and Bo set up and ready to hand out candy to all the kids at trunk or treat at the Johnson City Mall.

Why SERVPRO of Washington County? Well……………for one we are the best in the industry when it comes to customer service and community involvement.  We strive to give our customers the best experience in their time of need.  Most times we walk into people’s lives on one of the worst days of their lives.  They have either had a fire, water, mold or possibly a family member has passed away in the home, or vandalism to their property, or maybe someone in their home or business has tested positive for COVID-19.  None of these are something that anyone wants to happen and when it does, the first call they make is to SERVPRO of Washington County.  We are prompt (usually on site within an hour of any emergency), we are courteous (our customers are all treated like family), we treat their property with the upmost respect when it comes to cleaning, packing, or disposing of anything.  We are knowledgeable.  Our staff is IICRC certified and trained to the highest industry standards.  We are also very involved in our community; attending chamber events, ribbon cuttings for new businesses opening, feeding the volunteers for Habitat for Humanity, cleaning habitat houses before they are dedicated to the new family, distributing food at our local foodbank, and volunteering and speaking at different Red Cross events in our area.  We do all of this so that we can build a great relationship, in the hopes that if something happens to someone in our community, we are not a stranger when something bad happens.  We want to be a friend and a helping hand to everyone in our community.  So the next time you have a tragedy in your home or someone’s home that you know, make sure they pick up the phone and call SERVPRO of Washington County at 423-434-0046 and we will make it "Like it never even happened." 

SERVPRO of Washington County Offers Commercial Mold Inspection Services & Remediation Services to All

12/7/2020 (Permalink)

mold in office from being out of the office for prolonged period of time mold in office from being out of the office for prolonged period of time

Should I leave a mold job for the professionals at SERVPRO of Washington County?

The common signs of microbial growth issues in your Washington County business may be musty odors or visible signs of growth. Moisture problems are commonplace in older buildings or those with heavy usages, such as a business. Specific mold can have health effects, so it is vital to seek expert advice to protect yourself, your customers, and your staff. The methodology of removing microbes from an indoor environment focuses on correcting the moisture problem that causes growth in the first place. However, the guidance does not qualify a person to fix a mold issue. SERVPRO Of Washington County technicians must undergo extensive applied microbial remediation (AMRT) training before they are capable of assessing and remediating premises with mold. 

What are the essential tips for dealing with mold growth?

  • Protecting yourself from mold spores is essential, including wearing the correct personal protective equipment (PPE)
  • Cleaning up infestations involves avoiding contact with skin, eyes, or mouth. Goggles and respiration equipment are essential.
  • Using respirators requires expert knowledge of maintaining, cleaning, and removing a respirator in a potentially hazardous environment.

How does mold spread through a business?

A commercial mold inspection in your Coram business is designed to find the root cause of a microbial growth issue. Molds start as a microscopic spore. If these spores are disturbed, thousands of these spores can release. Spores can grow hyphae in the right conditions, which penetrate porous materials while enzymes begin to digest and break down organic matter. SERVPRO of Washington County remediation inspections can often involve placing containment equipment as a precaution against spreading spores. Sometimes pulling out pieces of a structure can release spores, which is why we seal vents, provide negative air pressure, and physical barriers during inspections. The initial signs of microbial growth could be the tip of the iceberg, which is why it is common for inspectors to remove parts of drywall or fittings to assess the extent of microbial losses. 

What are the right conditions for molds to grow?

  • Moisture is essential for microbial organisms to become active.
  • Temperatures between 68 and 86 degrees are ideal, although some molds can grow in colder environments.
  • Organic materials like woods, natural fibers, and particleboards are an ideal food supply for mold colonies.

Fixing a mold issue and preventing colonies from returning utilizes professional expertise and training. Contact SERVPRO of Washington County at (423) 434-0046. 

Should I Remove My Water Damaged Carpet or Not

12/7/2020 (Permalink)

wet carpet being pulled wet carpet being pulled because of a water loss

Should I Throw It Away?

A pipe break, a leak, or any other water incident inside your home in Washington County, can greatly damage various items, including your carpet. This can be frustrating if your carpeting is new or if you take care of it. However, not every case of water damage to this item means you must replace it. Consider these factors before throwing away this prized decoration.

 Status of Padding
The padding below the carpeting serves multiple purposes, from absorbing daily wear-and-tear to insulating a large part of your house. An unintentional benefit it provides involves taking in a significant amount of water. Carefully remove the affected flooring and see if the padding is wetter than the part it protects. If the water is mostly absorbed, you can simply throw it out and salvage the upper sections. A damage professional can assist you with this task.

 Category of Water Damage
If flooding caused this problem, you would have to figure out the water's contamination category. If the liquid comes from a pipe break or overflowing appliances, it is considered clean water or category one. Water that comes from toilet bowls, dishwashers, and sump pumps is somewhat contaminated, so it is category two greywater. Sewage and groundwater are also known as black water, or category three. If the last category has touched the carpet, you will need to replace it immediately.

 Duration of Damage
Time is also another key factor in deciding whether to replace the carpeting. Generally, if the damage has lasted more than 72 hours, you should replace it. Even if the water is clean, it can weaken the material and encourage mold growth when left alone. Therefore, it is important to respond to the damage fast and call in professional restoration services to inspect and resolve the situation.
Water damage from flooding or a pipe break can affect your floor carpeting differently. Look at the elements involved in the carpet's damage to determine the course of action.

Call SERVPRO of Washington County at 423-434-0046 and they can help you decide if it can be saved?

How To Design a Commercial Roof Maintenance Program

11/16/2020 (Permalink)

Workers installing concrete tiles on the roof while roofing house in construction site Implementing a roof maintenance program for your commercial building in Johnson City, TN, is an excellent idea

Implementing a roof maintenance program for your commercial building in Johnson City, TN, is an excellent idea. It will help extend your roof's life and reduce the risk of a roof leak. Planning a maintenance program will also provide guidance for addressing potential issues.

What To Include in Your Roof Maintenance Plan

Develop a comprehensive plan that includes the following considerations:

1. Routine Staff Inspections
Routine inspections by your maintenance staff provide defense against wind damage and other weather-related issues. You may find that quarterly or semi-annual inspections are sufficient in keeping up with potential problems, but don't forget to plan an inspection before the harshest weather arrives. Inspect the roof right after a storm as well.
Planning routine inspections will help you catch problems before they create a roof leak or other damage to your building. If you discover a leak, call a water damage repair service as soon as possible.

2. Periodic Upkeep and Repair
Completing routine upkeep is important. Make sure to clear the drains and gutters of debris periodically. Trim the trees near the building as well to keep contaminants and branches away from the roof.
Repairs should also be part of your preventive maintenance program. Fixing issues with the flashings, repairing the attic insulation and correcting field membrane defects are small things to fix but can prevent minor problems from becoming major issues.

3. Budgeting Considerations
Set aside money in the budget for routine inspections, upkeep and repairs so that you're able to address issues as they come up during the year. Without planning for these issues, you may find yourself without the necessary funds to fix the problem.
If the budget allows, contact a professional to inspect the roof each year to look for hidden problems.
Even though you can't eliminate a potential roof leak or other damage to your building, routine maintenance can mitigate the impact of these issues.

4 Reasons You Need a Security Fence After Fire Damage

11/8/2020 (Permalink)

Private property in the forest angle shot A security fence is a vital part of a quick and smooth recovery from this disaster

As soon as the fire on your Gladstone, TN, property has been put out, you'll have a lot of tasks to complete. One of the first things you do should be contacting your insurance agent. Although there are several things to complete, it's imperative that a security fence is put up as soon as possible.

Why Is Security Fencing Necessary?

Fire damage puts your property at risk in many ways:


A newly damaged building draws the attention of people who may be just curious and want to wander around looking at the damage. These trespassers may not intend to cause further destruction, they could cause a lot more damage. Appropriate fencing prevents this from happening.

Vandalism and Theft

In addition to the idly curious, a damaged building also attracts the attention of those who plan to vandalize your property or steal your belongings. Damage from the fire often makes buildings easier to get into, so any valuable equipment and merchandise is especially vulnerable. A security fence keeps thieves and vandals away from your building and your goods.

Injuries and Lawsuits

No matter the intention of the people walking onto your property, if injuries occur, you could be held liable. Expensive lawsuits can make a frustrating situation much worse. Don't wait until someone trips, falls, and gets hurt before making sure a fence is surrounding your property.

Prevent Further Damages

When people or animals make their way into your building, further damage is sure to occur. When this happens, your insurance company may no longer offer reimbursement for a complete renovation. On the other hand, if your insurance company recommends fire damage cleanup and repair professionals, those pros may quickly put up fencing to prevent new damage.
You'll get a lot of information from your insurance company after a fire; make sure you pay special attention to the steps you must take for keeping your property safe. A security fence is a vital part of a quick and smooth recovery from this disaster.

3 Important Precautions for Avoiding Water Damage During Construction

11/8/2020 (Permalink)

Group of construction engineer team in standard safety uniform work planning in construction site Having your construction site unexpectedly flooded can cause no end of trouble and bring work to a grinding halt

Avoid Water Damage In The Middle Of Construction

Construction can be a long and expensive undertaking. The last thing anyone wants during construction is water damage from a broken pipe or the need for a water pipe repair in the middle of a building project. A flooded worksite leads to delays, hassle, more expense and probably extra paperwork. It is therefore important to take steps to prevent incidents that may result in water damage in the first place. Here are three important precautions that can help you avoid water damage in the middle of construction.

1. Create a Waterproofing Checklist Before Construction
Before the building has started, it may help to create a checklist of possible water hazards like unguarded openings where rain may leak through and enact preventative measures. This may include creating temporary roofs and coverings for open stairwells or elevators.

2. Inspect the Site Before Leaving
One action that can save you a lot of trouble after the exterior has been constructed and work has moved to the interior is performing a detailed inspection of the site and making sure everything is shut down before leaving. This may include:

Making sure doors, hatches and windows are closed
Making sure water is not running in bathrooms
Making sure pump discharge hoses are connected

3. Have the On-Site Manager Check the Pipe System
A third precaution you can take is having a manager sign off on the pipe system before trying to use it. Running water through a pipe system with bad connections or other problems lead to having to shell out for both water pipe repair and a professional cleanup and restoration service in Gladstone, TN. Having water spouting out can also ruin exposed supplies, walls and flooring. So it is best to have the pipe system checked out by the on-site manager and verified as correctly put together before running water through it.
Having your construction site unexpectedly flooded can cause no end of trouble and bring work to a grinding halt. It is therefore best to prevent water damage before ever needing water pipe repair or restoration services.

The Challenges Associated With a Home Sewer Backup

10/23/2020 (Permalink)

3D rendering Bacteria closeup Sewage backup is contaminated with biological viruses and bacteria

The Challenges Associated With a Home Sewer Backup

Any leak in your home in Austin Springs, TN, is a cause for concern, but a sewer backup is another matter entirely. It is probably not a cleanup that homeowners should attempt on their own. This type of cleanup should be handled by a professional storm mitigation team. A number of complicated challenges require experience and professional equipment. Here are a few things that should be addressed by the cleanup crew as soon as possible:

  • Turn off electrical power
  • Remove people from the affected area
  • Turn off running water
  • Remove sewage and contaminated materials
  • Protect uncontaminated areas

This is just the beginning. One thing, you can do at this time is contact your insurance company to begin the process of filing a claim.

Special Equipment
The cleanup of a sewer backup requires training and specialized equipment. A professional team of technicians knows that contaminated water from a source such as a bathtub backup should never be touched and that it poses a health danger to humans and pets. Therefore, technicians will used personalized protective equipment such as gloves, face masks and eye protection to safeguard their health. They will also use the latest in wet vacuums and industrial fans to remove the dirty water. They will also use disinfectants that clean contaminated surfaces to the highest industry standards.

Advanced Techniques
If your home has been impacted by flooding, a trained team will know a number of advanced techniques to make sure your home is restored to its original condition. In some cases, they will be able to restore damaged items with advanced cleaning methods, and other times they will recommend items by replaced. They also have the capability to tear out and replace sections of wall and insulation. A sewer backup restoration tests the knowledge of even the most experienced teams, but you can feel confident that a quality franchise will do the job right.

Identifying and Eliminating Bread Mold

10/6/2020 (Permalink)

Moldy food Bread mold is disgusting

At best, bread mold is disgusting. At worst, it spreads, creating a hazardous mess best eradicated by a mold cleanup specialist. Prevent this problem from becoming an issue in your house by eliminating compromised loaves the moment they are identified.

Classifications of Mold

Loaves suffering fungus growth contain spores that fall into one of three categories:

1. Penicillium Mold
Look for fuzzy white, light blue or gray colors to identify this type of spore. Believe it or not, some strains are used for flavoring, such as in blue cheese. Other types create… What else? Penicillin.

2. Black Mold
Contrary to popular belief, this common form of bread mold first appears in fuzzy blue or green splotches. Only later does it develop its darker coloration.

3. Cladosporium
This fungal nuisance appears in darkened patches and gives off a noticeable odor that makes identification easy. Avoid prolonged exposure, as cladosporium, like penicillium mold, emits problematic mycotoxins.
While consumption of these types of fungi is unlikely to cause serious injury, avoid doing so to avert unpleasant discomfort.

Disposing of and Avoiding Mold
To properly do away with infected bread, place it in a plastic or paper bag and then deposit it in a trash receptacle equipped with a safety lid. Inspect nearby foods to check that there has not been any spread. Next, thoroughly clean the surrounding area where the moldy item was discovered with a commercial-strength disinfectant.
Although mold thrives in warmer climates, it is still able to grow in the cold. Avoid fridge mold by performing regular cleanings and tossing any half-eaten sandwiches. Dedicate one day a week to performing this task, as just a few minutes of occasional attention may prevent an inconvenient mess from becoming a reality.
When spending time in your kitchen, immediately discard anything suspect and reduce your chances of ever having to deal with bread mold becoming a problem at your home in Johnson City, TN.

3 Steps To Take for Post-Disaster Recovery Dealing With Damaged Property

10/6/2020 (Permalink)

Inspecting damaged roofing shingles Adjuster making a report while inspecting a home in Johnson City, TN

Steps To Take To Begin The Recovery Process

Natural disasters like hurricanes and tsunamis take a severe mental, physical, emotional, and economic toll on those with the misfortune of being in their pathway. The cost is often devastating, if not fatal, and recovery can be a lengthy and difficult process. Even those who escape personal injury often find themselves dealing with the fallout of damaged or destroyed property. If your home or other property in Johnson City, TN, has suffered damage from a natural disaster, there are certain steps you need to take to begin the recovery process, such as filing an insurance claim and dealing with a home adjuster.

1. Contact Your Insurance Company
One of your first actions in the wake of a disaster that causes property damage should be to contact your insurance company. Trying to get insurance claims approved can take a great deal of time, so it is important to file as soon as possible to get the process started.

2. Prepare for a Visit From an Adjuster
After getting in contact with an insurance agent, you should begin preparing for a visit with a home adjuster, who will determine the amount of damage done. Preparation includes activities like the following:

  • Locating and listing any damage
  • Documenting broken or lost items
  • Making copies of receipts for the adjuster
  • Contacting licensed contractors to obtain written cost estimations

The adjuster's report is a deciding factor in the settlement amount you receive, so it is important to be ready for the adjuster. Having your own cost estimates and damage lists ready to hand over also makes it more likely that the adjuster will not miss any important damage.

3. Contact a Professional Restoration Service
Another important post-disaster step you should take is to find a professional restoration company to help restore your damaged property. Professionals can help clean and refurbish your belongings, bringing them back to their original state, or as close to their pre-disaster state as possible.
Recovering from a natural disaster is a difficult, often painful experience. It is important to take the right steps, like preparing for a home adjuster visit, from the beginning to ease the process.

3 Lesser-Known Damages From Home Fires

9/25/2020 (Permalink)

Ceiling collapsed after fire damage, smoked walls, insulation on the floor Fire damage in a Sulphur Springs, TN home

The Dangers of Untreated Fire Damage

Has your home in Sulphur Springs, TN, been damaged by fire? Although the fire itself may have been contained to a few rooms, your entire home is at risk. It's important to contact a professional fire damage restoration service to survey and restore the fire damage. There are several issues that an untrained person can overlook.

1. Extreme Heat
Damage from heat is usually quite noticeable, but it's important to have your home checked out by a professional to be sure that all areas are safe and secure. Extreme heat can warp metal beams, weaken wood, and put the entire structure at risk of collapse. In order to move back into your house safely, it's important to have an expert evaluate all structural components.

2. Smoke Deposits
Smoke damage may be subtler than fire damage, but it remains a serious issue. As the fire burns, smoke collects on the surface of your walls, ceilings, furniture, and other fixtures. Without proper cleanup, this can cause your entire home to smell of smoke for a long time. A professional service will use specialized vacuums to safely clean and purify all of your items. They will also extensively clean your home's ventilation system so you will be breathing clean, fresh air.

3. Fire Suppression Damage
Although damage from fire is devastating, the destruction left by your home's fire suppression system is also an issue requiring extensive cleanup and repair. Sprinklers soak carpets and furniture, and the water seeps into drywall ceilings and walls. An expert will thoroughly dry any waterlogged carpets and identify any and all dangerous structural weaknesses in your home.
All homeowners should take the cleanup and restoration of their home very seriously, and it's important to understand the dangers of untreated fire damage. This way, you'll know what to look out for as you work with experts to evaluate your home, mitigate the damage, and return your residence to normal as promptly as possible.

Cleaning Up: How Water Restoration Companies Can Make Your Business Safe

9/25/2020 (Permalink)

standing water on building floor Commercia water damage in Johnson City, TN

Three Phases of Pipe Burst Cleanup

When your commercial property in Johnson City, TN, sustains water damage from a broken pipe, the first call you should make is to a professional water restoration specialist. There are three phases of pipe burst cleanup, and companies that employ certified technicians who can execute each phase well are your best bet for a timely resolution.

Phase 1: Inspection

The first thing restoration specialists do when they arrive at your business is to assess the situation. This assessment tells them how to plan their cleanup process. Tests reveal whether the water causing the damage is clean or contaminated. The professionals determine moisture levels both on and under surfaces by taking readings. They can then advise you on the work that needs to be done and give you an estimate of how long it should take to complete.

Phase 2: Extraction

The second phase of pipe burst cleanup is getting rid of all the excess water. If there is a lot of standing water, they use special equipment to siphon it out of the building, often taking debris with it. They can use heat both to dry items and materials in the building and also begin the sterilization process.

Phase 3: Disinfection

If the water in question belongs in Category 3, the sewer cleanup company must disinfect any salvageable items before the area is safe for workers to return. Contaminated water is often plagued with viruses, chemicals, bacteria and other harmful substances. The training the technicians undergo is necessary to know which professional-grade cleaners to use to address the unique cocktail of contaminants in the water.

A broken pipe or an overflowing toilet can wreak havoc upon your commercial property. When this happens, water remediation specialists are necessary to inspect the damage, extract the water, and disinfect everything that is able to be saved. If you need pipe burst cleanup in Johnson City, TN, call the professionals for a quick, thorough solution. 

4 Tips to Prepare Your Business for a Disaster

9/8/2020 (Permalink)

Four Steps To Prepare Your Company For Any Type Of Catastrophe

Whether dealing with storm damage, fire damage or flood cleanup, a well-crafted disaster preparedness plan can help your business recover after an unexpected event. Here are four important steps you can take to prepare your company for any type of catastrophe.

1. Create an Emergency Plan

Training and forethought is key when it comes to protecting your employees in the event of a sudden disaster. Depending on the type of emergency, you will have to determine whether it is safest to stay inside or evacuate. If evacuation is necessary, all employees should be made aware of escape routes and recognize their roles in the evacuation procedure. For example, you may want to designate someone to shut down critical operations before exiting. Once everyone is outside, they should regroup at a designated meeting place. Pay special attention to devising a safety strategy for workers with disabilities who might need extra assistance.

2. Develop a Crisis Communication Strategy

Create a disaster preparedness plan for communicating with employees, stakeholders and local authorities. This often involves things like detailing the type of emergency assistance needed, plans for re-opening or returning to work and determining whether products and services will be provided as usual.

3. Carry Insurance

A good business preparedness plan should include hazard insurance for unexpected events including fires, flood damage and other natural disasters. Another option is catastrophe insurance that protects your company in the event of any extremely-costly natural or man-made event. Finally, you might also want to purchase business interruption insurance to keep your business afloat during the restoration period. Business interruption insurance may cover lost revenue, normal operating expenses and costs associated with temporary relocation.

4. Understand the Recovery Process

Compile a list of reputable restoration specialists in Bowmantown, TN. Professionals will use advanced tools and specialized techniques to assist with storm cleanup, water damage, mold remediation and even fire repairs. Beginning the cleanup process immediately after disaster strikes can get your business back on the right foot as fast as possible.
If your organization does not already have a disaster preparedness plan, start developing one today. It is one of the best things business owners can do to ensure the safety of their employees and their company.

Understanding Insurance Coverage for Mold

9/5/2020 (Permalink)

Mold growth on wall due to humidity Mold damage in Bowmantown, TN

A commercial insurance package typically includes property coverage. Most property policies pay for damage to your building, signage and landscaping. They may not cover mold damage, though. Here is an overview of what you can expect from the provider that covers your building in Bowmantown, TN, and the additional coverage you may need.

Fungus Exclusions

Most property policies have a fungus exclusion and thus will not automatically cover the issue and related damage:

  • Mold
  • Mildew
  • Dry rot
  • Bacteria

On the other hand, if a fungus leads to specific types of damage, such as leaks or decay that occur as the result of the presence of mold, the services of mold remediation specialists may be covered by your policy. You may also be able to get fungus mitigation if a covered peril results in mold growth.

Limited Fungus Coverage
Some policies include limited fungus coverage. If a specific cause that is covered by your policy leads to mold damage, your commercial insurance may cover remediation costs.
For example, if a pipe freezes and bursts, mold may start to grow before the damage can be fixed. Since the water damage from the pipe is covered, getting rid of the subsequent mold growth may be covered, too.
The remediation process may involve several steps to remove the mold damage and repair the affected area. First, technicians tear out any material that obstructs or contains the fungus infestation. Then they rebuild the structure so that the damage looks "Like it never even happened." Your insurance agent can review your policy and tell you if you have the necessary mold insurance to pay for repairs if a situation such as this occurs.
Your commercial insurance policy probably covers a wide range of property damage. It's important to know if fungus problems are covered before they occur. Armed with this knowledge, you can make a more informed decision about which policies to buy.

5 Ways to Conserve Water

9/5/2020 (Permalink)

Insulation covers with the words COVER UP THE PIPES Investing in proper insulation may result in energy savings.

5 Ways to Conserve Water

No matter the size of your property in Big Cherokee, TN, water is a needed element for day-to-day operations. Unfortunately, that eventually means running into water issues that can result in significant waste or extensive problems that require a water damage and restoration expert. Making a few changes and better monitoring can not only prevent damage, but it can also make your building more sustainable and green.

1. Fix Leaks
Unfortunately, not all leaks are as simple as a dripping faucet. Hidden leaks can slowly cause damage and go undetected for a long time. If the water bill seems to be going up for no reason, call a trusted plumber to find the source of the problem and stop it.

2. Low-flow Plumbing
If your building is older, it might be time for a water upgrade. Although it is an investment, water-conserving fixtures can reduce the costs associated with high usage. Along with lowering your bill, you will be helping save upwards of 1,000 of gallons of a vital resource each year.

3. Insulation
Also associated with older buildings, the plumbing itself may be lacking insulation or it may severely damage. Considering how much hot water is used daily, investing in proper insulation may result in energy savings.

4. Smart Technology
With everything going smart, your building can also be fitted with the latest smart technology. Monitoring systems provide real-time data on consumption and provide analytics on daily gallon usage and costs per year. If water issues arise, these systems also quickly alert you to a problem.

5. Manage Water Features
Ensuring your property is welcoming and inviting for customers, guests and employees often means landscaping and even possibly a water feature. While fountains and waterfalls add ambiance, ensure they are turned off after hours to conserve water.
While water issues may come in many forms, there are some simple ways to reduce usage and lower your bill.

How To Mitigate Flood Damage To Your Business

9/5/2020 (Permalink)

Hand completing Emergency Preparation List by Equipment Every business owner should create a supply kit for employees in case of an emergency

Steps To Prepare Your Business For Flood Damage

Heavy storms may cause flooding in your Embreeville, TN, building. Water can easily get inside your property and harm your valuable assets. That is why you should take steps to prepare your business for flood damage.

Gather Supplies

Every business owner should create a supply kit for employees in case of an emergency. This way, workers will be prepared for a potential evacuation. Your kit should include the following:

  • Batteries
  • Water
  • Food
  • Whistle
  • Cell phone
  • Garbage bags
  • Flashlight

Protect Your Belongings
Floods typically bring contaminated black water into a building. To keep your valuables dry and bacteria-free, store them in higher locations. Any key documents should also be put inside a waterproof container. You may also want to anchor key utilities, such as heating systems and electrical panels.

Stay Informed
You and your employees should understand whether your property is at an increased risk for flooding. FEMA provides a map that shows the chances of a flood developing in your area.
You also need to know when a major storm is coming. This will give you a chance to secure assets and evacuate the premises, if necessary. The National Oceanic and Atmospheric Administration and the Emergency Alert System should inform you if heavy rains are on the horizon. Your community may have its own warning system, as well.

Buy Insurance
Finally, before the big flood arrives, make sure your insurance policy is up to date. While your commercial property policy likely does not cover flooding, you should be able to purchase flood coverage through the National Flood Insurance Program. Keep in mind that the policy usually takes one month to go into effect.
With proper preparation, you can limit the damage that floodwaters cause to your property. Still, even if you follow mitigation procedures, your business may still be affected by a storm. If that happens to your company, try contacting flood cleanup and restoration professionals in the area.

A Professional Response to Smoke Damage

8/13/2020 (Permalink)

A Professional Response to Smoke Damage

There's much more to fire damage than structural destruction; smoke and soot both affect your property and belongings long after the flames have been put out. In addition to repairing damage to walls, ceilings, and floors, fire and smoke damage cleanup and repair professionals handle soot and smoke cleaning. Several methods of cleanup are used to prevent stains and lingering odors:

  • Air filtration devices: These devices are commonly used to filter out high levels of particulates, including soot and chemicals from fire suppression products
  • Ozone machines: Ozone contains three oxygen molecules, and one of those has the ability to detach itself and attach to chemicals and other substances in the air. The devices are used to destroy germs.
  • Thermal foggers: This type of equipment is effective at removing the odor of smoke and deodorizing the rooms and furnishings on your property.

Sometimes, property owners are in a hurry to get their properties back to pre-fire conditions and throw out furnishings and equipment that could be restored through professional cleaning.

Assessment and Mitigation

For the best results, contact a fire damage cleanup company as soon as possible. Once these professionals arrive, they'll begin with a comprehensive assessment of the property and furnishings. Smoke odor mitigation generally begins with a thorough washing of all surfaces. Specialized products, such as chemical sponges, are used to get below the surface of materials and to get rid of stain-causing substances.

Cleanup and Deodorization

The deodorizing process is next in the smoke cleaning plan. This is the point when air filtration, ozone, and thermal fogger machines are used. Technicians are well-versed in the safe and appropriate use of these powerful tools, so smoke odor won't be a problem when clients return to your property.

Jonesborough, TN, fire and smoke cleaning professionals have the specialized equipment and training to leave your property in pristine condition. Remember to act quickly after your property has been affected by fire damage to prevent lasting smoke damage.

The Mold Remediation Process From Start to Finish

8/1/2020 (Permalink)

Hand pointing at ceiling that has black mold growth Mold remediation services in Telford, TN

If you discover black mold in your home in Telford, TN, you are likely to be concerned. After all, mold colonies on the wall or ceiling look unsightly and they produce a musty odor. Furthermore, if mold is allowed to remain it can wear down materials and even cause structural deficiencies in a house. Your best course of action is to call in a professional mold remediation company to clear up the problem. A quality company will work to the highest standards in the cleaning industry and will have the industry certifications desired by your insurance company. The process begins with an inspection and assessment of your home to determine the extent of the mold problem. In many cases, mold can be growing in hidden places that require special techniques to find.

Mold Containment

The next step in the mold cleanup process is containment of the microscopic mold spores. Black mold can easily spread throughout a home, sometimes using the HVAC system to colonize new areas. Mold containment includes some or all of the following steps:

  • The use of negative air chambers
  • The practice of isolation
  • The use of physical barriers
  • The elimination of excess moisture
  • The turning off of the HVAC system and fans

Air filtration equipment is used to suck mold spores out of the impacted rooms. Powerful air scrubbers and HEPA vacuums also prevent the spreading of mold.

Mold Remediation
Depending on the level of damage, the removal of mold-infested materials such as carpeting, clothing, and upholstery may be necessary. Sometimes sections of drywall have to be torn out, especially if a black mold problem has been allowed to linger for a period of time. Surfaces will be cleaned with powerful yet safe disinfectants. The final stages of the process work to eliminate the odors associated with mold and to restore your home to its pre-mold condition. Restoration could be a relatively minor job or it could involve the reconstruction of a room.

Preparation Tips for Storm Safety

8/1/2020 (Permalink)

Water bottle, matches, batteries, flashlight An emergency supply kit helps ensure that you have everything you need

Tips To Help Protect Your Home

Hurricanes and other tropical storms are not entirely avoidable, but the right preparation can minimize the damage the damage they cause. Follow these tips to help protect your home in Jonesborough, TN, from storm and flood water damage.

1. Know your risk: Certain regions have a higher risk for flooding and storms. Hurricane season also varies depending on which region you reside in.

2. Monitor warning signs: Some signs are more obvious than others. An actual flash flood or storm warning is a good indicator of impending danger, but these warnings aren't always reliable. Sometimes all it takes it a bit of heavy rain to cause water damage.

3. Practice evacuation routes regularly: Chances are, your community does have outlined evacuation routes. If not, then create your own and practice them regularly so you don't forget them.

4. Gather emergency supplies: An emergency supply kit helps ensure that you have everything you need in one place in the event of a disaster. Some important items to add to your kit include drinking water, non-perishable food, a flashlight, a first aid kit, batteries, a wrench or set of pliers and an emergency cell phone.

5. Protect your home: Protecting the house itself is equally as important as saving the possessions inside the flooded building. Move valuables to higher levels of your home to protect them from rising flood water. You should also ensure that drains and pipes are clear. This will help drain the water faster. It's also a good idea to purchase flood insurance in the event of water damage.

6. Listen to the authorities: If your local authorities tell you to evacuate, then you need to leave with your emergency supply kit. Do not attempt to return to your home until they inform you that it is safe to do so.
Personal safety is far more important than protecting personal property. Remediation experts can always help you drain flood water and fix water damage after the fact. All you have to worry about is keeping yourself and your family members safe.

What To Expect From Your Commercial Property Coverage

7/13/2020 (Permalink)

Outside of a building damaged by fire, windows broken Fire damage in a Gray, TN building

When you own an office building or warehouse in Gray, TN, you need a comprehensive commercial insurance package. One of the standard policies in this package is going to be commercial property coverage. There are several things you should look for when choosing a policy.

What Is Covered?

Commercial property insurance is designed to cover fire damage cleanup or the fallout from other disasters. In addition to the building itself, most policies pay for damage recovery to other aspects of the property:

  • Office and manufacturing equipment
  • Important documents and records
  • Inventory and supplies
  • Fences and signs

If any of these items are damaged in a fire, your policy should pay to repair or replace them.

How Much Should You Pay?
The more your policy has to protect, the more your premiums are going to cost. The overall value of your property is only one thing that the provider takes into consideration. If you want your commercial insurance policy to cover the replacement cost rather than just the value of the items lost, you should prepare to pay more in premiums. The more items that are at risk, the more comprehensive your policy has to be. You may be able to get a lower premium if you are willing to pay a higher deductible in the event of a disaster.

What Other Factors Affect Cost?
The more preventative measures in place, the lower your premiums are likely to be. If your building is built in a location with superior fire protection or is comprised of materials that resist burning, there will likely be less for fire restoration experts to repair even if it does catch fire. Fewer potential repairs mean lower costs for your provider and a bigger chance it will pass that savings on to you.
Every business owner needs a commercial insurance package that safeguards the building and everything in and around it. Your insurance agent can guide you to the policy that best suits your needs.

What To Expect During a Sewage Damage Restoration

6/17/2020 (Permalink)

Air movers and dehumidifiers placed in a damaged area Equipment for cleanup in a commercial building

Sewage Damage Restoration

During a sewer cleanup at your Gladstone, TN, place of business, there are a few things you may see the damage restoration service do to ensure the proper cleanup and repair of your business property. Here are three steps that are common for a sewage damage restoration.

1. Damage Assessment

After a sewer backup or flooded toilet, you may contact a restoration team for help. One of the first things you may see them do is a damage assessment. This is done to help the team plan for what cleaning material and equipment needed, as well as insure they know everywhere they should be checking for damage. Once they have a plan they can complete the restoration efficiently.

2. Water Removal and Drying the Space

The next step of a sewer cleanup is often removing the water and drying the space. This step can be done with special pumps, squeegees, and rags. In some cases, a dehumidifier may be used to pull water from the air. The faster the water can be removed and the area dried, the less likely there is to be secondary damages such as mold. If processes such as a tear-out need to occur they be done in the next stage.

3. Cleaning the Area

Because sewage can contain harmful materials such as chemical contaminants or bacteria, it’s important that the affected area is thoroughly cleaned and sanitized. Fortunately, your local restoration service should have the cleaning solutions needed for the job. One the area has been thoroughly sanitized repairs can begin.

During a sewer cleanup, it’s very likely that the restoration team working on your property will perform a damage assessment first. They can then process with the water removal and drying of the space. Because sewage tends to carry bacteria you should also see the team working on your business property take the time to thoroughly clean the area before repairs are made.

An Explanation of Secondary Damage

6/7/2020 (Permalink)

Mold growth on ceiling Mold growth on ceiling in Sulphur Springs, TN

Anyone who has ever experienced a flood at home knows the terrible damage it can cause. Water from a burst pipe, sewer backup or ruptured appliances can ruin carpet, furniture, electronics and building materials. Fortunately, with the help of a flood remediation specialist, you can get your home back into one piece. But you can't worry only about this primary damage. Even after water cleanup, you can find black mold growth or other fungal issues.

How Mold Appears

When fungal growth causes problems in your Sulphur Springs, TN, home following a leak or flood, it is known as secondary damage. Mold shows up in humid, wet areas of the house. The following are common culprits of mold appearances:

  • Leaky pipes in walls or under sinks
  • Leaky appliances such as washers, dishwashers and refrigerators
  • Poor airflow in rooms such as basements, attics, and bathrooms
  • Failure to dry surfaces after water damage

Mold Concerns
Mold can rear its ugly head within 24 to 48 hours after water damage. The growth can be particularly fast when there is high humidity. Mold often grows on walls, ceiling tiles or carpet. However, this fungus can spread onto any organic surfaces.

Preventing Secondary Damage
It's possible to keep mold growth at bay or even prevent it from ever being a problem in your home. Quick action after water damage is essential. Crews will thoroughly dry the area with powerful fans. You can do your part by opening windows and making sure you have proper ventilation. Technicians will also sanitize the affected surfaces.

Cleaning After Secondary Damage
For small areas, you can clean up mold yourself by using bleach and scrubbing the surfaces. However, if you see black mold, or if the mold covers a considerable area, let the professionals handle it. The crews have the right equipment and tools to quickly and efficiently get rid of this fungal growth.
Stay on top of your black mold problem. Understand the consequences of the fungus and follow these steps.

Three Situations in Which Your Home Insurance May Deny Fire Coverage

6/7/2020 (Permalink)

Home Destroyed By Fire With Caved In Roof Vacant home fire in Austin Springs, TN

Three Situations in Which Your Home Insurance May Deny Fire Coverage

When flames break out, these bursts can create massive amounts of damage, charring walls, and flooring. Images such as these are overwhelming, leaving property owners in Austin Springs, TN, to deal with the emotional and physical aftereffects of the home fire. It's a tall order and residents often turn to insurance to ease the cost of the recovery process. Are there times, though, when insurers won't pay? It's possible. While many policies do cover fire, they also have some exclusions. Here are three times you could see a denial.

1. When You Set the Conflagration Yourself
Arson is not allowed. Dwellers that set their own blaze cannot receive compensation. Expect for the agency to thoroughly review the initial cause, determining whether you or anyone you know set it on purpose for monetary or personal gain.

2. When the Destruction Goes Above Your Limit
Many home fire repairs are taken care of by fire restoration companies. This team writes up a preliminary report and assists property owners in seeking compensation for the rebuilding procedures. However, should that estimated amount exceed the agreement, then you might be required to cover the overage. For instance, let's say the crew determines your reconstruction bill will be $200,000. If your insurance documentation only allows for $150,000, then the agency can't cut a check for more. After confirmation, the insurer may agree to your limit and then you foot the bill for the excess.

3. When You Leave Property Vacant
When people own more than one property they may leave one location empty for long periods of time. Because no one was watching the place, the agent may argue the situation could have been prevented with someone tending to the building. This is considered a vacant home fire. Therefore, anything over 30 days could lapse your coverage and additional policies are available.
Insurance doesn't make payment for every house fire. Arson, high bills, and vacancies are grounds for refusal.

3 Ways to Keep Your Pets Safe in the Event of a Fire

5/26/2020 (Permalink)

During a fire emergency in Johnson City, Tennessee, it can be essential that everybody in your home evacuate and meet in a safe location. While you should always be most focused on keeping yourself and your family safe, you can also spend some time on pet preparation so that you can have a better chance of getting your pets out of danger, too.

3 Ways to Keep Your Pets Safe

  1. Practice Evacuating

In the confusion caused by a fire, it can be hard to think of everything you need to do right away. If you have a plan in place and practice it a few times, you can be better prepared to handle a fire emergency. This can not only be helpful for pet safety, but also for the safety of everyone in your household.

  1. Notice Where Your Pets Are

An important part of the planning process can be noticing where your pets usually spend their time. It can be especially helpful to note where they hide when frightened. You don’t want to put yourself at risk by spending too much time searching for your dog or cat during a fire emergency, but you can be better prepared to get yourself and your pets out as soon as possible by having a checklist of areas you can look.

  1. Keep Collars and Leashes Handy

Fires can be especially frightening to pets. By keeping their collars and leashes handy, you can more easily guide them out of the house. If you are unable to find them, it can be easier for the fire department to get them out if they are wearing collars. It can be a good idea to hang leashes by the door you are planning to evacuate through.

You can be better prepared to keep your pets safe during a fire emergency by following these safety tips. Be sure you put them to good use.

The Water Damage Restoration Process

5/5/2020 (Permalink)

Drying equipment placed in a room, drying up floor. Drying out the remaining water in a Bowmantown, TN home

Water Damage Restoration Process

After residential flooding, mold growth can begin within 24 hours, so it is important to begin cleanup as soon as possible. The following steps outline the water damage restoration process:

1. Document damage and contact the insurance company. After you have made sure all people and pets are safe, the first thing you should do is contact your insurance company. They may have specific instructions about what you should do next. They will likely ask you to document the damage. Take detailed photo or video evidence before beginning the restoration process.
2. Remove standing water. To remove the standing water, you will likely need to use specialized pumps or vacuums. You can also use buckets to scoop out the water.
3. Dry out the remaining water. After the standing water has been extracted, there will still be moisture within porous items. You can use fans and dehumidifiers to help speed the drying process. If the humidity outside is low enough, you can open windows and doors to increase airflow. It is important to fully dry your property to prevent mold growth.
4. Clean and sanitize affected surfaces. Flood water often contains bacteria, so it is important to sanitize everything affected by the flooding. The source of the water you are dealing with will determine the type of cleaner you should use. Everything that cannot be fully cleaned and dried should be thrown out.
5. Repair or replace damaged items. After everything is clean and dry, you can begin restoring the property. Depending on your level of experience, you may be able to do some of the repairs yourself. For some items, particularly electronics and other delicate items, you may need to hire a professional restorer.
From dealing with the insurance company to preventing mold growth, there is a lot to deal with after residential flooding. If you need help with mold removal or other aspects of the restoration process, an experienced restoration company can help you get your Bowmantown, TN, home back to normal quickly and safely.

4 Steps To Take If Your Building Has Been Damaged By Water

5/5/2020 (Permalink)

Air movers and dehumidifiers placed in the hallway of a building, drying up wet area Water cleanup in a Big Cherokee, TN building

4 Steps To Take If Your Building Has Been Damaged By Water

If you have experienced serious water damage in your Big Cherokee, TN, building, you might be feeling frustrating and panicked. In this kind of emergency, it can be difficult to determine how you should proceed. The following are some steps you should take if you find yourself in this situation.

1. Contact Your Insurance Company
One of the first things that you should do after any kind of damage to your building is to contact your insurance agent to begin filing a claim. You will need this money to repair the building and any broken pipes, and waiting too long to begin the process could result in your claim being denied.
2. Document Any Damage
While you are waiting for an adjuster to inspect the building, you can begin documenting the damage on your own. If it is safe to do so, you may want to go through each area and make a list of items that have been affected. It is a good idea to take pictures as well since the adjuster can use these when working on your claim.
3. Begin Cleaning Up
It is important to begin water cleanup as soon as possible. The longer the water sits, the worse the secondary damage will be. This can include mold growth as well as warping wood and rusting metal. Any items that can be moved to a dry area should be relocated.
4. Avoid Using Electricity
Water damage and electricity are not a good mix. You should avoid turning on or off any electrical devices until after repairs have been made. Instead, turn off the power to the building using the main breaker.
If you need to have repairs to your building done, contact a water damage remediation company. They can safely remove the water, perform cleanup, and restore the building to its previous condition. They can also salvage many of your affected belongings, from furniture to paper documents to electronics.

Common Concerns About Mold

5/5/2020 (Permalink)

Mold spores Mold spores are tiny seeds used to reproduce

Common Concerns Business Owners Have About Mold

Running a business in Embreeville, TN takes grit. It also takes teamwork and a trusted network of professionals to help you keep your business running safely when issues arise. If you are concerned about the potential for mold growth in your property, you're not alone. Here are some common concerns business owners have about mold.

Mold spores exist everywhere and are not always a concern.
Uninhibited mold colonies can cause large problems.

Mold Causes
Mold spores live everywhere, floating through the air. You can't stop these mold spores from entering your building, but they are not always a cause for concern. Mold can become a problem, however, if the spores land in an area of your building that fosters significant growth. Mold thrives in areas that provide it with food, water, and high humidity levels. As such, if you have a leak or water damage in your building, then the wood, insulation, or drywall could be the perfect spot for mold to grow. In ideal conditions, mold growth can develop in as little as 24-48 hours.

Mold Solutions
If you discover mold in your building, it's important to act quickly. You can often identify an overgrowth of mold by sight or smell. The fungus will almost always have a strong, musty odor, but it can appear in many different ways. Patches of mold can look powdery, furry, or slimy, and they may be black, brown, gray, green, white, or yellow in color. Mold can also grow in hidden areas of your building, and if so, you will likely need to hire expert mold remediation specialists to locate and eradicate the mold and the source of the problem.
Dealing with a mold growth problem in your Embreeville, TN, business can be overwhelming, but don't panic. With quick action and a team of professionals on your side, you can get your business back in action quickly and safely.

Restoration After a Fire: Tips For Sorting Insurance Responsibility and Repairing Rental Properties

4/12/2020 (Permalink)

High rise condominium or apartment fire with flames coming out the windows. Apartment fire in Jonesborough, TN

Restoration After A Fire

The aftermath of an apartment fire can be a stressful, confusing time for everyone involved. Getting an idea of what needs to happen in advance can make the days after a blaze feel less overwhelming. If you find yourself dealing with a fire in Jonesborough, TN, here's what you'll need to remember for your insurance company:

  • Call insurance right away to get the claims started.
  • Don't touch or clean anything - get photos of everything.
  • Create a detailed inventory of damaged items, features or structures.
  • Communicate with the fire department to get a fire report for your property.
  • Figure out whose insurance is responsible for which damages.

Landlords' Responsibility

In the case of an apartment fire, the landlord's insurance is responsible for all structural damage and any repairs related to the rental property itself. This would include property fittings and any fixtures that will remain after renters move out. There's an exception to this rule if the blaze is shown to be a tenant's fault. If they are somehow responsible, their insurance pays for fire or smoke damage to the property.

Tenants' Responsibility

When there's fire damage to the contents inside the property - furnishings, belongings, garments, etc. - the renter is responsible for covering those repairs. If the tenant has renter's insurance with contents coverage, their insurance should cover the bulk of repairs or replacements. However, if the fire is shown to be caused by negligence on the landlord's part, the property owner's insurance might then be on the hook for covering content damage.
After insurance and responsibility have been sorted, you may find yourself needing to repair several types of damage. Fire can lead to other malfunctions, such as burst pipes and water damage. The best thing you can do is hire seasoned professionals, well-versed in multiple types of damage, to help you fix the myriad issues flames can create in an apartment. Between having the right information for insurance and partnering with good restoration professionals, you can expedite the process of getting your property ready to live in once again.

3 Tips for Conducting Fire Drills at Work

3/31/2020 (Permalink)

Fire Drill Alarm Words Practice Emergency Exercise 3d Illustration A fire drill is an efficient and effective way to prepare your people for the worst

Three Tips To Help You Maximize Drill Effectiveness

In an emergency situation, a solid plan of action helps mitigate disaster and expedite restoration. A fire drill is an excellent way to ensure that employees are properly prepared for the worst and that essential resources are secured. As you're preparing for natural disasters that could happen in the Telford, TN, area and preemptively simplifying your storm cleanup measures, here are three tips to help you think ahead and maximize drill effectiveness.

1. Delineate Communication Strategies

Planning for an emergency can prompt a plethora of important questions:

  • How will an emergency be reported?
  • How will the alarm be sent?
  • Which people are essential points of contact in various critical situations?
  • Who is the best source of information if someone has questions about the fire drill or urgent procedures?

Lay out everything your people need to know, from internal phone numbers and names to essential contacts outside the company. Keep the information in easily accessible locations.

2. Clarify Evacuation Policy

Have escape routes clearly marked in those same accessible locations. How can you make it simpler for employees to get out in a dangerous situation? Who will be shutting down worksite operations that cannot be neglected? These are decisions to make in advance.

3. Delegate Vital Services

Who will be managing the fire extinguisher? What aid or medical services will be available to those outside? Be sure to designate who is responsible for getting any needed rescue kits out of the building.
Similarly, you should consider the cleanup ahead of time, too. While fire itself is obviously destructive, and smoke damage can impede your business operations, be careful not to overlook water damage. Between the water used by the fire department to put out the blaze and the shower from your property's sprinkler system, your workplace may need the help of an experienced water damage restoration company.
A fire drill is an efficient and effective way to prepare your people for the worst. With a plan in place, you can move forward with confidence and peace of mind.

Preventing Mold Growth in Your Home

3/29/2020 (Permalink)

Mold and scale on old bathroom walls If you suspect mold damage in your Gray, TN home you should contact a professional

Mold in the home is not something anyone wants. Mold most commonly grows in the bathroom and kitchen but can be anywhere in your house. Mold can be several different colors, such as

  • Green
  • Black
  • Brown
  • Orange
  • White

It may have a fuzzy appearance, or it can look splotchy. Black mold, in particular, can be problematic, so it's important to contact your mold remediation experts for mold cleanup. Here are some causes of mold in the home and how to prevent it.

How Mold Grows

Mold needs moisture in order to grow. There are many ways moisture gets released in your home. Everyday things such as taking a hot shower, using a humidifier, cooking and breathing can release moisture. Sometimes, a basement may have a leak and flood when it rains. This can lead to an overwhelming amount of black mold in the basement. In addition, if the roof is getting old, it may be allowing moisture into your home.

How To Prevent Mold

A larger moisture problem, such as a leak in your basement or roof, likely means a professional will have to come in and fix it. However, there are some fixes you can do for everyday moisture issues. Use the fan in your bathroom whenever you take a hot shower. Turn on the vent fan over your stove when you are cooking, pull away the steam that is released. When you use a humidifier, try to only use it when you know the air is dry. Purchasing a hygrometer, which measures the amount of humidity in the room, can tell you when you might consider using a humidifier.
Black mold is not something you want to have in your home. It is caused by excess moisture, such as moisture released during a shower or while cooking. If you suspect a mold problem in your home in Gray, TN, don't hesitate to contact a professional to have it removed.

5 Reasons Your Pipes May Be Noisy

3/23/2020 (Permalink)

New gray and brown drain pipes isolated There are a number of reasons the pipes in your Gladstone, TN, home may be making noises

Here Are Five Sounds You May Want To Know About

There are a number of reasons the pipes in your Gladstone, TN, home may be making noises. From sounds coming from everyday use to noises that may indicate a potential pipe break, here are five sounds you may want to know about.

1. Hammering

This sound in the pipes could be indicative of a larger problem. Water hammering is caused when a valve or faucet is suddenly turned off and the water is forced to a quick stop with nowhere to go, causing it to move back through the pipe and cause vibrations. Look for loose pipes or missing pipe straps, as well as areas where the pipes may be moving against studs or joists.

2. Humming

Humming can occur if the water pressure is too high for the pipes. Generally, it is recommended that the pressure be below 55 pounds per square inch. A professional can take a water reading and make any necessary adjustments.

3. Rattling

Suspended pipes that have come loose from their fastenings may make a rattling sound as water moves through them. If this issue is not attended to the vibrations may eventually lead to a pipe break. It’s best to contact a professional when you hear rattling so they can secure these pipes before you have to fix broken pipe issues such as flooding.

4. Whistling

Whistling can occur inside valves and faucets when a loose washer or screw causes an obstructions forcing water to flow through a tight space. It is unlikely that this problem will cause a pipe burst, as it can be fixed by replacing the offending washer or crew.

5. Gurgling

Gurgling most often occurs when there is an obstruction in the drain. Left unattended this can lead to drain backup and water overflow problems which may require the attention of a water damage restoration service. Removing any obstructions can help the water drain properly again.

Knowing what these noises mean can help you avoid a potential pipe break. Remember that each sound could indicate a different problem, and that it’s best to contact a professional to handle any plumbing needs.

How to Make a Fire Escape Plan For Your Home

3/23/2020 (Permalink)

Map of a house and escape routes The first step to making a fire escape plan is drawing a map of the house

Common Causes of Fires

In the event of a fire, you’ll need a solid emergency escape plan to get everyone out in one piece. Without it, you risk leaving a child or pet in the unforgiving flames, and there’s also the possibility of getting caught up in the blaze yourself.
Common causes of fires in Gray, TN include:

  • Frayed wiring
  • Overloaded sockets
  • Old appliances
  • Unattended cooking equipment

1. Draw a Map of Your House: The first step to making a fire escape plan is drawing a map of the house. It should indicate all possible exit points, such as doors and windows. Also, visit each location and make sure everything still works as expected. That will eliminate the possibility of dealing with a jammed window when trying to escape a fire.

2. Install Fire Alarms: Having a fire escape plan is useless if you don’t get a head start when a fire breaks out in your home. So, it is a good idea to have functional fire alarms in every bedroom as well as all common areas. Test this system regularly and fix any problems immediately.

3. Pick a Meeting Place: A good emergency escape plan has several routes leading to one meeting point. That makes it easy to do a headcount and decide on the next cause of action. The designated spot should be on the street side of the house, where you will be safe. Also, make a list of things you want to bring with you to the meeting point.

A fire escape plan is one of those things that everyone should have, whether you own or rent a house. The last thing you want is to experience a burning house and hope your kids will know what to do. So, make a plan and let everyone in the household know about it. It would help if you also had occasional fire drills to make sure everybody stays sharp.

Top 3 Tips to Make Your Workplace Fire Drills a Success

3/23/2020 (Permalink)

People escape to fire exit door Have regular fire drill exercises to prepare your employees for the worst

Top 3 Tips to Make Your Workplace Fire Drills a Success

Most people see the workplace as a safe environment where they build careers and make money. However, you run the risk of getting caught up in a fire every time you walk into the office building. Whether it is an electrical fault or terrorist act, you will need a solid escape plan to get out safely.

Here are the top 3 tips that will make your workplace fire drill a success in Telford, TN:

  • Set a strict interval
  • Don't announce mock evacuations
  • Add the element of surprise

Set an Interval and Stick to It

Too many people see fire drills as interruptions to the workflow, but you shouldn't. Always include the evacuation exercise in the company's to-do list and don't let anything else get in the way.
Still, you have to get the timing right. For example, bi-weekly drills might be extreme, and annual intervals are not reasonable either. The sweet spot is anywhere between 3 to 4 months.

Don't Announce Simulated Evacuations

There is a high chance people will not take publicized emergency evacuations seriously, and they will not work as you hoped. People will exit the building as they usually would, walking past any "blocked exits" on their way out. So, it is better to scare them every time.

Add the Element of Surprise

Emergencies are often unpredictable. There could be a fire behind a door, forcing victims to find an alternative route. Therefore, it is important to make sure everybody knows at least 2 exit points on every floor in case of a real disaster. To practice this, you will need to assign people to random exits holding a sign that's written, "Exit blocked, find another way out." Also, don't forget to include visitors in your plan.
An escape plan is as good as how often it is practiced. For that reason, have regular fire drill exercises to prepare your employees for the worst.

We Are Cleaning Experts

3/20/2020 (Permalink)

Worker cleaning commercial space SERVPRO is performing all cleanup and bioremediation in accordance with the guidelines provided by the CDC and local authorities.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas

• Bathrooms

• Schools/Classrooms

• Offices

• Retail Spaces

• Water Fountains

• Shelving/Racks

• Sales Counters

• Carpets and Rugs

• Stair Handrails

• Elevator Cars

• Playground Equipment

• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus.

Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts at SERVPRO of Washington County (423) 434-0046




5 Ways to Clean Content After Water Damage

1/30/2020 (Permalink)

Water cleanup in Austin Springs, TN

The Best Way to Restore Your Office Contents

If you have experienced a flooded company in Austin Springs, TN, due to a broken pipe, storm damage, sewer backup, or other cause, you may be wondering the best way to restore your office contents. Fortunately, your local restoration service may have a number of ways to help restore these items. Here are five of the most common.

1. Dry Cleaning

This process is often used for sensitive fabric types. You may see it used for items such as curtains, or in situations where the chemical cleaners may be the best option for removing damage.

2. Wet Cleaning

Wet cleaning can be used on any item that can safely be placed in a washer. It may be used for rugs or small pillows. Carpet shampooing is another form of wet cleaning.

3. Soaking

In the case of a flooded company,you may also see soaking in a cleaning solution used. In most cased object that may be soaked are non-mechanical in nature, and never electronic. These items may be things like desk organizers or small furniture.

4. Freeze Drying

If paper documentation has been damaged a restoration professional may use freeze-drying as part of the cleaning process. This is used to help dry the document while keeping it intact. There may be other steps involved in this process before the paperwork can be considered usable again.

5. Solution Wiping

In cases where the object is too large for other methods, it may be cleaned by wiping it with the appropriate cleaning solution. This cleaning option is most often used for structural cleaning or large furniture.
If you have a flooded company there are a few ways office items can be cleaned and restored. Dry cleaning, wet cleaning, soaking, freeze-drying. Or wiping with a cleaning solution may all be used depending on the item type and size. If you have any questions a professional can help.

Common Concerns About Mold

1/20/2020 (Permalink)

If you find mold growth in your property, don't panic

Frequent Questions About Mold and How To Handle It

Are you concerned that you may have a mold issue in your Johnson City, TN, building? Mold growth is very common, as the spores are everywhere. It only becomes a problem when the spores land in an area that fosters uninhibited growth or if the mold is not treated when it's found. Here are answers to some frequently asked questions about mold and how to handle it.

  • What causes mold to grow?
  • How is mold recognized?
  • What is the best way to get rid of mold problems?

What Causes Mold?

Mold is a natural fungus that is found everywhere. It will grow in areas that have a lot of moisture and high humidity. When there is a leak or water damage in your building, there may be mold growing too. Mold can grow on nearly any surface as long as there is oxygen, moisture, and organic matter for it to feed on.

How Is Mold Recognized?

If there is untreated mold growth in your building, you will usually smell or see it. You can recognize mold by its musty odor and its black or gray-green color. If any areas of your building have sustained water damage, they are susceptible to mold. You can have mold testing done as well if you suspect an issue.

How Is Mold Treated?

Mold is best treated with professional cleanup and remediation. Since the spores live all over, you cannot truly remove all mold, but you need to take action to remove any visible mold patches. You also need to address the source of water. Once the mold is professionally treated, you can help prevent it from returning by taking away the source of moisture and managing areas that are prone to high humidity levels.
If you find mold growth in your property, don't panic. Contact mold remediation professionals to help get you back in business quickly and safely.

The Fire Restoration Process by Professionals

1/20/2020 (Permalink)

Fire damage restoration in Austin Springs, TN

The Fire Restoration Process by Professionals

In a time of a commercial fire, it is best to work with the professionals in Austin Springs, TN. In times of distress, it is comforting to be surrounded by excellence and a team that has a plan for success. A franchise that has been there before will produce the best results and deliver timely fire restoration. Insurance companies and adjusters like to work with experienced technicians, which is why SERVPRO is the preferred company for many agents. A SERVPRO franchise provides a claims inventory service that itemizes losses and expenses and captures it all on Excel documents and in photos.

The Proven Process

Each case of fire restoration is unique, but a well-planned process governs the entire recovery effort. The critical steps include the following actions:

  • Inspection and fire damage assessment
  • Board-up and roof-tarp services, if needed
  • Water removal and drying
  • Smoke and soot removal
  • Cleaning and restoration

In the case of a fire rebuild, the technicians will restore when possible and replace those items that are too damaged. A commercial fire mitigation team has the training to restore the building to its pre-fire condition. The job isn't finished until the final steps have been taken and the insurance company has been notified. Choosing the right team means that all the work is completed by one company.

The Tested Approach

When a fire strikes a business, there's no need to reinvent the wheel when a SERVPRO franchise is nearby. Whether it is rebuilding services or the removal of smoke damage, trained technicians take the lead and restore the building quickly. No portion of the building will be overlooked. If water damage results due to fire fighting efforts, the professionals are familiar with water removal and will look for the potential for mold growth. This is all part of the fire restoration process. The building will look "Like it never even happened".

How Much Does It Cost To Recover From a Building Fire?

12/30/2019 (Permalink)

Fire in a Sulphur Springs, TN building

How Much Does It Cost To Recover From a Building Fire?

After your business has been devastated by fire damage, there's a lot of pressing tasks that all seem to be of the most importance. As the owner or manager of a commercial property, it may be up to you to determine the order of those tasks, and you need to make those decisions quickly. Some of the things on this list include

  • Contacting emergency responders, the insurance company, a landlord, and a commercial fire damage cleanup and restoration company
  • Securing the building, so intruders don't take advantage of damages
  • Making sure that everyone who was in or around the building are safe and that injuries have been treated

While completing these items, you'll also need to get an estimate for the cost of repairs and cleanup efforts.

Get Your Business Operating Again

Fire damage cleanup companies understand that you want to clean up, rebuild, or restore your property as quickly as possible, so you can get back to business. These professionals understand that the longer your business is interrupted, the more costly the interruption will become. Make sure you contact a cleanup and restoration company that provides you with a specific estimate that covers all related costs and details. Be aware that if any companies offer a really low price tag, there's a good chance they haven't disclosed all of the costs.

How Costs Are Determined

There are a number of calculations that professionals make as they determine the cost of cleaning up and repairing a building affected by fire damage. These calculations include the costs of cleaning, repairing, or replacing equipment, structural damages, and furnishings (such as window treatments and carpeting.) In addition to the visible damages, professionals will calculate the costs of cleaning up smoke, odor, and water damages. There may be other costs, such as repairing the roof and repainting the interior or exterior of the building.

Professional cleanup services are available to complete most of the work necessary following a serious fire. Work closely with those professionals and your insurance company to come up with a cost estimate for your Sulphur Springs, TN, business recovery.

How To Make a Safety Plan at Work

12/21/2019 (Permalink)

Practice your escape route

How to Develop an Effective Safety Plan

As a business owner in Embreeville, TN, you have to consider your safety and the safety of your employees. A fire can start any time, and it can spread quickly. It's important to have a safety plan in place for an emergency. Here are some things you can do to develop an effective safety plan.

Make a Team

If there are many employees in your building, then your best bet is to make a safety team. Put a group of people in charge of things such as the following:

  • Coordinating a fire drill
  • Drafting safety plans
  • Ensuring fire alarms and sprinkler systems are functioning

This should help make sure that safety is being taken seriously and practiced regularly in your building.

Communicate Safety Procedures
Anyone that works in your building should be aware of the safety procedures and escape plan. Post escape routes in common areas, and give everyone a copy of the safety plan. If you want to ensure that people have read the plan and are prepared, conduct a quiz that requires a good passing score. This will encourage your employees to take the necessary time to study and familiarize themselves with the plan.

Conduct Safety Drills
Practice makes perfect, and having a fire drill will help you see what may need to be fixed in the plan. Having a drill once a month is a good way to make sure everyone is ready to evacuate if necessary. Consider providing different scenarios for different drills. For example, one of the exits may be blocked by fire in a real emergency, so make one of the regular exits inaccessible during a drill.
These steps can help make sure you and your employees are safe at work. A safety committee can help put together a plan, communicating these plans with your employees will give them the information they need in case of an emergency, and a fire drill can put the plan to practice. Remember, after any fire, fire restoration experts can restore your place of work and get it back in good shape.

What Causes Noisy Pipes?

12/9/2019 (Permalink)

More water damages are caused by broken pipes

Be Aware of What Causes Noises In Your Pipes

When you turn on the kitchen or bathroom faucet, do you ever heard loud noises coming from the pipes? This isn't a normal phenomenon. These noises could be signs of a major problems with your plumbing. If you ignore the sounds, you could eventually face flooding in your Big Cherokee, TN, house. Be aware of what causes these noises in your pipes so you can avoid bigger issues such as a pipe break in the future.

Drop the Hammer

Something known as a water hammer is a leading cause of the loud noises you may hear. You may have to eventually fix broken pipe when this is happening. This occurs when the water is off but there is still water inside. The water will try to get out, so it bangs against the walls of the pipe, causing a hammering sound. To correct this, you can try the following:

  • Reset the water system's air chambers.
  • Shut off the main water to the house.
  • Make sure the pipes are secured.

Under Pressure

Water pressure can have a big effect on the noises you hear from the pipes. If you want to avoid a pipe burst, you should be aware of the water pressure. Too much of it can cause thumping noises in the pipes. A pressure of 80 pounds per square inch is ideal.

Rubbing Sounds

You know you may be facing a pipe breaking when you start hearing noises that sound like something is rubbing the pipes. This may happen when the copper pipes are not sufficiently insulated. Excessively hot water can cause these issues, so it could be helpful to turn down the water heater. If all else fails call a plumber to inspect the pipes.
A pipe break can lead to extensive flooding in your house. A professional water removal company can help, but it's better to recognize the cause of loud pipes in the first place.

How To Get Rid of Mold

12/2/2019 (Permalink)

Mold can cause serious health risks.

Has your home suffered water damage from a broken pipe, sewer backup or incoming water from a severe storm? You'll have a big cleanup job on your hands. Not only will you be concerned about replacing wet drywall, flooring, furniture and other items, but there's a high chance black mold and other fungi could develop as well. It's important to eliminate mold as soon as possible and find the most effective ways of cleaning it up.
How Mold Forms
If you've got a moisture problem in your Johnson City, TN, house, mold won't be far behind. Mold spores are always present, but they will only grow under the right circumstances. The fungus requires a surface on which to grow, and walls, floors and ceilings are prime candidates. Mold will also thrive in humid, wet conditions. Common places to see it include the following:

Under sinks near leaky pipes
On shower walls
Underneath refrigerators, dishwashers and washers
On carpet following a flood

Will It Disappear on Its Own?
If you have water leakage or flooding problems on your property, you should contact a professional flood cleanup crew immediately. The team will remove any water and thoroughly dry the affected area. However, drying surfaces isn't enough to get rid of mold. Mold will stop growing after the water is removed and dried, but this fungus will not simply vanish just because you have removed the water. Once black mold and other types of mold are present, cleaning and sanitizing the spot is vital.
The Process the Pros Use
After the area is dry, a mold cleanup team will ensure that the fungus isn't spreading. The crew will use air scrubbers and vacuums to eliminate the mold spores. Porous materials, such as drywall and carpet, may not be salvageable, so the team may throw out these items. The company will then thoroughly clean, sanitize and deodorize the area.
Prompt action is necessary if there is black mold in your home. It is helpful to understand these steps and essential to call the pros to help clean up.

What to Keep and What To Toss After a Home Fire

11/27/2019 (Permalink)

Protect your home with fire alarms.

If you recently suffered a home fire in Johnson City, TN, you may be wondering if all is lost or if you can save some of your property. To find out the answer, you'll need to consider whether the integrity of the valuables is compromised. Throw away anything that may hurt you or others. This means asking yourself if you could suffer from chemical exposure or whether it could have spoiled from environmental changes. Here is a rundown of what to keep and what to ditch.
Toss It
Even if the entire house didn't become engulfed in flames, it may have received impact from the high heat. In fact, the fire's temperature may have hit between 100 and 600 degrees; this is hot enough to ruin structure and effectiveness of numerous common household goods. With this in mind, look closely in household cabinets and refrigerators. It's best to get rid of anything questionable. This could include the following materials:

Pet Food
Cleaning Supplies

Play it safe. Throw away consumables.
Wash It
Some belongings might be salvaged using fairly easy methods. Look over your cooking ware such as silverware, pots and pans. These may just need a good soak and scrub. Grab some liquid dish detergent and warm water. Let them in the soapy water for a bit. After a while, grab a wash cloth and wipe them, hoping to see them return to normal. What about other areas with fire damage? Leather assets such as furniture, purses, or shoes may also be sanitized with a damp cloth and some saddle soap. As for the rest of your clothes, try a cold wash using detergent and pure vanilla extract. This may help remove the smoky odor. Any other areas should have consultation from a fire and water restoration company. The crew can evaluate your place's furniture as well as personal things, determining the best course of action.
Inspect each good, and use the following as a rule of thumb. Throw away items that you apply to your body or which you would consume. Consider cleaning anything else. If in doubt, ask the experts for advice.

Tips for Weathering a Flood

11/14/2019 (Permalink)

Inspect the conditions of your damaged roof

A flood is a powerful, overwhelming event that leaves many homeowners feeling defenseless. The truth is, though, there are many things you can do to increase flood safety for you and your family both before and after a flood strikes. There are also techniques that can be used to limit the amount of property damage that a home suffers. One important fact to keep in mind is that you are not alone. A long list of supporting agencies and companies can be of assistance before, during and after a storm strikes. These include government agencies, emergency personnel, insurance agents and storm remediation professionals in Bowmantown, TN.

Safety Tips Before the Storm

Preparation before a storm can make a big difference for your flood safety. The following steps can be helpful:

  • Go over safety procedures with your family every six months or so
  • Discuss things to do, things to avoid and safe places to go during a flood
  • Post a list of emergency numbers
  • Inspect the condition of your roof, storm drains and gutters

It's worth having a contractor come over to inspect the structural elements of your home. A professional may spot things that escaped your notice.

Safety Tips After the Storm

A home after a flood has many perils, some which are not commonly known. Electrical equipment should be considered hazardous until it is inspected by an electrician. Flood water can contain a host of nasty items and should be considered contaminated and off-limits. If you have personal protective equipment, such as gloves or a quality face mask, use them to limit your exposure. All affected materials including carpeting, furniture, walls and clothes should be considered suspect. If the damage is significant, make sure to consult with professionals who are experienced in storm cleanup. Not only will they be able to cleanup your home efficiently, they may also offer flood safety advice that will benefit you and your family.

4 Options for Working During a Power Outage

10/26/2019 (Permalink)

Power outage in Jonesborough, TN area

4 Options for Working During a Power Outage

If there is a power outage in your building during a storm in Jonesborough, TN, you could just call it a day and send everyone home. However, this is likely not ideal as you can lose valuable time and profits. Instead, consider one of the following alternatives.

1. Use a Generator

If you want to continue working for a bit after the power goes out, a portable generator can be a great solution. It can give you enough time to finish up important tasks and shut down your computers safely to avoid damaging them or losing any of your data. However, these are generally only designed to be used for a few hours at a time.

2. Move to Another Location

If you need internet access to continue your work, then you might consider moving to a public space like a library or a coffee shop for part of the day. Many of these offer free wi-fi, so it can be a convenient solution for a short period.

3. Work From Home

Another option is to simply have everyone work from home. If your employees have internet access at home or have work to do that does not require them to be online, then this can be a good time to complete some individual work.

4. Do Tasks That Don’t Require Electricity

While a power outage can be a big inconvenience, it doesn’t have to be the end of your work day. If there are things that need to be done that you don’t need electricity for, then take this time to work on those instead. You can leave other tasks for when the power comes back on.
Along with a power outage, storms can cause a variety of other issues, including damage to your building. If this happens, you can contact a professional cleanup and restoration service. They can remove any water damage, perform repairs and salvage affected belongings.

Fixing a Leaky Faucet can Prevent Damage

10/17/2019 (Permalink)

Leaking faucet in a Telford, TN home

A leaking faucet may cause a simple annoying drip, water consistently spilling out onto the countertop or even dripping into the cabinet below the sink. Not every leaking faucet requires a visit from the plumber, however. Some minor repairs can be quite easily completed yourself at home.

Repairing a Faucet

When you discover water where it should not be, it is time to take some action. Often it is a matter of replacing some of the inner workings, rather than needing to replace the faucet itself. Here are the steps you will need to take to undergo the repair.

Shut off the water supply beneath the faucet you are repairing.
Plug the drain to prevent screws or other small parts from going down the drain accidentally.
Buy replacement parts in Telford, TN, for the type of faucet you have – either cartridge, ceramic disk, ball or compression.
Dismantle the faucet in order to replace washers or corroded parts. For parts you can reuse, soak corroded parts in vinegar to remove any mineral buildup.
Follow the replacement instructions that come with the parts kit.
Reassemble and tighten the parts. Once you have a fixed leak, turn the water supply back on, slowly turn the faucet on and watch for any leaks or drips.

Start Simple

Always check filters and washers first, as those are simple fixes and can often cause a dripping faucet. If you are intimidated, go ahead and call a plumber – do not allow a leak to continue because you do not want to pay a plumber – cleaning water damage from a leak can cost many times over what a plumber charges.
If you discover the leaking faucet too late and there is some significant water damage, call the professional water restoration team that can clean and restore your home in Telford, TN. Remember however, that maintaining your faucets and keeping an eye on them can help prevent serious damage from occurring.

What To Expect During a Fire Restoration

10/10/2019 (Permalink)

Fire damage in a Gray, TN home

Fire Restoration Process

If your home in Gray, TN, has experienced a fire then you may need to contact local fire restoration service to help with repairs. These knowledgeable professionals have the tools and knowledge necessary to restore your home back to pre-fire condition. During this process there are a few things you can expect to see.

1. Assessment of the Damage

One of the first steps you can see your restoration team perform is the assessment of the affected area. These professionals will look for fire, soot and smoke damage, as well as any water damage that may have occurred with the fire suppression efforts. Knowing the damage types will allow them to formulate a plan for restoration.

2. The Repair Process

During the fire restoration process you can expect them to start with damage cleaning, followed by any structural repairs that need to be made. They may also take the opportunity during this part of the process to make any code updates that may be necessary to your home. It's also a good idea to talk with your restoration crew about any mitigation steps you can take at this time as well.

3. Restoration of the Space

Your local restoration service is trained to have the ability to return your home back to pre-fire condition. You can expect this to take a little time, but you can also expect to find that any smoke, fire, or soot damage has been completely removed. These professionals will also be able to replace the damaged interior, and repaint as needed. At the end of this process you should be able to find that your home looks as though the fire never occurred.
During the fire restoration process there are several steps you may see performed. These include assessing the damage to correctly formulate a restoration plan, beginning the repairs, and the full restoration of the damaged space back to pre-fire condition. If you have any questions a professional may be able to help.

Maintain Fire Sprinklers To Prevent Accidental Activation

9/30/2019 (Permalink)

Water loss in a Gladstone, TN church

Smoke detectors are widely used by businesses to protect against fire damage, but sprinklers are, of course, more effective at putting out fires. While a smoke detector sounds an alarm, fire sprinklers actually disperse water over the affected areas. Unfortunately, without proper sprinkler maintenance, this protective tool could actually lead to water damage as gallons of water spray into the building.

The Value of Sprinklers

To understand how to prevent damage, it's best to understand how the systems work. Sprinkler heads are generally connected to a system of pipes inside walls or ceilings and eventually connect to the building's water main. The goal of the system is to quickly move water to the site of an emergency. This should put out any flames before the fire has a chance to spread and reduces the amount of smoke in the building, making it easier for occupants to evacuate the building.

Heat Sensors May Cause Accidental Activation

When fire sprinklers are exposed to enough heat, valves along the system are released and the system goes off. Many systems are set to go off when temperatures reach about 154 degrees Fahrenheit. However, these systems don't recognize the difference between sources of heat. One important element of sprinkler maintenance is making sure that heat-emitting objects, such as lighting and heaters, are not positioned near the heat sensors.

Extreme Temperatures, Corrosion, and Defects

Extreme temperatures could also cause sprinklers to go off at the wrong time. In addition to too much heat near the sensors, very cold temperatures could cause pipes to freeze. Another cause of accidental sprinkler activation is pipe corrosion. If your business is located in a naturally humid environment, the high levels of moisture in the air could cause corrosion. The use of chemicals or cleansers could also lead to corrosion. Finally, manufacturing defects could cause the system to trigger.

Proper sprinkler maintenance is the key to preventing accidental activation and a visit from your Gladstone, TN, water damage cleanup and remediation experts. Learn more about the best maintenance steps to protect your business from expensive fire sprinkler accidents.

What is the Mold Remediation Process?

9/22/2019 (Permalink)

Mold damage in an Austin Spring, TN home

Mold Remediation Process

There are few things quite as distressing as finding black mold in your home. Investing in the services of experienced professionals specializing in mold removal can ease the burden of doing it all yourself. These experts will go through the following steps to address the mold growth in your house:


The first step to the mold cleanup process is a thorough inspection of your home and the affected areas. Before any kind of remediation can take place the source, type of mold and extent of mold growth must be identified.

Moisture Removal

Proper ventilation and the use of air filtration devices can help remove moisture from the air and inhibit the spread of mold spores to uninfected areas. It is important to contain the existing mold and prevent its dispersal.

Mold Removal

Removing black mold is done by cleaning and disinfecting the affected areas of your home as well as identifying any irreparable damaged items and disposing of them. After this process has been completed, the technicians will apply biocide, fungicide and/or moldicide solutions.

Preventive Measures

Once the removal has been carried out, the mold remediation technicians will look for any possible instances of moisture or humidity concerns that could lead to a recurrence of mold in your home. For instance, they will check all your exhaust fans to ensure that moist air is being directed outside your house instead of being recirculated back into your home.

Mold Encapsulation

As for any mold that may remain in your home after the remediation process, it may be encapsulated by paint or a comparable substance. This is an approved method for addressing mold.
Black mold is a very real hazard to your home in Austin Springs, TN. In the proper conditions, it takes less than 24 hours for mold spores to appear and spread. Being aware of the remediation process can provide comfort with the knowledge that if mold does take root in your home, you are now equipped to make the proper decisions to handle it.

What Your Insurance May Cover When It Comes to Water Damage

9/13/2019 (Permalink)

Flooded facility in Johnson City,TN

If you’re facing water damage due to a flood, a storm, or another reason, you may be wondering what part of the damage falls under your insurance coverage in Johnson City, TN. Knowing the details of your policy can be important for something like this. Here is some information you may wish to know.

Basic Policies

While the exact nature of your policy depends on your insurance plan, location, and carrier, there are a few things that can be found in most basic homeowner insurance packages. These can include:

  • Fixing a leaking pipe before a major breakage occurs
  • Pipe breakages from an unpreventable accident
  • Subsequent damage to other parts of the home caused by the water
  • Professional services needed to clean, dry and repair damage after a flood

It’s important to know what exactly is in your policy in case you feel extra coverage is necessary.

Additional Policies

An insurance company may provide additional policies for water damage that occur outside the normal events of a home. These usually include natural disasters, such as flood or extreme storms. Damage that occurs from raising water levels is typically considered flooding and is usually covered by these policies.

Special Circumstances

Certain services may not be covered. This is why it’s best to know what’s in your policy and to talk to an insurance professional about the coverage you need. These circumstances could include negligence, such as knowingly failing to fix a broken pipe before it floods, or damage caused by storm or natural flooding, which is usually covered by another policy.

In many cases, insurance coverage can include the damage that occurs after a flood or the services needed to fix a broken pipe. However, it’s best to know what is in your policy beforehand and to acquire any extra coverage you feel you may need before water damage occurs.

What to Do Without Flood Insurance

9/11/2019 (Permalink)

FEMA provides funding for areas which they label as being involved in a federal disaster

Flooding may be a rare problem for many homeowners in Embreeville, TN, but in that rare instance, it is always nice to have flood insurance. However, this is an extra expense and not everyone does it. So, if you are one of those who did not opt for this type of insurance, and you have been involved in a severe flood, you might have another option.

FEMA Grants

The Federal Emergency Management Agency provides funding for areas which they label as being involved in a federal disaster. Many hurricane disaster areas obtain this type of aid, but areas which have severe seasonal flooding or are located in a flood plane are often also able to collect help to repair their homes. Even if you have flood insurance, you can acquire aid.
The grants include funds to pay for just about any living need, to ensure you and your family are taken care of in these extreme circumstances. These funds are available without regard to income.

Temporary housing
Emergency home repairs
Uninsured/under-insured personal property losses
Medical and dental expenses related to the disaster
Funeral expenses related to the disaster

You Are Covered

Even without flood insurance, in certain extreme circumstances you may be covered. Where many other homes are affected by seasonal flooding or natural disasters or storms, and FEMA considers your county as part of a federal disaster area, the funds could cover your needed repairs. DisasterAssistance.gov will let you know if your hometown is part of the selected disaster area. You can also apply for your grant or any needed assistance using this website, and an inspector will call you to setup a time when they can come survey the damages. This will happen within days of your registration.
If you have already made repairs to your property, you could be reimbursed for the repair and cleanup expenses. It is beneficial to have photos of the damage before repairs are made to speed up your application process. Using FEMA funding, you can utilize the expertise of a professional flood remediation company to ensure your home is put back to being safe, sanitary, and structurally sound.

Suffering Through Sewage Cleanup

8/26/2019 (Permalink)

Sewer backups manifest first in tubs and floor drains in the lowest points of the home

Suffering Through Sewage Cleanup

When there is a waste management leak or a backup in Big Cherokee, TN, you could be facing a potential sewer cleanup disaster. Follow these simple steps to keep yourself safe from all of the dangers inherent to this kind of hazard.

1. Dreaded Diseases

The primary issue that stems from a sewage leak comes from biohazardous material. Bacteria, viruses and other potential pathogens can all hide in that disgusting mess, and exposure to fluids and gasses can make you or your loved ones incredibly sick.

It’s always a good idea to hire professionals to handle the problem, especially since they will already have the tools necessary for sewage cleanup. It pays to take advantage of a skilled team that will keep you out of harm’s way.

2. A Barrier to Bacteria

If a sewer backup in Big Cherokee, TN, is small enough that you feel you can keep it under control yourself, you still need to wear adequate protection. Wearing gloves, boots, masks and eyewear is essential, and it’s also a good idea to have full-body coverage in case any splashing occurs.

As far as porous materials like clothing, carpet and drapes are concerned, cleaning them is probably more trouble than it’s worth. While bacteria and other contaminants can be killed with bleach, the amounts found in sewage are so great that they may be ruined for good.

3. Water Removal

The water from a sewer cleanup gets everywhere and needs to be contained right away. Backflow can turn a flooded toilet into a cauldron of biohazard chaos, so make sure you dispose of any physical material in strong plastic bags.

Bring any other contaminated items to a room with a concrete floor until you can take care of them separately. When all of the movable items are out, wash and rinse the area with warm water and bleach. This will disinfect your sewer cleanup, letting you finally get your home out of the gutter!

Tips for Preventing and Cleaning Black Mold

7/23/2019 (Permalink)

Dust that accumulates in your air ducts can lead to microbial growth

Signs of Mold In Your Vents

If you are worried about black mold in your Telford, TN, commercial building, there are steps you can take to correct the issue. First, you must confirm whether this mold is actually present.
Air ducts are a common location for mold. Mold spores usually circulate within the air vents, and the spores feed off the dust found in those vents. Here are some signs that you might have a mold problem in your vents:

  • Black dust
  • Patchy dust
  • Musty aroma

Since mold is naturally present everywhere, it is impossible to get rid of all the mold spores in your building. However, you do need to make sure that any excess mold is eliminated as soon as possible.

Removing Mold

Once you suspect that excess black mold is present on your property, contact an inspector to make sure that your suspicions are correct. You should then get the mold removed quickly so it doesn’t spread even further.
Mold remediation is a complex process, so you should contact a professional to handle the job for you. This expert should have the proper tools to disinfect and clean the ducts. The pro should also be able to find the source of the mold growth.

Preventing the Return of Mold

Once the excess mold is removed from your building, you need to make sure it doesn’t come back. Removing debris from your air conditioning filter is an easy step you can take to prevent the buildup of mold.
Clean ducts also limit mold growth. You should thus have a professional check out the ducts at least two times a year. The expert should also watch for cracks or leaks and repair them as soon as possible before they attract mold.
By maintaining your air conditioning units, you can limit the amount of black mold in your building. If you do spot a problem, however, local mold remediation specialists can remediate the issue.

The Emergency Sprinklers Went Off, But There Wasn't a Fire: What's Next?

7/19/2019 (Permalink)

When emergency sprinklers go off, you may have to deal with flooding.

Your commercial building in Johnson City, TN, is equipped with fire sprinklers. This emergency system helps control flames should a fire break out on your property. However, this system might not always work correctly. If the sprinklers go off when there wasn't a fire, you may want to do the following.

5 Steps to Follow When The Sprinklers Go Off

  • Turn off the water. Because the sprinklers started going off without a reason, you may need to turn the water off to stop the water from flooding your building. Quickly turning off the source of the water can help reduce the amount of damage the deluge is able to do.
  • Call your insurance company. Your commercial insurance may help cover the cost of fixing up water damage. Of course, many coverages have limitations on what will be covered. You can talk to your insurance provider to find out if the accidental running of emergency sprinklers qualifies under your policy.
  • Call a restoration company. Whether or not your insurance will help pay for the damages, you need to clean up after the flooding has occurred. A professional restoration team can help you get rid of the standing water, dry out your belongings and repair the damages done to building materials.
  • Schedule an inspection. Most fire sprinklers are designed to only go off when the temperature near a sensor reaches fire-like heights. If your system started spraying for no reason, you may want to have it inspected. This may help you figure out what caused the water to turn on and fix the issue.
  • Set up regular maintenance. Performing regular maintenance on your sprinkler system can help ensure you don't have to deal with this dilemma ever again. You may be able to hire a professional to clean and repair the sprinklers.

When emergency sprinklers go off, you may have to deal with flooding. Quickly cleaning up the water and assessing what caused the sprinklers to go off are important steps in this process. 

Proper Smoke Alarm Placement and Maintenance

7/17/2019 (Permalink)

Your smoke alarm could be a lifesaver in the event of a fire

As a homeowner, there are precautions you can take to minimize the risk of fires. It's important to regularly inspect and monitor your heating and electrical systems. You also need to be careful in the kitchen as you are cooking. However, perhaps the best thing you can do to protect yourself and your family is to have a properly functioning smoke alarm. In fact, your home should have multiple alarms to alert you when danger is present. There are essential aspects of these alarms that you must pay attention to.

Importance of Smoke Alarms

If you have unhooked the smoke alarms in your Gray, TN, home, put it back together immediately. If you have an older home, and it doesn't have a smoke detector, have a professional install one today. These devices are critical to your well-being.

  • They act as the first line of defense by sensing smoke in the house.
  • They send out a high-pitched, loud noise to warn you of a potential fire.
  • They can give you peace of mind.

Where To Put Them

It isn't sufficient to have only one smoke alarm in your house. Experts recommend placing one in every sleeping area as well as in outside the sleeping area. Make sure there is at least one on every level.

Change the Batteries

It's possible to find long-lasting batteries, but don't assume they're going to work in your older detectors for the long term. To be safe, you should replace the batteries once a year. This will help ensure the devices operate correctly and avoid fires and fire damage and the need to hire a fire cleanup crew. However, new detectors have a much longer battery life and only need to be replaced once every 10 years.
Your smoke alarm could be a lifesaver in the event of a fire. Do your part to protect your home and loved ones by having highly functional detectors.

Choosing Storm Shutters for Your Home

7/9/2019 (Permalink)

Choose to protect your home with storm shutters

Things to Consider When Choosing Storm Shutters for Your Home

If your home experiences high winds in Austin Springs, TN, then storm shutters may be something you're looking at. These can be important tools for protecting your home during inclement weather, and choosing the right storm shutter may depend on your home's individual needs. Here are a few things to consider when picking out the right fit for your residence.

1. Know your Local Weather

The type of style of the storm shutters you prefer for your home may be dependent on your local weather patterns. When doing so it's important to know what to expect in your area, and what type of recommendations have been suggested for your local region. Different styles may work better for certain weather patterns,

2. Choose a Style

There are several styles of shutters available, from those designed for high winds, to units created for heavy rain. Th accordion shutter style folds out away from the home and over the window, while roll-down units install above the window and pull down to cover the glass. Others act as awnings in good weather and can be swung down to close before a storm.

3. Select a Material

The next step is to select the material you wish your shutters to be constructed out of. Certain materials may be dependent on style, but in most cases wood or metal are the most common. It is also important to note that even if with shutters some storm damage can still occur, and in such cases a water damage restoration service may be able to help.

In an area that experiences high winds you may choose to protect your home with storm shutters. Selecting the right shutter for your home may include knowing your local weather patterns, choosing the style that works best with those patterns, and the material that stands up to the weather in your area. Remember, if you have any questions a professional may be able to help.

How Fire Damage Can Lead to Water Damage

6/28/2019 (Permalink)

If a fire affects your Johnson City, TN, office, there can potentially be expensive cleanup efforts. The flames and smoke can cause significant damage to the walls, floor, electronics and furniture of your building. There are other reasons you might require the attention of a restoration company and other professionals, but one of these might surprise you. Fires and water cleanup actually go together frequently. Be prepared to contend with the possibility of flooding after a blaze runs through your workplace.

Your Response

When a fire starts in your building, your top priority should be the safety of the entire staff. Once everyone evacuates and you've contacted the fire department, there are a few more people you need to get in touch with to ensure thorough cleanup and rebuilding. Make sure you immediately call the following people:

  • Your insurance agent
  • A fire cleanup company
  • A flood remediation team

Firefighters' Actions

The fire department has one major objective: Get the fire under control to keep it from spreading and causing additional damage and harm. The firefighters may use a large amount of water to put out the flames. Though they may be successful, the volume of moisture they spray from the hoses could ruin carpet, drywall, and various supplies and equipment. This could require water cleanup from experienced flood remediation specialists.

Damage From Sprinklers

Your building is likely equipped with sprinklers in the ceiling. These will go off when smoke is detected in the area. Though the sprinklers can do an effective job of battling the fire and even prevent the need for smoke cleanup, they could also flood your office space. It's important to consult with restoration experts so you can minimize the damage and get your office back to its pre-disaster state.
Water cleanup doesn't just occur with pipe leaks or sewer problems. Be prepared to face both the effects of smoke and fire damage as well as the excess water you may find in the building.

Secondary Water Damage and How To Combat it

6/18/2019 (Permalink)

Dryness is the key to preventing the growth of mold following a flood

If you experience a flood at your business in Telford, TN, it can be somewhat of a shock and you may not know where to start to get things back in order. The primary water damage can be overwhelming and quite a job to clean up, but secondary damage from black mold can be a real threat and needs proper attention.

What is Secondary Damage?

If the process of drying things out is not done completely and correctly by restoration professionals, secondary damage can occur. This is damage that can occur once the major problem has been remedied, and can include:

  • Black mold growth and spores
  • Bacterial growth
  • Lingering foul odors

Mold can weaken wood surfaces including subfloors, or studs and joists. Sheetrock can become brittle and flaky, and fabrics and carpets can rot. Both mold and bacteria can be a cause of a nasty, lingering smell. Those odors are a sign that something is wrong and needs further attention.

How Does Black Mold Take Hold?

Any residual wetness or humidity remaining after flood cleanup is finished, can allow mold spores to take hold and grow, sometimes with astonishing speed. Black mold can grow on almost every type of surface and thrives in high humidity situations.

If studs are left wet or damp sheetrock is not thoroughly dried out, moisture can be trapped inside of walls where there is little to no air circulation, enabling mold spores to find a home and multiply quickly. It can also grow on interior surfaces.

What can Be Done?

Dryness is the key to preventing the growth of mold following a flood. Leaving things open for adequate times and using industrial fans can help as well as dehumidification machines.

Using a water damage restoration professionals to do it right the first time can help your business in Telford, TN avoid the unnecessary complications that black mold and other secondary damage.

What To Do If You Find Contaminated Water in Your Home

6/11/2019 (Permalink)

It is important to know what type of contaminated water is in your home

If your home in Gray, TN, experiences flooding, the remaining water is considered contaminated and needs to be dealt with immediately. Depending on the source of the contaminated water and how long the water has been left standing, dangerous bacteria and viruses may be present that can harm anyone who comes into contact with them. This guide will help you learn how to identify and respond to water found in your home.

Three Types of Contaminated Water

While all flood waters in your home are considered contaminated, there are three categories based on the potential damage and contamination level of the standing water:

• Category 1 - Clean Water: This is water that comes from a known clean water source. Examples of clean water sources include a broken water supply line or a leaking sink.

• Category 2 – Gray Water: Category 2 water contains contaminants that can cause possible sickness. If the water damage occurred to your home due to sump pump failure, flooding from the dishwasher, or toilet bowl overflow with no feces, it is considered gray water.

• Category 3 – Black Water: This type of water is extremely unsanitary and can cause extreme illness if consumed. Examples of black water include sewage or toilet overflow with feces and flood waters from rivers and streams outside.

How To Respond To Flood Water

If dealing with black water, make sure to leave your home immediately and treat the situation as an emergency. Left to sit, even Category 1 or Category 2 water can evolve into Category 3 water as it interacts with contaminants. For this reason, it is essential to contact a water damage cleanup company to quickly rid of the water and restore your home.

Knowing what type of contaminated water is in your home after a situation like a flood or a pipe bursting occurs is important for keeping you and your family safe from harm. No matter the source of the water, you should always contact a cleanup company to help prevent further damage from occurring.

Keeping Mold at Bay: What You Need To Know

5/27/2019 (Permalink)

Mold growth in Gladstone, TN

How to Control Mold

Mold spores are all around you whether you realize it or not. Mold growth occurs both outdoors and indoors, and even if you take proactive measures to keep your home free of spores, such as repairing water damage, there's a good chance that a few will blow in on a windy day, that spores will attach themselves to your shoes and pant legs or that they'll make their way into your home's HVAC system. For this reason, it's not enough to take measures to prevent spores themselves. You should also take mold prevention measures. You can control mold in a few different ways:

  • Promptly repair water-damaged areas
  • Control humidity levels
  • Thorough dry and clean your home after flooding
  • Ensure that rooms prone to high moisture have proper ventilation

If you take the above measures, you can likely prevent mold from establishing itself in your Gladstone, TN, home.

Cleaning Up Mold When It's Present

If you discover mold growth in your home, you need to do more than just remove the water damage and repair the area. You also need to attack the mold. If the mold is growing on a hard surface, you won't need much more than soap and warm water to rid the surface of the growth. You can also use a bleach solution to be extra safe.

However, if you discover mold in your drywall, flooring, upholstery or other porous material, contact a mold remediation specialist right away. Mold spreads quickly and easily, and chances are you will not be able to rid your home of the entire problem with a few suds and some bleach.

Identifying Mold Growth

You may be able to identify mold simply by looking at it. However, sometimes mold hides in the walls, carpeting or other concealed areas. In this instance, you may be able to identify the mold by smelling it or by the appearance of your home's structures. For instance, buckling floorboards or sagging drywall may be an indicator of water damage and mold. If you suspect mold in your home, the best thing you can do is contact a Gladstone, TN, mold remediation specialist to test and clean your home.

How To Reduce Your Risk of a Home Fire

5/17/2019 (Permalink)

Situate space heaters a safe distance away from flammable materials

How To Reduce the Risk of a Home Fire

Homeowners in the United States report more than 300,000 fires every year. Many fires are preventable or can be extinguished before major damage occurs. Learn about the most common fire causes and how you can reduce the risk of a home fire at a residence in Gladstone, TN.

In the Kitchen

Kitchens have hot appliances, and many recipes involve the use of flammable cooking oil or grease. Here are several ways to avoid cooking fires:

  • Don't leave food unattended.
  • Set a timer if you must leave the kitchen.
  • Keep food packaging and towels away from hot burners.
  • Only bake or microwave with approved materials.

If a grease fire starts, try to smother the flames with baking soda, salt, and either a metal pan lid or another pan. The pressurized release of retardant from a fire extinguisher may spread the fire.

Regarding Home Heating

Furnaces and space heaters are two of the most common fire causes. Have the furnace regularly inspected. Situate space heaters a safe distance away from flammable materials and only use while attended.

Throughout The House

Several home fire safety considerations apply throughout a residence. In general, you should exercise caution with open flames and avoid common electrical problems:

  • Only burn candles when you are present.
  • Do not light candles or smoke while in bed.
  • If you smoke, use a stable ashtray or smoke outside.
  • Avoid overloading extension cords.

Candle fires and smoking-related fires are common and easily preventable causes of fire. While faulty wiring may pose a persistent risk, homeowners can also reduce electrical fire risks.

When a fire starts in any part of a house, the owner or any residents at home should try to extinguish the flames or keep the fire from spreading and evacuate. If a home fire results in damage, homeowners should rely on the expertise of a fire cleaning and restoration service in Gladstone, TN.

The Top 5 Flood Prevention Strategies

5/3/2019 (Permalink)

Rain gardens can slow the rate of drainage in your commercial property in Austin Springs, TN

Five Flood Prevention Strategies

There are a number of ways for municipalities and commercial property owners to reduce the risk of flooding. Find out more about five flood prevention strategies that are already in use in flood zones and may be useful for managing flood water in Austin Springs, TN.

1. Barriers

A variety of barrier designs are used to stop flooding caused by rising surface water levels. Self-closing or manual barrier installations and dams can be ideal for inland waterways. Levees and tide gates are useful for coastlines with estuaries or sloughs.

2. Diversions

Water can be diverted on a large scale with manmade canals or floodways, temporary holding ponds or destinations in existing bodies of water. Depending on the design, diversion routes may run through basins on the surface or underground.

3. Groundwater Replenishment

One of the most effective flood prevention strategies for communities or property owners also involves controlling the flow of groundwater. Rain gardens can slow the rate of drainage. Floodplain restoration is also helpful for recharging groundwater and reducing flooding.

4. Grading

Adjusting the grading of landscaping is another effective way for commercial properties to control the flow of flood water. In general, water should flow away from the foundation of a structure and toward drainage.

5. Building Design

A structure with a properly designed building envelope and a well-maintained roof is less likely to flood or sustain water-related storm damage. If damage does occur, an owner or manager should rely on the specialized flood cleaning expertise and equipment of mitigation and restoration professionals.

Building barriers and large-scale diversions such as canals or floodways will usually require municipal or other public authorization and funding in Austin Springs, TN. Property owners and managers can pursue on-site flood prevention by adding groundwater replenishment features, adjusting the grading of a property and designing or retrofitting a structure to keep out moisture and flood water.

First Responders, Floods and Immunizations

4/25/2019 (Permalink)

There are specific immunizations that are crucial to have when you are going to be exposed to flood waters and possibly ill people.

Are you a first responder? If so, it is likely that you will be involved in an emergency flood situation in Johnson City, TN at some point in the future, if you have not been already. There are specific immunizations that are crucial to have when you are going to be exposed to flood waters and possibly ill people - keep reading to learn which ones you need, and which ones you do not need.

Vaccines That Are Not Required

The following vaccines are generally not required for first responders working within the continental United States:

  • Rabies
  • Cholera
  • Hepatitis A
  • Typhoid
  • Meningococcal

There are different requirements for those working outside of the U.S., but you should be well enough protected in the U.S. as long as you have received the following two vaccines.

Hepatitis B

Any first responder who could be in contact with bodily fluids or caring for sick or injured people as part of a flood response team should receive a Hepatitis B vaccine. If you are certain that you are highly unlikely to come into contact with individuals or bodily fluids, this is not a requisite immunization, but it is still a good idea to arm yourself against Hepatitis B.


First responders who have not had a tetanus vaccine within the past ten years need to have boosters, according to CDC guidelines. Every adult should receive at least one booster during their lifetime - regardless of their profession. Tetanus immunization proof is generally not a strict requirement for first responders, though it is preferred by many employers. Either a tetanus/diphtheria or a tetanus/diphtheria/pertussis vaccine is typically sufficient.

Other Considerations

Remember that there are other situations that could arise that require different vaccinations, such as working with a storm damage restoration team or being in contact with animals. Always talk with your employer and your physician before making any final decisions about what immunizations you should get as a first responder.

3 Ways To Stay Ahead of Fire Sprinkler Maintenance

4/18/2019 (Permalink)

Becoming more involved in sprinkler maintenance is important for your safety.

When you’re the owner of a business in Johnson City, TN a multitude of tasks should be carried out to maintain your property. Unfortunately, one chore that seems to consistently fall by the wayside is sprinkler maintenance. Despite infrequent use, it’s highly important to always be vigilant about inspecting your fire sprinklers to curtail a dangerous situation or even accidental activation. Here are three ways to stay ahead of the problem and feel peace of mind knowing your building is safely prepared.

1. Commit to a weekly inspection of non-electronic sprinkler control valves. If your commercial property is equipped with non-electronic control valves, it’s crucial that you check them on a weekly basis to guarantee that they’re open. In the event of a fire, if they were closed they might as well be useless. Electronic control valves should be addressed as well, but a professional can test these during the annual fire sprinkler inspection.

2. Clean and remove any coating or residue on sprinkler heads. Since fire sprinklers don’t see a lot of action, they can gather dirt, grime or greasy residue over time that can block water from coming out properly. Sprinkler maintenance requires regular cleaning, especially in areas where these coatings can accumulate quickly, such as in kitchens.

3. Check your building’s water pressure, including the pressure running through the sprinkler system. You can probably rest assured that your sprinklers will be exposed to the same amount of water pressure as the average pressure of the water in your building. However, if you’ve dealt with water issues in the past, such as accidental activation situations that required a specialized team trained in water damage repair to handle the problem, then checking the water pressure everywhere on the property can be essential.

Leave Nothing to Chance

Becoming more involved in sprinkler maintenance is important for your safety and that of anyone else in your Johnson City, TN commercial building, so following these three ideas for greater sprinkler management can be ideal for everyone.

FAQs About Mold Standards

4/10/2019 (Permalink)

Mold remediation may seem complex, but viewing mold standards can make the process easier to understand.

FAQs About Mold Standards

Whether it’s growing on ceilings, in drywall or under sinks, mold can cause substantial damage to commercial properties in Johnson City, TN. In order to better understand the process of mold remediation, it can be helpful for business owners to understand current mold standards.

What Is the Purpose of the Standards?

Having a set of standards is often important in a variety of industries, including in the restoration industry. These standards exist to:

  • Ensure that mold remediation professionals follow the most up-to-date and effective practices when removing black mold and other types of mold
  • Provide business owners and managers of commercial properties with information about the process of mold remediation
  • Establish a level of professionalism and a code of conduct that experts in mold remediation must meet

What Are the Types of Standards?

There are several standards that professionals in mold remediation may follow. The most common mold standards are from the following organizations:

  • EPA (Environmental Protection Agency)
  • OSHA (Occupational Safety and Health Administration)
  • IIRC (Institute of Inspection Cleaning and Restoration Certification)

What Is the Difference Between the Different Standards?

Each of the three most common mold clean standards offer guidelines for professionals to follow, but important details set one standard apart from the other. IIRC standards focus on providing restoration companies that focus on both commercial and residential mold removal with current best practices in the industry. The EPA and OSHA standards apply specifically to commercial properties in particular. Since removing mold in commercial properties can require professionals to use different types of equipment and methods than in residential properties, it’s often useful to have standards for both types of buildings.

Mold remediation may seem complex, but viewing mold standards can make the process easier to understand. Knowing the purpose of the standards, which ones are often used and the difference between various standards can be beneficial to business owners and managers.

3 Services A Disaster And Restoration Service Can Provide Your Business After A Fire

3/25/2019 (Permalink)

Our SERVPRO of Washington County team is on standby and ready to respond to any kind of loss.

3 Services A Disaster And Restoration Service Can Provide Your Business After A Fire 

When your Austin Springs, TN business experiences damage from a natural disaster, such as a fire, it can be difficult to know where to turn for help. Ruined documents, scorched building materials and lingering odors from such an event can all be a cause for worry. However, contacting a service that handles a variety of solutions, from fire restoration to remediation, can help you plan a path of recovery that may help you help save both time and money. 

1. Building Inspection

While an insurance adjustor will likely come to inspect the affected areas of your building, a fire rebuild and restoration team may do the same so the technicians can document what has been damaged and what will need to be replaced. For example, if the fire was confined to one floor, the technicians may inspect the area to note if any sections of drywall and insulation will need to be torn out and if this will impact any structural materials on other floors. 

2. Mitigation 

Before your disaster recovery team considers any kind of fire restoration, the techs will probably perform the mitigation that is necessary to keep the damage from spreading. For instance, they might seal off certain areas to prevent smoky odors and soot from entering other parts of the building. This mitigation can be important for keeping undamaged areas clean so they will not require any restorative services later on. 

3. Restoration Services 

When your business has suffered a serious fire, restoration and rebuilding services will likely be required and a company that offers them, along with mitigation and inspection, can be helpful in this capacity. Whether you need document restoration or entire sections of your building rebuilt, a multi-service company can provide you with a variety of solutions that may suit your commercial and financial needs. 

A fire at your Austin Springs, TN business can be devastating. However, when you are aware of the kinds of services that a fire restoration and cleanup service can provide, you may feel more at ease about the future. 

Things That Go Bump in the Water Heater

3/16/2019 (Permalink)

A water heater flush is a great way to ensure that your appliance is operating smoothly.

Things That Go Bump In The Water Heater 

Have you ever been home alone in Cherokee, TN and heard a strange noise only to realize it was coming from your water heater? We often forget about this appliance until something goes wrong, and while not every noise it makes is cause for concern, giving it proper attention is necessary to keep it running smoothly for years.

One common issue that causes popping and crackling is sediment build-up. Over time, sediment collects on the bottom of the tank and around the element tubes. Every time you use your hot water, it has to force its way through this build-up, causing those noises you hear. Loose sediment can also cause rumbling sounds. Luckily, fixing this problem is easy with a water heater flush. Here's how to do it:

1. Turn Off the Power

Before you begin, make sure to shut off the power source to your water heater. This is a vital step for avoiding injury.

2. Flush the Tank

Attach a garden hose to the drain valve of your tank. Make sure the other end of the hose is in an appropriate location for drainage. Open the drain valve and let the water flow. While the tank is draining, turn on the hot water in your kitchen. Let the hot water run for a few minutes, then close the tank’s incoming water supply valve until the hose runs dry. Next, turn the supply valve on again for a final flush before turning it off again.

3. Fill It Up

With the water in your kitchen or bathroom still running, turn on the tank water supply once more. Watch the kitchen faucet run until the gaps in the water flow stop, indicating that the tank is full. Then you can turn the faucet off.

4. Turn It Back On

Once the tank is full, turn the energy supply back on. Your tank flush is complete.

A water heater flush is a great way to ensure that your appliance is operating smoothly. If you are concerned about the noises coming from your water heater, a home repair specialist can provide an expert second opinion and help you flush the unit.

What Equipment Is Used in Mold Remediation?

3/7/2019 (Permalink)

Coming in direct contact with moldy items can increase the spread of mold and can be hazardous.

What Equipment Is Used In Mold Remediation?

Mold remediation can be a substantial endeavor if your home in Austin Springs, TN has had major damage. There are often particular types of equipment, such as face masks, that are needed throughout the remediation process.

1. Gloves

Throughout the process of mold cleanup and remediation, many items may need to be removed from the home in order for the items to be cleaned. However, coming in direct contact with moldy items can increase the spread of mold and can be hazardous. Using disposable gloves is often preferable, but if non-disposable gloves are used, then the gloves need to be cleaned carefully after they are used to ensure they don’t cause mold to spread.

2. Masks

Special face masks are often used during the mold remediation process when there is extensive mold damage throughout the home. These masks allow a person to breathe in an area with black mold or other potentially hazardous types of mold without breathing in the spores. If your home has been badly damaged and you know you will need assistance in restoring your home, it’s often helpful to contact mold remediation professionals who have access to high-quality masks in order to save money, time and to protect your overall health.

3. Coverings

In addition to using gloves and masks, protective coverings for clothes and hair are often other important types of equipment used during mold remediation. Since mold spores are so small, they can easily cling to clothes or hair, which can then result in mold spreading throughout a home. Often, these types of coverings are disposable, since cleaning items that have come in contact with mold spores can actually accelerate the spread of the spores.

Gloves, face masks and coverings for clothes, shoes and hair are common pieces of equipment used in mold remediation. Using protective equipment can help prevent the spread of mold and can also help to keep anyone in a home affected by mold damage safe.

What to do when you find Mold in Your Home in Johnson City, TN

2/19/2019 (Permalink)

Mold testing in a Johnson City, TN home

Finding Mold in Your Home

Finding mold in your home in Johnson City, TN home can be a nerve wrecking experience. This dangerous growth is a form of fungus that can cause extensive damage to your home and the health of your family. Signs of mold inhalating range from chronic allergies, runny nose, frequent illnesses and migraines. Most common places that it can hide is in the bathroom, under sinks or wherever there is a dark, moist environment. Mold spores are likely to grow in heating and cooling units, ducts, carpet flooring and within the walls. If left untreated or unnoticed, mold spores can spread very quickly.

Mold Testing

It is important to have a proper mold test done by a trained environmental hygienist. They would be able to determine the specific type of fungus and the correct treatment to remove it. It is important to keep in mind that microbial growth does not automatically mean mold. Microbial growth can include bacteria or viruses, as these are easily killed by household cleaners such as bleach.

A mold test would include the professional taking a sample of the growth and testing it inside of a lab. The testing could include samples taken from the air or the surface of the growth. Air samples would include testing the concentration of spores in your home and then examined through a microscope. These are especially useful if the growth cannot be seen with the naked eye or is hidden within fixtures of the house.

A surface test would take a culture sample from a surface, such as a ceiling and would determine the cause.

The hygienist will be able to determine the best route for treatment. Depending on your problem, you may be able to remove it yourself or you may need to hire a professional. 

If you own your home in Tennessee, you may want to consider looking into your home owner's insurance policy as treatment may be covered.

The most common type of fungus would include Stachybotrys chartarum. This is a greenish-black substance usually caused by water leaks, water damage and excessive humidity. Large infestations are malodorous and can easily be smelled.


In this case, you can ventilate the room as much as possible. Many household appliances are also useful such as air conditioners and dehumidifiers to control the temperature and moisture level of the room.

When using cleaners to treat the issue, it is important to use the right chemical as recommended by a professional. Wear proper clothing and attire to protect yourself as these chemicals can be very harsh on your health and the environment.

Your home in Johnson City, TN does not have to be subject to such damage. With the proper information on the type of issue, it can be cured the right way. If you suspect that your home may have this dangerous growth, get it inspected and tested immediately. The longer you wait the problem may become increasingly worse. For more information entailing disaster restoration services and prevention, please visit www.SERVPROwashingtoncountytn.com

What to Do if You Suspect Mold Damage in Your Home

2/19/2019 (Permalink)

Mold damage

Mold damage is not uncommon in many parts of the country, but the correct information regarding the proper handling of mold is uncommon. Many people are unaware of how they should remove mold in their home or commercial property. Anyone who finds mold in their home or commercial property must follow these steps to get rid of mildew, fungus, and the smelly odor that comes with.

Signs of Mold Damage

It’s not always easy for people to spot mold in their home or commercial property. It’s a fungus that’s not always visible to those who have it. Mold can grow anywhere, and it likes to grow where it’s warm, moist, and humid. Mold damage can occur inside walls. If there is a pipe leaking in a wall, mildew might begin to form and mold damage can occur.

Mold brings with it a smelly odor that’s moist and wet, and it smells distinct.


Deodorization is often the first method people turn to when they want to get rid of this damp smell. They’ll notice right away that the deodorization method they use might mask the smelly odor for a while, but it doesn’t get rid of it. 

Call A Mold Removal Company

The first thing people must do when they find mold in their home or commercial property is to call a professional mold removal and remediation company. This kind of mitigation is required to properly care for mold damage and the disaster it might bring. There is never an appropriate time to wait it out or see if mold damage becomes worse before calling for professional remediation. It always gets worse, and the excess damage it causes is devastating.


Once the professional remediation company comes to a home or business to see about the fungus, mildew, or mold in the home or business, they are able to see how to implement mitigation. Mitigation is a helpful tool that allows home and business owners to learn how to prevent mold, how to spot it when it begins, and how to keep conditions unwelcoming. The professionals rid the home of mold and educate homeowners about how to keep it out.

The best way to fight mold is to prevent it. Prevention includes keeping the humidity level in a home below 40%. The other way to prevent mold is to keep the moisture level low and prevent water from getting into the home. 

The professionals are the ones to call when water damage occurs and mold is present. Without professional help, it’s often difficult to find a way to get mold out of the home or business. Ignoring the problem or attempting any DIY mold removal projects only makes the situation grow and become more expensive to fix. 

Steps on How to Get Storm Restoration

2/19/2019 (Permalink)

Call in professionals who understand the demands of storm remediation

Storm restoration is a top priority for a storm and is helped when there is storm remediation. Homeowners might deal with hail damage, ice damage, wind damage, hurricane damage, and even river flooding throughout the year. There might be a need for roof repairs and water restoration, which is why it's important to know the different steps.

Focus on Cleanup

If there is flood water or other groundwater, water restoration needs to be a top priority for storm remediation. If the river flooding is causing problems, that needs to get under control first. Otherwise, the flood water could result in more groundwater as well as ice dams, frozen pipes, and more depending on the time of year.

It's best to call in professionals who understand the demands of storm remediation. They can focus on using a flood pump in the flood water as well as identifying all of the issues. Whether there is roof damage that has led to a roof repair, ice damming because of frozen pipes or other things, the restoration professionals will get everything under control.

Remove Damaged Items

Flooding is going to cause damage to a lot of different things. Homeowners need to focus on home restoration, which means identifying what has been damaged. There will be fewer damages when there has been storm remediation.

There might be shingles down, damaged drywall, wet carpeting, roof leaks, and more. If a flood pump is brought in early enough, the groundwater can be removed. If the flood pump isn't brought in time, however, it could result in mold and mildew. It's why water restoration has to be a top priority when there has been flooding.

Create a Home Restoration Plan

Every homeowner needs a home restoration plan to know that their home will be restored after experiencing hurricane damage, wind damage, ice damage, hail damage, roof damage, and anything else that might have happened. Ice damming, frozen pipes, and more are hard to deal with on one's own. It's why the plan should be created and followed through by a professional company that understands how to deal with river flooding, storm restoration, and more.

Professionals will bring flood pumps to deal with flooding and groundwater. They will know how to make roof repairs and fix roof leaks. they will also know how to complete water restoration regardless of whether it is flood water, or the problem is ice damage, complete with ice damming and frozen pipes.

Homeowners shouldn't try to do the roof repairs on their own. Instead, the storm restoration company will add the roof damage and other damage to the list of what to work on and create a good plan.

How Mold Can Infest Your Home After a Flood

2/19/2019 (Permalink)

Standing water in your home can cause mold growth

As if flooding wasn’t enough of a problem for homeowners in Bowmantown, TN people who have had standing water in their homes must also worry about mold growth and bacteria. Even after the water is gone, it can cause issues in the house. 

Whether it came from a burst pipe, a storm, or some other problem, water can cause mold to spread throughout your home. This mold can cause 

  • Structural issues with your home
  • A foul odor throughout the home

If you want to avoid this situation, it’s essential to act fast. Make sure to work with a professional restoration company to get your home in working order. Here are a few things you need to know about mold: 

You Have Little Time

Mold is quicker than you may think. In fact, mold growth can become a problem in as few as 24 hours after a flood. At the most, you have 48 hours before it begins to wreak havoc. That’s why it’s so important to call a restoration business as soon as possible. 

Many cleanup crews operate 24/7, so you can get help immediately. Don’t delay; the more time mold has to grow, the worse the problem can get. 

It's Important To Clean Your Belongings

As you may know, mold can affect any floor or walls that sat with standing water. However, it can also affect your belongings. Be sure to thoroughly clean anything that was in the room with the mold. 

For nonporous belongings, a bleach solution may do the trick. However, if you find a mold problem on a couch or other porous surface, you may need to throw the whole thing away. This is especially true if you had black water in your home, as it contains harmful bacteria. 

If your home has been exposed to standing water, you are at risk for mold growth. Don’t take a chance. Call a professional restoration company in Bowmantown, TN immediately.

Visit http://www.SERVPROwashingtoncountytn.com for more information on storm damage.

Handling a Water Loss in Johnson City, TN

2/19/2019 (Permalink)

Turn off the power

According to statistics, water losses make for one of the most highly rated claims in home insurance claims in the US. Most people try to prevent this event all they come, but being that most are not professionals, it unexpectedly does. And, although the importance of water damage prevention is emphasized, it is also important that people are equipped to deal with a water loss crisis. Here are some tips that might come in handy.

Check the Flow Source

The first thing you do in case you notice water flooding your home is to switch off the main water line. This in case it is caused by a leaky or burst pipe. However, sometimes flooding might be caused by other factors other than leaky pipes. If you cannot identify the source of water flooding your home, you should call your Johnson City, TN plumber, immediately, to come check the issue and guide you on the way forward. But before they get there, try all you can to avoid more water from flowing.

Turn Off Power

If the leak has already started and cannot be contained, small pools can quickly turn into a large mass of water, getting even to your power appliances. This might pose danger to you and your family. Perhaps, even resulting to death.

Salvage Dry Items

If there are any dry items that are in the way and might get wet, do get them out immediately. You don’t want to deal with more loss than the water has already caused.

Wet Items

The next step is to get wet items out. If they can be saved by drying, let them air in the sun and dry.

Water Extraction

If the water loss is not severe, you can probably get the water out by yourself. However, it is not advisable to extract water if the leak is from your sewer line. Also, if the water is severe, you should get a Johnson City professional to your home, as soon as possible. This is in the best interest for both you and your insurance company.

Dealing with Insurance

Once you have made the call to a water loss professional, you can start preparing to make your insurance claim. First, ensure that you document everything that happens, including all areas that have been affected by the water.

Next is to keep all record for services offered by your Johnson City water extraction company. And, if you did not use the services of any professional, keep the receipts for any equipment that you may have bought or hired to handle the water extraction.

The last step is to present the claim in most cases, if you used the services of a water extraction professional, they will help you deal with the insurance company, although this usually comes at a price termed as deductible.

Bottom Line

We cannot do without water. But at times water can be the source of great problems. When you notice a water damage loss, do no waste time, call your water extraction professional immediately. For more information entailing disaster restoration services and prevention, please visit www.SERVPROwashingtoncountytn.com

How To Keep Insurance Claim Costs Down With SERVPRO

2/18/2019 (Permalink)

SERVPRO of Washington County can help you with claims processing

Keeping Insurance Claim Costs Down With SERVPRO

If a client has experienced a disaster in his or her Gladstone, TN home and has fire or water damage as a result, using a trusted restoration company can help you provide them with needed assistance while keeping insurance costs down. SERVPRO can provide services, such as pretesting, that will help both you and your client get through the claims process.

1. 24-Hour Service To Get the Process Started As Soon As Possible

The company is open at all hours, so you won’t have to wait to begin working through the insurance claim process. A quick response is important during an emergency and getting started sooner can save you both time and money.

2. Mitigation To Prevent Further Damage

If damage is not treated immediately, it will get worse and end up requiring more work when the company starts repairs. Mitigation is an important part of restoration and will be done within four hours when you work with SERVPRO. This will prevent the damage from spreading or worsening so that repairs will be less costly. It will also allow them to finish the job more quickly.

3. Pretesting To Determine Restorability

If your client’s property has been damaged, it is possible that it might need to be replaced. SERVPRO will do pretesting on each damaged item to determine if this will be the case. Because it takes less money to restore an object than it does to replace it, this step can help keep costs down if items are found to be salvageable.

4. Providing Access to Detailed Information

SERVPRO can provide the insurance agent with information that can help you make the right call when filing the insuring claim. They can give you an inventory of damaged items with corresponding pictures as well as access to their Claims Information Center where you can find information related to the claim.

When your client files an insurance claim, you want to make sure that you are doing whatever you can for them while also keeping costs down for the insurance agency. The right damage restoration company can help you do both.

3 Important Flood Prevention Techniques for Protecting Cities

2/12/2019 (Permalink)

Keep your gutters clean.

Flood Prevention

Sandbags and other similar alternatives are useful for reducing the damage caused by floodwaters, but there are several flood prevention methods that can be used to help protect the city of Austin Springs, TN. Although storm damage restoration companies are very effective at reversing the damage flooding causes, the costs of these flood cleaning services are often too much for business owners to bear. By prioritizing prevention and implementing the following three techniques, cities can make the recovery process easier on all their citizens. 

1. Vegetation

One easy method that cities and its residents can put into action to help prevent flooding is using vegetation as a means to stop erosion and stop floodwater in its tracks. Grass, trees, and shrubs help absorb water in the area and limit water run-off. Trees can also catch rainfall and help it evaporate before ever reaching the ground. 

2. Drainage Systems

Poor drainage systems are a major cause of flooding. Typically, this is caused by improperly cleaned drains that collect plastic litter and result in a clog. Residents can participate in flood prevention by reducing their use of plastic, keeping trash off the streets, and bagging yard waste. It is also important that cities regularly clean their drainage systems and educate the public on what happens when their garbage ends up in the drain instead of the trash.

3. Coastal Defense Walls

For towns located near the ocean, tidal waves can easily cause flooding and damage homes near the shores. Many cities around the world have invested in building sea defense walls as a way to prevent waves from pushing too high up the shore and causing extensive damage. They also help limit the erosion waves can cause. 

Investing in flood prevention is essential for cities that consistently receive heavy rainfall or are located near large bodies of water. It is important to remember that residents can have just as much as an effect as city officials in protecting their homes and businesses from floodwaters.

6 Common Causes of Home Fires

2/4/2019 (Permalink)

To prevent an accidental inferno, you should never leave the stove unattended while cooking.

Common Causes Of House Fires

Sometimes an inferno can erupt without warning. Often, however, homeowners can take proactive steps to minimize the risk of a home fire. To correct potential vulnerabilities and safeguard their property from fire damage, every resident of Austin Springs, TN, should recognize six common fire causes.

1. Faulty Wiring

Faulty components in your home’s electrical system can be dangerous. If you frequently blow fuses or notice lights dimming while an appliance is in use, you should promptly contact a licensed electrician.

2. Electrical Hazards

Frayed electrical cords and overloaded outlets can also be hazardous. You should refrain from using any device with a damaged cord. In addition, you should limit the use of extension cords, avoid plugging multiple items into a single outlet and refrain from running electrical cables under carpets and rugs.

3. Heating Equipment

Heating equipment can also spark a home fire. To alleviate this concern, you should routinely clean existing chimneys and hire a licensed professional to inspect your furnace annually. It’s also important to keep portable heaters away from upholstered furniture, paper, blankets, curtains and other flammable objects.

4. Kitchen Accidents

Many blazes originate in kitchens where flammable grease can splatter and unattended pots can overheat. To prevent an accidental inferno, you should never leave the stove unattended while cooking. As a precaution, you should also be ready to smother any flames that may erupt with a metal lid or a fire extinguisher.

5. Smoking

Improperly extinguished cigarettes can also pose a threat. If you smoke, you should use a deep ashtray to extinguish butts and refrain from smoking in bed where embers can easily ignite flammable cloth.

6. Curious Children

Children are naturally curious about the world around them. To help prevent accidents, it’s important for kids to recognize the dangers fire can present and understand why they should avoid playing with matches, lighters and candles.

Most homeowners probably have no desire to add fire cleaning duties to their to-do lists. Although preventing every home fire may be impossible, everyone can take preemptive measures to reduce the risk of a destructive blaze.

5 Steps To Assess Mold Damage

1/21/2019 (Permalink)

Mold infestation at a Johnson City, TN home

Accurate Mold Assessment

Mold can cause major damage at a residence in Johnson City, TN. A mold assessment is the only way to determine the extent of this damage. Mold remediation experts can perform an inspection and provide an estimate and schedule. Here are five steps involved in a complete assessment.

1. Locate Mold

The first step of an assessment is to determine whether mold is growing. Mold spores are everywhere, but moisture and food sources are necessary for spores to thrive and multiply. A homeowner can look for signs of visible mold. If a musty odor is present but no signs of mold or mildew are apparent, a mold specialist should search for hidden mold.

2. Determine Growth

Once it has been established that mold is growing, the extent of an infestation is the most important issue. Remediating a minor mold problem may cost several thousand dollars, but a major problem can end up costing tens of thousands of dollars.

3. Identify the Species

A homeowner will probably not be able to identify which type of mold is present without lab analysis. An environmental hygienist can take samples and provide accurate results as part of a mold assessment. If black mold or another toxigenic species is growing, remediation may require specialized equipment.

4. Obtain Remediation Estimates

A mold cleanup and remediation service can provide an estimate. Experts will factor in the equipment, methods, and labor costs necessary to stop mold growth and eliminate the residual effects of an infestation.

5. Make a Restoration Schedule

The final stage of an assessment involves determining the length of the remediation process. A mold cleanup service should be able to provide a schedule once the extent of the infestation and species are known.

Each of these steps is necessary for an accurate mold assessment. If mold is growing in a residence in Johnson City, TN, homeowners should act quickly to prevent the problem from worsening prior to remediation.

Some Simple Toilet Fixes

1/15/2019 (Permalink)

Some Simple Toilet Fixes

If you find water pooling around the floor of your bathroom, there’s a good chance you have a leaking toilet. Fortunately, most issues of this type don’t require replacing the entire bowl, and can instead be solved at low cost with a few replacement components.

1. Inspection

The first step is to gain a proper understanding of where problems are likely to occur. While an old toilet will not usually fail in the basin itself, it is possible for the wax seal beneath the toilet to disintegrate over time. To check the status of the seal, simply remove the plastic-capped bolts holding the toilet to the floor. Be sure to cut off the water supply line beforehand and empty the tank of the leaking toilet.

2. Replacement

If you have ascertained that the seal has failed, the next step in the toilet repair process is to purchase a replacement seal that fits your specific drain. Scrape the remaining pieces of the seal away from the outlet with a putty knife or other flat-bladed tool and place the new one over the drain. When reinstalling the toilet, it may be necessary to exchange or cut the bolts affixing the unit before replacing the caps.

3. Future Maintenance

Afterwards, it may be advantageous to place a caulk seal at the point where the toilet contacts the floor. This can help keep incidental moisture, such as condensation from shower steam, from seeping under the toilet and causing unwanted mold or bacterial growth. Be sure to also inspect pipes, supply lines, and the inner tank mechanisms for wear and tear that can cause other kinds of leaks. If significant water damage occurs, consider contacting a service specializing in water damage restoration.

While a leaking toilet can be a hassle, don’t hesitate to perform some simple repairs to keep your bathroom in good shape. Manage your home’s plumbing in Austin Springs, TN, properly to prevent lasting damage.

Keep Looters Away From Your Fire-Damaged Business

1/8/2019 (Permalink)

Board up windows after fire damage in a Johnson City, TN property

Take Steps to Prevent Looting and Keep the Building and Yard Safe

At any moment, your Johnson City, TN, business could be affected by fire damage. Once the flames are gone and the smoke has been cleared out, your work isn't over. The safety and security of your property and business belongings are now at risk. You need to take steps to prevent looting and keep the building and yard safe.

  • Secure the roof.
  • Board up entry ways.
  • Add perimeter fencing.
  • Contact local authorities.

Protect the Roof and Address Openings

It's fairly common to have damaged roof openings as part of fire damage, and looters and other vandals may take advantage of those openings to access your building. Use plywood to prevent entry to your business and tack tarp over the exposed areas to keep rain, melting snow, and pests out of the building.

Prevent Unauthorized Access to the Building

Any windows or doors could allow access to your business and equipment. This is especially true after areas have been weakened by disaster. If you have exterior grade solid core doors, just make sure the locks are in good working condition. Otherwise, use plywood sheets and sturdy hinges to construct usable entryways for fire damage and remediation professionals.

Any doors and windows that aren't needed as entry points should be boarded up during fire cleanup to keep looters and other unauthorized people from entering the building. Store the windows, glass, and other components inside the building.

Install Perimeter Fencing

Even a temporary fence around your property can discourage vandals and other individuals from getting into your business during cleanup and reconstruction. This step is especially crucial if you have a lot of equipment, business documents, and other possessions in storage on the property. For the best results, choose fencing with diagonal braces on end and gate posts, a strong galvanized mesh, and lock and chain security.

Even if you have a good security system in place, these added steps can prevent further damages and losses. Don't add more trouble on top of fire damage by neglecting to secure your commercial property.

Will Filing a Homeowners' Insurance Claim Raise Your Rates?

12/29/2018 (Permalink)

Flooded home in Johnson City, TN

It's common knowledge that when a person gets into a car accident, his or her car insurance rates go up. When a person is diagnosed with an illness or utilizes his or her health coverage a lot, his or her health insurance rates go up. So, it would make sense that if you were to file a homeowners' insurance claim, your homeowners' insurance rates would go up, right? Unfortunately, the logic behind your thinking is sound. That said, there are some ways in which you can minimize your risk of rate hikes and keep your premiums relatively low.

Items That Often Result in Rate Hikes

First and foremost, it's important to understand what causes insurers to raise rates in the first place. Surprisingly, events such as a home flood or burglary often don't lead to extensive rate hikes. This is because your insurance company likely already included the cost of the risks in your policy, and also because the two examples are unforeseeable events. That said, your insurer may punish you if it receives an insurance claim for any one of the following:

  • Frozen pipes
  • Burse pipes
  • Mold remediation
  • Secondary water damage

This is because each of the above items is preventable. If your insurance company doesn't decide to drop your coverage, you can almost count on an increase in coverage rates.

How To Avoid Rate Hikes

If you're like most homeowners in Johnson City, TN , you will only file a claim in the event of a large loss. That said, because you're not likely to file a claim for a minor event, it makes zero financial sense to have a low deductible. If you plan on paying for the first $500 to $1,000 out of pocket, set aside that money in an interest-bearing account and, if needed, use it to repair your home. In the meantime, raise your deducible to match that amount. This will keep you from using your insurance needlessly and therefore, risking a rate hike.

Unfortunately, you cannot always avoid filing an insurance claim, and unfortunately, you can almost always count on a rate hike if you do. If absolutely necessary, you may be able to convince your local water remediation team to negotiate with your insurer for better rates on your behalf.

Pet Fire Safety 101: Tips for Your Furry Friends

12/29/2018 (Permalink)

Remember to include your pets in your fire escape plan

Our pets are like family. Yet while we’d never forget to plan for how to evacuate our human family members in the event of a fire, many Austin Springs, TN, pet owners forget to make a similar plan for their four-legged family during a fire emergency. Fortunately, keeping pets safe during a fire can be as simple as planning ahead.

Getting Started

It can be hard to know where to start when forming a plan for how to protect your pet in a fire emergency. Ask yourself:

  • How you will locate your pet in a fire
  • Who will transport your pet during a fire
  • Where your pet will stay until your home is safe

Answering these pet safety questions in advance can save time and even lives.

Figure out hiding places

Does your cat like to hang out in the laundry room? Knowing where these are can save precious time if a fire breaks out. Note your pet’s hideaways and include them in your family’s fire plan or.

Be prepared for transport

Carrying a frightened animal can result in injury, in addition to being excessively stressful for the animal. Think ahead - place a leash and carrier near your home’s main exits to ensure pets can be quickly picked up and moved out.

Designate a safe space

The chaos of an emergency can pose new threats to your pet. Designate an area to place your pet during the fire - a car, for example, or an area of the yard. Next, think about where you can house your pet should you have to leave your home for days or weeks.

Your pets are cherished pals. Make sure that they are a part of your fire emergency preparation to ensure they’re here for years to come. Use these pet preparation tips to formulate a pet emergency plan and ensure they’ll be safe when disaster strikes.

Winter Storms: Preparing Your Business for Snow, Ice and More

12/29/2018 (Permalink)

Winter storms can cause frozen pipes issues in your Gladstone, TN commercial building

Preparing Your Business for Snow

Every winter season usually has at least one winter storm that wreaks havoc on the population. Businesses are generally the worst affected because consumers stay home and limit their exposure to the elements. However, beyond business interruption, a storm can also cause significant damage, from frozen and burst pipes to electrical issues. What is a business to do? As a property owner, before this winter season, you should focus on four core areas: preparation, safety, inventory and contacts.

1. Preparation

While storm damage typically consists of broken windows, roof damage and flooding, winter weather adds the threat of freezing pipes to the mix. To prepare your building for the impending season, you can check for drafts, cracks and sealant issues. Make sure that weather stripping is in excellent condition, and ensure that your heating and ventilation system is working correctly, pushing heat to all areas of the building.

2. Safety

When it comes to a winter storm, slip and fall injuries are serious risks. Make sure that you have a plan for maintaining safe walkways and parking lots throughout the season. You can hire a plow service or ask your employees to shovel and salt the premises, ensuring both customer and employee safety.

3. Inventory

The amount of snowfall and fluctuating temperatures can lead to outside flooding as well as burst pipes. The weight of heavy snows, especially when cycling through the process of melting and refreezing, can lead to significant strain on a roofline. Therefore, you should document your inventory, both on paper and by photograph, to prove assets to your insurer in case a claim is necessary after roof collapse or flooding.

4. Contacts

While it is essential to keep all employees in the loop about preparation and potential disaster cleanup efforts, you should compile a list of important operational staff. Additionally, you may want to keep the number of a disaster restoration specialist in the Gladstone, TN, area on hand in case of an emergency.

A winter storm can prove problematic for a business. For this reason, it is vital to prepare and focus on the four key areas above.

How To Prevent Mold With Timely Mitigation

11/26/2018 (Permalink)

Cleaning up after a water loss in a Gladstone,TN building

Water Damage can Become Mold Damage

Having water damage in your commercial property in Gladstone, TN, is bad enough, but if left unchecked, that damage can become a breeding ground for mold. The only way to prevent that from happening is to fix the problem as soon as possible. Water restoration experts help by drying, cleaning and replacing materials that are affected by leaks and high humidity.

1. Dry

The first thing that technicians do to prevent mold growth is to dry out the affected areas. Mold can start to gather in as little as 24 hours from the time the moisture level gets too high. All excess water is siphoned off, and then surfaces must be dried. Technicians use specialized equipment to expedite this process so that mold doesn't have a chance to take hold.

2. Clean

When you have water damage, the area it covers will probably need to be disinfected after it is dry. Even if the leak comes from a pipe, it is likely to pick up contaminants as it soaks through the floor, insulation or ceiling, turning it into Category 2 water. Specialists can test the surfaces for traces of bacteria and other microbes to ensure that the space is left clean.

3. Replace

Ideally, technicians can get to the affected area in time to ensure not only mold prevention but also structure maintenance. Occasionally, however, the damage is too extensive to salvage the flooring, walls or ceiling saturated by the water. When that happens, the portion that had to be removed must be replaced. Then, the tile, paint or other aesthetic elements must be blended so that it matches the surrounding surfaces.

Fixing water damage quickly helps get your building back in order, but it also helps to prevent secondary damage such as mold growth. By calling for professional repair as soon as you notice the problem, you can protect your building from further problems.

3 Tips for Dealing With Partial Loss

11/23/2018 (Permalink)

Fire loss in Austin Springs,TN

How to Determine the Extent of Fire Loss or Smoke Damage

The term “partial loss” is used to describe property damage. Partial losses may require fire restoration or replacement. Total losses call for rebuilding. Here are three tips for determining the extent of fire loss or smoke damage when filing a commercial property insurance claim.

1. Document Damage

Whether you think that a commercial structure may be a partial or total loss, it is important to document all of the damage as soon as possible after a fire. Do not attempt to mitigate the situation before gathering photographic or video evidence of the full extent of the damage.

2. Specify Partial or Total Loss

The term “partial loss” is used to describe a structure that has not suffered a total fire loss. A total loss requires a complete rebuild, whereas a partial loss can benefit from mitigation and restoration. Building materials or contents that can be restored from fire or smoke damage may also be referred to as partial losses. An insurance adjuster will make the ultimate decisions regarding a commercial property claim.

3. Restore or Replace

Commercial insurance should cover the costs of restoring a partial loss or rebuilding a total loss. In either case, it is important to determine whether the policy will provide you with the replacement cost or actual cash value of contents and materials. The replacement cost is the full cost of an item at today's dollar value. The actual cash value factors in depreciation and other factors and may not be sufficient to replace the loss.

These tips should help you understand the difference between a partial and total fire loss. Property owners should allow adjusters and fire restoration specialists to determine the accurate categorization for the purposes of filing an insurance claim. No matter how extensive a partial loss may be, you can depend on a fire damage mitigation service located in Austin Springs,TN.

Top 4 Causes of Sewer Backups

11/18/2018 (Permalink)

Clogged pipe in an Austin Springs,TN home

Common Causes Of Sewage Backup

Most residents of Austin Springs, TN, probably take the community’s sewer system for granted. However, it’s a critical component of the municipal infrastructure that can malfunction and cause significant problems for homeowners, such as a flooded basement. Understanding four common causes of sewage backups can help you minimize your risk and possibly spare you a messy cleanup.

1. Tree Root Infiltration

Tree roots can infiltrate pipes and cause a backing up of sewage into your home. To help reduce the likelihood of this dilemma, you should identify the location of sewer lines before planting any trees and shrubs. Keeping vegetation a safe distance from pipes may prevent root infiltration and the need for a line cleaning.

2. A System Overwhelmed by Storm Water

In many communities, storm water channels and sewage lines converge. If a significant storm dumps an excessive amount of rain, the system may become overwhelmed, causing a backing up of waste water. If your home is not equipped with a back-flow valve or other control device, the situation may cause a flooded basement.

3. Clogged Pipes

Clogged pipes are another serious issue that can result in a sewage backup. Items such as paper towels, feminine napkins, diapers and wipes should never be flushed down the toilet. Placing these products into the trash helps minimize the risk of potentially devastating clogs.

4. Damaged Pipes

Like many other components of a community’s infrastructure, sewer lines can deteriorate over time. Symptoms of a potential problem include consistently slow drains and a lingering sewage gas odor. If you have concerns about your home’s plumbing, you should promptly contact a licensed plumber who can properly evaluate your system, as well as diagnose and address any existing issues.

Sewage backing up that results in a flooded basement is an experience all homeowners hope to avoid. Although every home is potentially susceptible to this extremely messy dilemma, understanding common causes can help you take proactive measures to minimize risks and possibly avoid extensive cleanup and restoration endeavors.

Banning Cigarette Odors From Your Home

10/22/2018 (Permalink)

Smoke odors from cigarettes can linger for decades in Gladstone,TN, homes

Whether you smoke cigarettes or think it is a bad habit, you probably don’t enjoy the smell of stale cigarette smoke. Unfortunately, though, smoke odors from cigarettes and cigars can linger for decades in Gladstone, TN, homes. You don’t have to put up with the smell of old cigarettes. By contracting with a restoration specialist for home deodorization, you can leave your home smelling fresh and clean.

A Holistic Cleanup Process

As you probably know, smoke from cigarettes has a funny way of getting virtually everywhere inside your home. When smoke contaminates walls, ceilings, furniture and other belongings, you need a holistic approach to removing it. Restoration professionals typically do the following to remove smoke odors:

  • Open windows and doors to allow fresh air into your home
  • Remove and replace all heating, air conditioning and other filters
  • Scrub walls with ammonia and glycol
  • Use a sealant to lock-in smoke odors on the walls and ceilings of your home
  • Paint walls and ceilings with a fresh coat of latex paint
  • Professionally clean all furniture, fixtures and personal belongings

Cigarette and cigar smoke smell so badly because of the gases and toxic substances they release. When odors are extreme, restoration technicians often use ozone-generating machines for home deodorization. Ozone neutralize the foul odors caused by cigarette smoke. Professionals simply plug in the machine, set a timer and create ozone. Note, though, since ozone can be harmful to people, you must vacate your home when the ozone machine is creating the gas. Technicians repeat the process until all lingering odors are gone.

You don’t have to live with the unpleasant smell of old cigarettes. While removing ingrained odors is not necessarily simple for amateurs, professional restoration technicians deal with home deodorization all the time. With the right cleaning process and some assistance from ozone, your Gladstone, TN, home can likely smell as if no one has ever puffed on a cigarette there.

What To Expect After Commercial Storm Damage

10/16/2018 (Permalink)

Cleaning up water damage in a Cherokee,TN building

Natural disasters can strike at any time in Big Cherokee, TN, with flooding being the most common. For business owners, first know how keep safe after a flood. Second, know the steps for remediating water damage at your property. From tear out of wet materials to other aspects of storm restoration, read below for what to do in the aftermath.

After a Storm: Staying Safe

Before considering the damage to your property, make sure that you are safe. Consider the following tips after flooding recedes:

  • Wait for local authorities to announce the presence of non-hazardous conditions before you return to check on your property.
  • Before entering the building, shut off the main power supply to avoid electrical shock. If you are unable to do so, wait until professionals arrive to assess the damage.
  • Do not touch or ingest flood water. Storm waters are considered “black water” and are contaminated with bacteria, microorganisms and viruses.

After a Storm: Restoring Your Commercial Property

Start the storm restoration process as soon as possible to avoid secondary damage, such as mold, from occurring. Water restoration specialists typically arrive to assess the damage within hours of your call. Restoration involves some or all of the following steps depending on the amount of damage:

  • Excess water and debris are extracted using professional grade vacuums and pumps.
  • Since storm water is contaminated, tear out of wet materials is often necessary. This includes porous items such as drywall and carpet padding.
  • The structure and contents are thoroughly dried. Remaining moisture is removed with industrial dryers and dehumidifiers.
  • Impacted areas are cleaned and sanitized. Air filtration devices are used to remove airborne bacteria and viruses.
  • Building structures and inventory are repaired and restored, as necessary.

After a storm in Big Cherokee, TN, consider your own safety first. Once it is advisable to return to your commercial property, contact your insurance agent and a water restoration professional. Specialists assess the water damage and determine the course, from tear out of wet materials to restoration, which can return your business to pre-flood condition.

Understanding Water Categorization

9/18/2018 (Permalink)

Flood water presents a serious risk to people, and when it reaches category three, black water, it should be avoided.

As a property owner in the Johnson City, TN, you may have to deal with several water issues. While a toilet overflow is a simple issue to deal with, in this area you’ll probably have to deal with problems involving flood water. Flooding can cause not only significant property damage, but it also poses a potential health risk as well, and being a property owner in this area you should become familiar with the different levels of water classification.

1. Sanitary Water

Category one water is considered sanitary water. This water is the safest water to drink, cook with, and bathe with. Sanitary water is also commonly referred to as clear water, which is a reference to its appearance and an indicator that it is clean, meaning that it has not been contaminated by other sources.

2. Gray Water

Gray Water, category two, is not sanitary and can pose a risk of illness if you come into contact or consume this water. Typically, this water occurs in the event of appliance or toilet overflow, which means that it is contaminated by chemicals and sewage.

3. Black Water

Black water, category three, is the most dangerous of all waters and is likely the result of flood water. This water is formed by a mixture of rising rivers and overflowing sewers. With the high level of contaminants in this water, it is also toxic to humans and animals, causing illness and potential fatality if ingested. If you’re building is submerged in black water, it is best to avoid it and allow professionals to do the final cleanup process.

Flood water presents a serious risk to people, and when it reaches category three, black water, it should be avoided. As a business owner, you should be aware of the various levels of water categorization to ensure both your safety and the safety of your tenants. For more information, visit http://www.SERVPROwashingtoncountytn.com/.

How to Take Care of Your Pump

9/14/2018 (Permalink)

A basement can shield you from a storm by giving you an enclosed space away from large windows.

A basement can shield you from a storm by giving you an enclosed space away from large windows. The basement in your home in Johnson City, TN, needs protection from the storm itself, though. A working sump pump helps remove water from your basement when it floods, which can lower the cost of water damage repair services. To keep your pump working so it can extract water from your home, you must commit to regular pump maintenance. Here are some tips for taking care of your pump.

1. Clean the intake screen regularly. About once every quarter, your intake screen needs to be cleaned. Remove any gunk or debris so that it doesn't get clogged.

2. Clear debris out of pipe and pit. If the pump has had to extract water from the basement, it may have gravel or other debris in the pit near the floater or in the discharge pipe. By clearing these areas, you ensure that floodwater has an open passage to the area where you want it distributed.

3. Test your sump pump monthly. Testing is merely a matter of creating the situation the pump is designed to combat. Fill a bucket with water and pour it into the basin to see if the float mechanism activates the pump like it should.

4. Confirm that the unit has power. The cord to the power supply should be checked periodically for defects and replaced if anything looks suspicious. Make sure the pump is plugged in.

5. Maintain backup power supply. It is a good idea to have a backup power supply for your pump. If it is backed up by a battery, make sure you replace the battery at least every two years, even if you haven't had to use it.

Your basement may be prone to flooding, but a sump pump can help move some of the water our and give you peace of mind. Take care of your pump, and it will take care of your home. For more information, visit http://www.SERVPROwashingtoncountytn.com/.

4 Reasons to Hold Off on Mold Testing Kits

9/9/2018 (Permalink)

Choosing the best option for mold testing is essential for planning treatment.

Mold testing is a vital part of figuring out where mold is so you can act to remove it from your Johnson City, TN, home. You may consider buying a mold kit, but those have a number of flaws that make them unreliable. Here are four reasons why DIY mold tests are inferior compared to the alternatives.

1. They Don’t Give Much Information

A mold sample only tells you that there is mold at your home. It doesn’t inform you of the species or location. You may also be oblivious to any potential water problems feeding the mold.

While it can be used to verify that there is a fungus in your home, you need more information to know if it could cause property damage and is worth removing.

2. They Are Scientifically Questionable

These mold testing kits are Petri dishes that give a place for a mold sample to grow. There is no comparison control sample to compare what’s in the air versus where you sampled.

Additionally, any that offer a service to send them off for evaluation involves sending them through the mail. Depending on shipping, the kit’s receipt could take days. This potentially taints the sample due to heat or package mishandling.

3. They Are Not Effective for Every Infestation

Dead or airborne mold spores will not show up in a test with a mold kit. Different species may settle more easily on the testing dish, so the tests tend to have dominant growths. With the other types overshadowed, you could miss finding a specific mold infestation.

4. They Don’t Compare to Professionals

An environmental hygienist has the commercial tools and methodology necessary to find all mold and identify problematic locations. Mold is almost unavoidable in your home, but only certain infestations need treatment. An expert mold damage restoration company can act on these findings to remove the mold growth and its cause.

Choosing the best option for mold testing is essential for planning treatment. By understanding these reasons against DIY mold products, you can make the right choice to protect your home. For more information, visit http://www.SERVPROwashingtoncountytn.com/.

Which Contents Can Be Cleaned After a Flood?

8/20/2018 (Permalink)

After a flood in Johnson City, TN business and commercial property owners may be curious about which contents can be cleaned and which will need to be discarded and replaced. Nonporous materials tend to be able to withstand the process of content cleaning, but exposure to black water may irreparably damage porous materials.

Can Porous Materials Be Cleaned?

Several types of porous materials call for special cleaning methods or may not be able to be cleaned:

• Carpets and carpet pads
• Rugs
• Mattresses
• Upholstered furniture

Porous materials absorb contaminated floodwater and may be difficult or impossible to clean. Leaving these contents intact may increase the likelihood of microbial exposure or mold growth and lead to undesirable odors.

Content Cleaning Methods

Some porous materials can be cleaned using the following methods:

• Abrasive cleaning involves agitating the surfaces of contents
• Dry cleaning is an effective method of pretreating contents or cleaning delicate materials
• Foam cleaning may be suitable for upholstery to avoid shrinkage
• Immersion cleaning involves dipping items into a cleaning solution
• Spray and wipe cleaning is suitable for items that cannot withstand wet cleaning
• Wet cleaning can help to remove heavier residues

It is a good idea to consult with content restoration experts as soon as possible after flooding occurs. There could be some cases in which these experts may be able to salvage a rug or remove the upholstery and stuffing from furniture and reupholster the item. Other items, such as mattresses, may not stand up to any of these methods and should be replaced.

How To Hire Cleaning Experts

A commercial restoration firm in Johnson City, TN can provide content cleaning services and help owners ensure that the structures of their properties are safe following a flood. Restoration experts may be able to limit the extent of secondary damage caused by black water and make it possible for more contents to be restored. Visit http://www.SERVPROwashingtoncountytn.com for more information on storm damage. 

Three Steps To Minimize Damage Due to Leaks in Your Home

8/15/2018 (Permalink)

One of the most common sources of home damage in Johnson City, TN is a slow leak that doesn't get the attention it deserves. Did you know that a faucet leak under the kitchen sink can lead to hundreds of gallons of wasted water in a single day? The estimated costs of even average leaks can total a couple hundred dollars a year per leak. If you've found a leak under your kitchen sink, act fast to minimize the damage of flooding.

Act Fast to Prevent Serious Damages

• Shut off the water at the shutoff valve. There may be a valve located under the kitchen sink. If you have a basement, the home's main shutoff valve is probably there. Otherwise, check in the crawlspace or near your water heater.
• Call the insurance company. If you have leaks, flooding, or standing water in the home, there's a potential for significant damages. The insurance company may cover the costs of hiring professionals to complete repairs or to take steps to ensure that long-lasting water damage doesn't cause further trouble.
• Call restoration professionals. If you catch the leak quickly enough, you may be able to handle any necessary kitchen repair on your own. However, if the leak has been happening for several days or weeks, you'll want the expert attention of flooding remediation professionals. These experts have the tools and training to locate leaks, recognize the signs of further damage, and completely dry building materials, so your home and family aren't exposed to further damages.

Protect Your Home and Family

Your home may be one of your most significant investments and even minor leaks can pose a serious risk to the well-being of the building. Learn to recognize the signs of hidden leaks and keep the phone number of your plumber or water restoration professional on hand. When you do notice signs of trouble, use these three simple steps to avoid further, expensive damages. Visit http://www.SERVPROwashingtoncountytn.com for more information on water damage

Who to Hire After a Business Fire

8/15/2018 (Permalink)

After your building has been affected by fire, there will be a lot of fire and smoke damage, as well as water damage from the firefighters' work. At this point, you'll have many decisions to make. Naturally, you'll want to turn to some experts whose advice is relevant to your situation.

• Your insurance company should be one of the first calls you make. The company will probably send a professional, such as an insurance adjuster, to assess damages and provide you with coverage information.
• Contact a fire damage restoration company. The sooner these professionals can begin correcting the damage to your business, the better off you'll be.
• You'll naturally want to check in with employees, vendors, and customers to let them know what your plans are during the reconstruction period.

Sometimes, business owners consider hiring multiple agencies to handle their cleaning and restoration work. For example, they may plan to hire a water or fire mitigation company to contain the fire damage and then hire a restoration company to complete repairs. Should you hire two sets of professionals?

Mitigation vs. Restoration

As you decide how to proceed, you should understand that mitigation companies focus on preventing further losses. They may board up windows, take steps to control mold, and work on removing any remaining water. However, they don't repair damaged property and they don't treat lasting effects, such as mold.

Restoration companies may or may not be able to handle mitigation. Their focus would then turn to necessary repairs and rebuilding. They'll replace structures that have been damaged beyond saving and put an end to mold growth and smoke damages.

Which Is Best for You?

Ask your insurance adjuster whether you have coverage for both services; some do. However, many in Johnson City, TN don't. Also, you may find that choosing a company that can handle both types of work resulting from fire damage is a more efficient way to restore your building and get back to business. Visit http://www.SERVPROwashingtoncountytn.com for more information on fire damage. 

Adding Storm Shutters to a Home

7/20/2018 (Permalink)

Storm shutters can protect you and the interior of your home from flying glass and debris in the midst of a storm.

When nature is at its most wrathful in Johnson City, TN, high winds are often responsible for property damage. Installing window protection can be a prudent investment to protect your home and its contents. Learning about the window types available is the first step toward making an appropriate purchase for your needs.

Know Your Options

Shutters designed to be a temporary application when gales are predicted are the least expensive and least aesthetically-pleasing option. Permanent ones can be costly but add design interest and practical functions. Shutter styles include:

• Temporary: These are made of steel, aluminum, or polycarbonate and are held in place by channels bolted onto the house above and below windows. Channels are removable, and the cost is usually less than $20 per window.
• Accordion: These are permanent, manually operated, and stored in boxes alongside windows when they are not in use. Made of polycarbonate or metal, they usually cost between $15 and $25 per square foot.
• Rolling: These are also permanent and have the added benefit of offering insulation and increased privacy as well as protection from high winds. Made of polycarbonate or high-quality steel, they can be manually or automatically activated. Prices range from $20-$30 per square foot.
• Bahama: These offer shade and privacy as well as storm protection. They range from $15 to $20 per square foot.
• Colonial style: These are both permanent and decorative. Depending on window size, the shutters can be tri-fold or bi-fold. They are bolted into place when needed and range in price from $200 to $500 per window, depending on size and material.

Storm shutters can protect you and the interior of your home from flying glass and debris in the midst of a storm. However, in the event that high winds damage your home, professionals can help with interior and exterior damage and cleanup once the storm has passed. For more information, visit http://www.SERVPROwashingtoncountytn.com/.

3 Tips for Reducing the Risk of Space Heater Fires

7/18/2018 (Permalink)

Knowing how to use a space heater safely is important to protect your family from the threat of a burned space heater or a devastating fire.

Using space heaters can be a convenient way to keep certain areas of your Johnson City, TN, home cozy, especially those that do not receive enough heat from the furnace or are located on an outer ground floor. While these units can be handy, they might also increase the risk of a fire and a burned space heater. Keeping a few safety tips in mind can help you reduce the possibility of space heater fires and ensure your family’s well-being.

1. Give the Unit Space

One of the most common causes of space heater fires is putting heaters in an area where they do not have enough room for proper heat flow. This can cause the unit to overheat and start a fire. Putting a heater in an enclosed space can also cause objects around it to catch fire, such as bedding, clothing and other fabrics. The risk is usually highest in the bedroom, where blankets and stuffed toys can fall off the bed and onto the heater and spark a blaze. A fire and smoke cleanup service can advise you about the best placement for your space heater.

2. Ground the Plug at a Wall Outlet

Most space heaters are designed to operate from one electrical socket. As such, plugging them into an extension cord or a multi-socket power strip may cause them to overheat. This may start at the plug itself, which can melt it or the cord. Overheating at the power source may also cause a power surge, which can result in a burned space heater or a fire.

3. Set Your Heater on a Stable Surface

When you first buy a space heater, it is important that you read all instructions and set your unit on a stable surface instead of a table or other object. If the surface is unstable, the unit can be knocked over and come into contact with flammable objects.

Space heaters can make your Johnson City, TN, home comfortable. However, knowing how to use them safely is important to protect your family from the threat of a burned space heater or a devastating fire. For more information, visit http://www.SERVPROwashingtoncountytn.com/.

Fighting Mold in the Lunchroom Fridge

7/12/2018 (Permalink)

Once you remove the fridge mold, it should be safe to return new food to the unit.

Company lunchrooms often have a fridge full of containers of unknown casseroles, vegetables, and desserts. These same refrigerators are often receptacles for leftover lunches of Chinese food, overlooked yogurt cartons, and curdled cream for coffee. The problem with forgotten food in the communal icebox is that fridge mold can develop. Sadly, with fungus growing inside the fridge, a yeasty, mold smell can also develop and spread into the breakroom. The following steps can help you remove the mold once it appears in the lunchroom refrigerator.

1. Empty the fridge. Toss all the containers, bags, and boxes of food into the garbage because they are probably contaminated with mold spores. If there is more than one fridge in the office, transfer frozen and perishable food items until cleanup is complete.

2. Make or purchase a mold remover. If you are making the cleaning solution, try mixing two cups of warm water and one cup of white vinegar. Mix ingredients in a spray bottle. Warning: Do not use bleach because it is too abrasive on the inside walls of the refrigerator.

3. Scrub inside the icebox and remove the fridge mold. After donning a safety mask, spray the inside walls and shelves of the refrigerator. Spray any mold colonies liberally. Remove the mold and cleaning spray with a wet cloth or sponge. If mold is severe, contact a mold removal team in Johnson City, TN, to eliminate the fungus.

4. Reapply the cleaning solution to the inside of the fridge. Although it may appear the mold is gone, spores can easily hide in plain sight. By cleaning all surfaces a second time, you can be sure to remove the spores and the mold smell as you continue disinfecting the fridge.

Once you remove the fridge mold, it should be safe to return new food to the unit. However, to make sure the mold doesn’t return, check for food that needs to be discarded on a weekly basis. By rotating the food inside the refrigerator, you can make sure your lunchroom is mold free. For more information, visit http://www.SERVPROwashingtoncountytn.com/.

OMG, There Is Water in the Light Fixture!

6/20/2018 (Permalink)

Once the area has been restored back to normal, you can put in that new fixture (the one without water in the light) you really wanted to begin with.

The little water drops seem so gentle as they land on your shoulder, but these deceiving little guys have just dropped some big news on you. As you look up, you finally see what they were trying to tell you... there is water in the light fixture. Now you are in a heightened state of concern. Scratch that, you are in a full panic. You need to know what to do right now, so here is a quick look at important steps to take to protect your safety, prevent further damage, and restore your home in Johnson City, NC.

• Turn off the electricity at the power supply panel. Don't touch the light switch and don't touch any area in contact with water until you have shut the power off at your home's power supply panel.
• Turn off the water supply. Identify the source of the water and shut it off. If you are having difficulty finding the leak, you can always turn off the main water supply that comes into your home until the professionals come.

Now you have eliminated the immediate danger of electrical shock and have stopped the leak. The water in the light is still there, but you have a little more time to assess the damage for clean-up and repair.

Obviously, you have to replace a light fixture, but as you are looking up, you notice a sagging section from the ceiling. It's now clear that you have ceiling damage, too. Water damage requires special cleaning methods depending on the type of water that caused the damage: was it clean water from a pipe, "gray" water from a shower drain or washing machine, or "black" water from the toilet or a regional flood? Each type of water requires a different level of cleaning and restoration, but specialists can help do this in a comprehensive and safe way for your family.

Once the area has been restored back to normal, you can put in that new fixture (the one without water in the light) you really wanted to begin with.
For more information, visit http://www.SERVPROwashingtoncountytn.com/.

Removing Odors After Water Damage

6/12/2018 (Permalink)

There is no need to live with the offensive odor of mildew and mold growth.

Water damage to your building in Johnson City, TN, can be caused by leaky pipes, torrential rains, or floodwaters. The damage may also be limited to one room or to an entire floor as the water seeps into walls or stands 18 inches deep. No matter how much water damages the structure, the problem the receding water leaves behind usually still includes mold growth and its horrible odor.

Offensive Odor

The offensive smell that lingers after the flood is probably due to one or more of the following situations:

Mold colonies
• Mildew growth
• Bacteria development

The problem usually needs to be addressed to eliminate the smell.

Injured Items

Although cleaning one room with moldy items by tossing them out may eliminate the smell and possible contamination in the general area, it may not be enough to contain mold and its odor. Mold remediation experts suggest throwing out anything that shows any sign of mildew or mold growth, especially those objects that have been standing in flood water for longer than 24 hours. Additionally, items effected by sewage loss should be discarded.

Dangerous Dampness

Mold thrives in dark, damp places. Behind wet walls, under moist flooring, and below soggy floorboards can be perfect breeding grounds for thriving mold colonies. To remove the mold and its offensive odor the water problems such as trickles, tiny leaks, and damp spots need to be removed in the affected area.

Constant Cleaning

As the mold is washed from damaged surfaces, the chance of spores dispersing to other areas is often great. That is why there can be constant cleaning to remove offensive odors after water damage. The key is generally disinfecting, deodorizing, and air flow on a regular basis. Dehumidifiers can also be used if air flow is a problem because of weather conditions.

Successful Elimination

There is no need to live with the offensive odor of mildew and mold growth. Removing wet items, drying out damp areas, and cleaning contaminated surfaces can help eliminate the smell. With regular inspections of previously infected areas, the problem can often be kept under control. For more information, visit http://www.SERVPROwashingtoncountytn.com/.

Water Damage: The Hidden Side of Fire Restoration

5/21/2018 (Permalink)

Smoke cleanup may be your main focus when your business in Johnson City, TN, catches fire, but water cleanup is an inevitable part of the process.

Water Damage: The Hidden Side of Fire Restoration

When your business in Johnson City, TN, is ravaged by fire, smoke and fire cleanup are not the only aspects of the restoration process you must undergo. The immense amount of water needed to put out the fire must also be extracted. Restoration service professionals can perform water cleanup. Knowing what to expect from this process can help make it go more smoothly.

Identifying Immediate Needs

After a fire, chances are that most of the items in the affected space have been damaged by smoke, fire or water and thus need to be cleaned. Start by securing what you need to keep your company in business while smoke cleanup is in progress:

• Basic office supplies
• Essential equipment needed to run the business
• Temporary space

Even if items in your business are not affected by the fire, they may have water damage and may need to be cleaned or discarded. Keep track of the items you have to purchase to stay operational.

Identifying Salvageable Items

It’s important to call restoration professionals with a specialization in water cleanup because the water used to put out the fire may have been contaminated, thus it is unsafe for you and your employees. The technicians can help you by identifying what can be saved and making sure that it is cleaned properly before you use it again.

Identifying Items That Must Be Replaced

Some items may be too damaged to salvage. Once the fire department tells you that it is safe to enter your business again, make a list of all the items you need to replace. This list can help your insurance adjuster determine how big of a payment your policy allows.

Smoke cleanup may be your main focus when your business in Johnson City, TN, catches fire, but water cleanup is an inevitable part of the process after the fire has been put out. Therefore, it’s a good idea to hire restoration specialists who are certified to provide both services. For more information, visit http://www.SERVPROwashingtoncountytn.com/

Does Mold Go Away On Its Own?

5/14/2018 (Permalink)

If you are concerned about black mold or other mold growth, schedule a test with a service that provides mold cleanup in Johnson City, TN.

Mold requires a combination of organic material and moisture in order to grow. Once mold develops, it remains present even after the source of excess moisture is addressed and humidity levels drop. Whether you are dealing with black mold or another type of mold, addressing a moisture problem is only the first step. You should also arrange for mold cleanup to ensure that the problem does not return.

Here are several facts that you should keep in mind regarding mold and moisture.

• Mold remains active as long as relative humidity levels are 60 percent or higher. If you want to stop the growth of mold and render it inactive, you should maintain humidity levels at 50 percent or lower. Mold will not continue to grow without moisture, but it also does not disappear.

• If mold is still present when moisture levels rise, colonies will start growing again. Mold requires moisture to sustain the growth phase. If you already have any kind of mold in your residence, including black mold, moisture will stimulate this growth.

• Mold spores are resistant to desiccation, or drying out. Dry spores may spread even more easily than mold in other stages of the growth cycle. Even inactive mold growth will occasionally emit spores. These spores generally do not become airborne unless disturbed.

• Mold toxins are not alive, and they are stable. Mycotoxins can be present anywhere that mold is present. These toxins are not alive and are not affected by the presence or absence of moisture sources. Once they develop, these toxins remain present until removed.

If you are concerned about black mold or other mold growth, schedule a test with a service that provides mold cleanup in Johnson City, TN. In addition to resolving the moisture problem that is causing mold to develop, you should also eliminate the presence of mold so that it does not intensify or spread. For more information, visit http://www.SERVPROwashingtoncountytn.com/.

Fire and Water: Reclaiming Your Home From the Elements

5/7/2018 (Permalink)

The fire damage left after the flames are overcome may be your primary concern, but it is not the only issue that must be resolved.

If your home catches fire, there will likely be quite a few problems that need to be addressed. Fire damage is only one of the issues with which you have to contend when your home catches fire. A common side effect of a house fire is excess water and its damaging aftermath.

Extraction and Disinfection

When a fire breaks out in your home in Johnson City, TN, it damages everything it comes into contact with. In addition to the destruction it leaves in its wake, it puts out a substantial amount of heat, which can lead to a myriad of problems:

• Busted pipes
• Melted supply lines
• Cracked toilets
• Broken water tank

Even if by some miracle none of these problems occur, a lot of water comes out of the fire hose used to put out those flames. It’s almost a guarantee, therefore, that any home with fire damage also has significant water damage. Before fire restoration specialists can deal with the soot and smoke, they have to clean up the excess water.

Cleaning and Purifying

After the water has been removed, the technicians can tackle the soot. Every surface in every room where there was fire is probably going to be covered in soot, so every surface has to be cleaned. The techniques the professionals use remove the soot while protecting the surface from any further damage. When all the soot is gone, the smoke cleaning begins. Industrial air scrubbers are used to purify the air, removing not only the smell of the smoke but the particles that cause it. Foggers may also be used to sanitize smoke-infused rooms.

The fire damage left after the flames are overcome may be your primary concern, but it is not the only issue that must be resolved. Expert technicians in Johnson City, TN, who specialize in fire and water damage can offer a comprehensive restoration service. For more information, visit http://www.SERVPROwashingtoncountytn.com/

Avoid Mold Damage by Preventing Ice Dams

4/23/2018 (Permalink)

When spring arrives in Johnson City, TN, and temperatures rise, snow can begin to thaw. But as the melting snow freezes each night, a ridge of ice can form on the edge of the gutters or eaves of the roof. The result is what many call an ice dam. The dam is a thick ridge of frozen water along the edge of the building’s roof that catches the melting snow and prevents it from draining off the structure. As the water backs up and refreezes, the weight can tear off shingles, damage gutters, and push water into attic or ceiling areas. That is why most building owners cringe when they see a long row of icicles cascading from their building’s eaves. It is typically a sure sign of ice damming.

Preventing Ice Dams

One of the most effective ways to stop an ice dam is by making sure the roof is cold. Although the dams are often a fact of life in areas with heavy snow, ice dams can be eliminated or reduced by taking the following steps:

• Top off attic insulation so it is 12 to 14 inches in depth.
• Close attic bypasses and control heat loss into the attic.
• Add attic soffit and roof vents to provide proper attic ventilation.

Also, by insuring continuous airflow within the attic, the chances the area will fill with residual heat are much less than without the airflow.

Avoiding Water Damage

When the frozen water dam forces liquid into the attic, walls, or roofing of a building, it can lead to mold and mildew growth. Mold remediation experts suggest drying out any wet or damp structural areas as soon as they are discovered because mold can begin to grow in as little as 24 hours. Since wet areas often hide extensive mold colonies, black mold can quickly grow inside the walls or within the ceilings.

If an ice dam appears on the roof of your building, take immediate action to protect the structure from water damage. A few preventative steps can go a long way in avoiding widespread seepage and costly mold cleanup.

Protecting a Damaged Roof Before Repairs

4/13/2018 (Permalink)

Powerful storms often cause multiple cases of roof damage in Johnson City, TN. Because so many homeowners in your area may be affected by the same issue, it can be hard to get a storm damage repair team to your home in a timely manner. If you have to wait a bit to start the real repairs on your roof, you may want to take some steps to protect your home. Protection can help do the following:

• Decrease chances of flooding
• Stop more materials from getting ripped off
• Stop material tears from getting bigger

Now that you know protecting a damaged roof is important, you may want to learn what you can do to guard your system from further damage.


Your roof repair team can use boards to temporarily fix certain aspects of a roofing system. For example, if the wind damage caused a tree branch to fall onto a roof, you may want to use a combination of boards to secure the damaged tree to ensure more branches do not fall onto your house.


Making your home watertight is an important part of roof repairs. However, roof damage often opens your house up to water damage even if there is the smallest of sprinkles. You can use a tarp to cover any holes or missing shingles on your system. If necessary, you may want to use a couple of boards to help keep the tarps securely in their place.


Your insurance coverage may help you make repairs to your house. Before you start doing anything too big, you may want to call your provider to learn more about your policy. You may need to take photos, call an adjuster or work with a repair team familiar with the insurance claims process.

Roof damage can be a major concern for you. This disrepair can leave the rest of your home vulnerable. If you cannot get a permanent repair started right away, you may want to protect the damaged system from further harm. For more information, visit http://www.SERVPROwashingtoncountytn.com

Fire Loss and Restoration in Johnson City, TN

3/31/2018 (Permalink)

If you are a home or business owner and you are not quite sure about what you can do to potentially recover some types of damages that have just occurred within your home or business, please contact one of the representatives of SERVPRO in Washington County as they will be more than happy to provide you with the assistance that you need for full restoration.

Fire cleanup can be quite a challenge for anybody, even the professionals.

Fire damage is a form of disaster that occurs unexpectedly, thus, requiring individuals to ensure that the act as fast as possible so that they will be able to recuperate from the damages that have occurred. Water damage from fire is not something that will necessarily ever need to cause too much, or uncontrollable amounts of damage as long as they are tended to as fast as possible by a professional that as attained positive reviews, feedback, and ratings as SERVPRO has.

Smoke damage soot damage are forms of unwanted damage that can make the premises of any property look and feel as unpleasant as could be. When fire loss affects your life in as negative as a way as possible, it is recommended for you to take action to proceed with restoration efforts. Washington County has some well trained professionals who are able to provide their services at very low costs and can tend to you property very quickly. Fire cleanup is not something that anyone ever expects to have to resort to in order to rehabilitate their properties, but due to fire damage being an unexpected form of accident, smoke damage soot damage will need to be treated accordingly. Contacting the right group of people to treat your property when it has undergone damage will be recommended so that they do a good job as is necessary. If you happen to make the mistake of contacting a group of professionals who are not going to be serving your needs of proper home restoration in accordance to its needs of full recovery of not only its conditions (which you should strive to achieve optimal performance within it), but also its value.

Water damage from fire can occur from pipes bursting, leaking, or cracking. These are instances of fire loss that can cover a property's flooring, whether it be composed of carpeting or tiles. Either type of flooring material can be damaged and even destroyed beyond capabilities of being repaired if the water damage from fire is extremely heavy. A SERVPRO specialist may be able to prevent absolute loss of value of certain assets from occurring as long as they are contacted immediately. At the time of you making the contact, you can set up an appointment, one of which is recommended to be made as soon as possible so that the professionals can potentially save any items that may be at risk of being permanently damaged. If you need assistance in rehabilitating your business or home, please contact fire cleanup technicians today and they will be happy to assist you with your needs. Visit http://www.SERVPROwashingtoncountytn.com for more information on fire damage and cleanup services.

Water Damage Could Cause an Electrical Fire — Here’s How You Can Prevent It

3/26/2018 (Permalink)

If your home has a roof leak, a leaky pipe in the ceiling or leaking windows, you may discover water coming from strange places, including light fixtures. This type of water damage is extremely dangerous, as water in a light can lead to circuits popping, harmful sparks or even electrical fires. If you notice ceiling damage or water surrounding a light fixture, you need to act immediately. Some things you should do prior to contacting your Johnson City, TN water damage cleanup team include:

• Turn off the electricity
• Diagnose the issue
• If the problem stems from a leaking pipe, shut off your water supply line
• Contact an electrician

Safety First

The very first thing you want to do if you discover water damage near an electrical source is to turn off your home’s electricity entirely. You can do this by throwing the “main” switch on your home’s breaker box or panel. Once you’ve hit the switch, get a no-contact electrical tester and hold it near a few outlets in your home. If it doesn’t beep or flash green, you’ve successfully shut off your home’s power.

Diagnose the Issue (and Have It Fixed)

Once you’ve shut off all power to your home, it’s time to investigate. You need to know if the water in the light stems from a leaky pipe, a poorly installed window or a hole in the roof. Without finding and fixing the problem, you risk having the same issues next time it rains or snows.

Contact an Electrician

Once you’ve diagnosed and fixed the issue, call an electrician to remove the bad wiring and replace it with new, safe wiring. While you may be able to repair the leak on your own, you should never attempt to do electrical work by yourself.

Discovering water in a light can be frightening, as everyone knows that wet electrical appliances are bad news. However, if you are careful and follow the advice above, you can eliminate the issue and restore your home to a safe condition once more.
Visit http://www.SERVPROwashingtoncountytn.com for more information on water damage. 

Top 3 Reasons You Need an Environmental Hygienist to Check for Mold

3/26/2018 (Permalink)

You do not always need to have mold testing done before starting the mold cleaning process in Johnson City, TN. If you can see the mold growth, chances are you are going to need to bring in a mold remediation team to help you deal with the problem. However, if you only smell the mold, you may need help figuring out if there really is a mold problem. Some homeowners may try to use home testing kits, but working with an environmental hygienist can be more beneficial for several reasons.

1. Locating Mold: If you smell mold but can't see it, you need someone to help you find out where the problem is. A home testing kit might be able to help you figure out there is mold in your home, but it can't show you where the problem is located. Without knowing where the fungus is, mold damage can spread into the nooks and crannies of your home.

2. Distinguishing Between Normal and Abnormal Amounts of Mold: Mold exists in the air of your home, and indeed in the air of every home. It naturally occurs in the environment. You don't need to start a mold cleaning process for the spores naturally in the air of your home. An environmental hygienist can help you determine if there are problematic amounts of mold in your home or simply the expected, average levels.

3. Possessing Special Training: A certified hygienist has the training needed to handle samples, read results and design testing methods. Without this special training, samples can get contaminated and lose their reliability. An environmental hygienist may be the only professional specifically certified to check for mold in your home.

These professionals can also help you determine that a mold cleaning was successful. After the cleaning is done, they can perform another test to make sure that the mold levels in your home are back to normal, granting you greater peace of mind. Visit http://www.SERVPROwashingtoncountytn.com for more information on mold. 

3 Tips for Getting Rid of Odor After a Flood

3/21/2018 (Permalink)

As you can see in this picture, this facility suffered a heavy water loss that caused flooding to a large portion of the interior.

Flood water in a commercial building can lead to a lot of bad smells. Mold might start to grow, the sewage system could get backed up or the stagnant water could simply start to give off its own aroma. Lingering mold growth is a common cause of bad smells. Depending on the source of your bad odor in Johnson City, TN getting rid of the scent can be a long process. Going about the odor removal the right way may help you better eliminate the bad smells and keep them from returning.

1. Find the cause. Finding the source of the smell, whether it's inside of your building or outside, can help you get to the root of the problem. Sewage loss, for example, needs to be taken care of differently than smells caused by mold growth. Without knowing where the smells are originating from, you may not be able to truly understand the odor.

2. Disinfect the area. Clean the source of the smell. Disinfecting the area where the odor is coming from helps remove the aroma without leaving any traces behind. If this step is skipped, you may notice the scent comes back after a short time.

3. Deodorize. Finally, if you really want to get rid of a bad smell caused by flooding, you need to be sure to deodorize your building. Saving this step for last ensures you're not simply covering up the bad smell, but actually getting rid of it.

It's not always easy to find the source of a bad smell. If you really want to get rid of the unpleasant aroma associated with mold growth or other flood damages, you should turn to experts in deodorization. They will have a better idea of what to look for after a flood. It may be tempting to try to take care of the problem yourself, but simply spraying a deodorizer will only mask your problems. Visit http://www.SERVPROwashingtoncountytn.com for more information on commercial storm damage. 

Deodorizing Your Commercial Building

2/21/2018 (Permalink)

Odor removal is just as important as nice fragrances. Trying to cover up bad smells like burned popcorn sometimes just makes the overall air quality worse. The goal of scent removal should be to neutralize the offensive odor. Bad odors can cause you to lose business.

Odor Control

Cleaning services go a long way in building deodorization. Unwanted scents associated with mold and mildew are allowed to linger and grow if proper cleaning is not part of a regular routine. When germs and bacteria are given the opportunity to grow, the result is a smelly facility.

Other ways to control odor include making sure the garbage is always taken out and avoiding burned popcorn smells and other food odors in the staff break room. If you have a facility that allows smoking, it might be wise to do a smoke cleanup occasionally.

Odor Control in Commercial Office Buildings

There are some basic principles to effectively removing odors.

• Odor control products
• Eliminating the odor at its source
• Frequent cleaning
• Maintenance of cleaning equipment

Large commercial spaces may require special odor control treatment. If you are dealing with an odor problem that you cannot seem to get a handle on, deodorization companies in Gray, Tennessee, specialize in removing offensive smells for good.

Break rooms, bathrooms and trash cans are major culprits. Burned popcorn has a distinct odor that lingers. Break rooms tend to have other smelly food odors that stick around in the bottom of trash cans and inside microwaves and refrigerators. If bathrooms aren’t cleaned regularly, they are a breeding ground for germs and bacteria. Cleaning is one of the best ways to keep your facility smelling fresh and clean.

If you are dealing with bad smells in your building, don’t just try covering them up. You need to take measures to discover the source and eliminate it. Maintain your cleaning equipment so it doesn’t add to the problem.

For more information visit us at http://www.SERVPROwashingtoncountytn.com.

Disaster Prepardeness in Johnson City, TN

2/19/2018 (Permalink)

You probably don't think sit around thinking about how devastating a fire or flood could be, but a few minutes of preparation can save you and your family's lives and protect your property.

Disaster preparation takes just a little time, but it can save your life. At a minimum, you should know: - where to find information on emergency situations, - where to go for help, - how to evacuate. You should also have on hand an emergency supply kit to meet basic needs for at least three days.

Information Sources Disaster preparation begins before an event threatens. Johnson City TN experienced significant flood events in 2008, 2012 and 2013, according to The Johnson City Press and City-Data.com. These floods damaged area businesses and homes. Some were flash flood events which gave residents little time to evacuate. You can stay on top of potential flood events by using a NOAA weather radio to monitor the forecast. It automatically alerts you with a warning signal and the issued watch or warning.

For more information entailing disaster restoration services and prevention, please visit www.SERVPROwashingtoncountytn.com

Emergency Communication in Johnson City, TN

2/19/2018 (Permalink)

Check the Johnson City Emergency Management Agency website for up-to-date information on hazardous events in the area. Emergency management officials update the website with information on emergency shelters, evacuation routes, and the event as it unfolds.

While you're able, follow the event on the television news or radio broadcasts within Washington County TN. Social media, although popular, may not be the top priority for emergency management officials. It does provide a good source of personal experiences and may provide up to date information on road conditions and closures.

Help When It's Needed

Among the things you need to do quickly when faced with a fire or flood are find a shelter, locate disaster aid, and communicate with loved ones. The American Red Cross provides these services 24 hours a day, accessible via their Get Help web page.

For more information entailing disaster restoration services and prevention, please visit www.SERVPROwashingtoncountytn.com

Should I contact my Insurance Agent after a storm?

2/19/2018 (Permalink)

Contact your insurance agent immediately. They'll need to visit your property to look at the water damage or fire damage. Documenting damage is a must for processing your claim. Although you can't avoid all water damage or fire loss, you can speed along the process by which you can begin repairs and replacement of lost items. Your agent can help you locate contractors to address water damage and fire damage. If your flood or fire loss is total, their timely claim processing will speed your finding a new home.

Your home or business needs to find help after a storm has caused either water loss or electrical fire damage. There is no time to wait and calling your insurance agent will get you on the right track.

For more information entailing disaster restoration services and prevention, please visit www.SERVPROwashingtoncountytn.com

Evacuation in Johnson City, TN

2/19/2018 (Permalink)

Evacuation Procedurs 

The Johnson City, TN EMA website provides standard evacuation routes to use in case of emergencies, such as flood. Practice using the evacuation routes from your home and your work. If you have school-aged children, practice the evacuation route from their school to a safe place, for instance, the recommended areas of higher ground in a flood event. Do this even if your children normally ride the school bus. In emergency situations, the school may suspend bus services. Know the safest routes between your home and work, and your children's school. Also, develop an emergency contact plan with a contact who lives outside of Washington County TN that each family member will call when they begin their evacuation and when they reach safety. This lets all family members know the others are safe even if they become separated.

For more information entailing disaster restoration services and prevention, please visit www.SERVPROwashingtoncountytn.com

Emergency Kit Preparation

2/19/2018 (Permalink)

Emergency Kit Items

The American Red Cross and the Federal Emergency Management Agency advocate each household equipping itself with a basic emergency supply kit. Include the following in your kit:

  • one gallon of water per person per day for a minimum of three days.
  • a three-day supply of non-perishable (canned or dried) food, at a minimum.
  • a hand cranked or battery-powered NOAA weather radio with tone alert.
  • a flashlight,
  • extra batteries for both,
  • a first aid kit,
  • a whistle,
  • a dust mask,
  • plastic sheeting and duct tape to shelter-in-place,
  • baby wipes, garbage bags and plastic ties for personal sanitation,
  • a wrench or pliers to turn off utilities,
  • a manual can opener for food,
  • maps of Johnson City TN and Washington County TN,
  • a cell phone with chargers,
  • an inverter or solar charger.

For more information entailing disaster restoration services and prevention, please visit www.SERVPROwashingtoncountytn.com

How to Begin Mitigation and Restoration

2/19/2018 (Permalink)

Getting Back to Normal After Water Damage

The mitigation of water damage is the first crucial step toward to getting life back on track after a flood or pipe break. Victims will definitely want to call a water cleanup company, restoration company, and their insurance companies immediately if they experience flood damage or other kinds of water damage in their buildings or business.

These companies can give out important instructions on how to begin the mitigation process, drying process, water cleanup process, and other advice that victims may need. Some insurance companies may want pictures of the flooded building or business and can instruct their customers on how to begin the damage documentation process.

Water cleanup companies and restoration companies will be able to give some safety instructions to follow over the phone, but will most likely have to survey any water of flood damage in person before taking any steps toward damage mitigation or beginning the recovery process. Victims should be sure to get to a safe location and avoid unnecessary risks like attempting to retrieve damaged possessions from their buildings or business. Restoration is not as impossible as it may seem as long as the proper steps are taken.

Visit http://www.SERVPROwashingtoncountytn.com for more information on water damage.

Water Removal and Extraction

2/19/2018 (Permalink)

The next step toward water damage restoration is extracting all of the water from the damaged structure.

The source of the flooded building or water in business settings will have to be determined. This can be an obvious external source, such as a storm or natural flood, or it can be from a pipe break, or a supply line break. If the cause of flooding is a pipe break or supply line break, professional water removal companies may be able to provide emergency services on the spot.

Unlike with a pipe break or supply line break, an external factor like a flood or storm may mean waiting longer for assistance from a professional company. Water removal companies will use equipment like moisture detectors, hygrometers, infrared cameras, submersible and gas-powered pumps and truck-mounted or portable extraction units perform efficient water removal and to will pump and water out of the flooded building or business.

Visit http://www.SERVPROwashingtoncountytn.com for more information on commercial water damage.

The Commercial Drying Process

2/19/2018 (Permalink)

Drying and Dehumidification

After the water in building or water in business areas is extracted, the drying process must begin. Water in business settings may mean high amounts of financial loss for business owners. Water in a building can mean sentimental loss and impact victims on a very personal level. A good water restoration company will try to minimize these losses for their clients by using multiple highly-efficient drying techniques. Companies will likely use specialized equipment to manipulate temperature and relative humidity to remove the remaining moisture.

Sanitizing and Restoration

After water is removed and the damaged structure is dry, a water restoration company will begin the sanitation process and prepare for flood damage repair. The restoration company may use natural or chemical sanitization methods. A building or business must be cleared of mold and mildew before rebuilding can begin.

Visit http://www.SERVPROwashingtoncountytn.com for more information on commercial water damage.

Certified Fire Restoration Company

2/19/2018 (Permalink)

Hire a Certified Fire Restoration Company

Depending on the magnitude of a commercial fire damage, the degree of work required may be extensive. You want a fire damage restoration firm that serves a broad category of needs. If the fire causes structural destruction, the technicians should have the means to fix it. Hiring a company that only handles fire cleanup but doesn’t do renovation is wasteful because you will need to pay for other experts to finish up. Note that a cleaning service is not the same as a restoration business. Double check the kind of work that a restoration company does. Can you get smoke smell removal? Do they board up when fixing up the property?

Fire in home or fire in business comes with its share of risks. The acidic nature of soot damage presents a significant threat, especially to delicate items. There is also the smoke smell to worry about when cleaning up. Fire damage restoration professionals must have the required safety certification to restore a home or business after a fire without putting anyone at more risk. Be sure that the fire cleanup company you hire will adhere to standards and make your property habitable again after smoke damage. Ask for documentation of insurance and licensing from a residential or commercial fire damage company.

Visit http://www.SERVPROwashingtoncountytn.com for more information on fire damage.

Fire Restoration Tips

2/19/2018 (Permalink)

Avoid Phone Estimates

Regardless of your desperation to get a restoration company fast, never settle for one that gives you an estimate of the fire damage cleanup over the phone. Although there is a basic protocol for the fire damage restoration process, every scene has its specific requirements. Without looking at the level of soot damage and smoke damage first, restoration experts can’t tell you how much work the place needs. They can’t see how extensive the board up will be or how much renovation will be necessary. For a fire in home or fire in business, ensure that the restoration company visits the scene before giving a quote.

Proper Experience

The experience that a fire cleanup company has in residential and commercial fire damage matters a great deal. Fire in home or business usually means dealing with your insurer half the time, which only adds to your stress. An insurer can start giving you the run around after fire damage about how much they can pay. Fire cleanup professionals should have the skills to coordinate with insurers during the fire damage restoration process. They can justify the necessity of certain procedures like when doing smoke smell removal or board up. A commercial fire damage firm that has been offering professional services for several years will know how to avoid frequent obstacles when cleaning up after a fire in business.

Proper Training

Whether you are hiring a restoration company for a fire in home or a fire in business, ensure that the technicians have the necessary training. The reason you are paying for experts to fix the soot damage and smoke damage in your residential or business property is to get the best results. To achieve this, fire damage professionals must be up to date on the latest and safest methods to remove smoke smell, best materials for board up, and suitable products for soot damage.

Visit http://www.SERVPROwashingtoncountytn.com for more information on fire damage.

Use a Certified Mold Remediation Company

2/19/2018 (Permalink)

Certified Mold Remediation for Johnson City, TN

Make sure you call in a professional mold cleanup crew who is trained in proper mold removal. They can ensure all mold is removed, help you identify why it was growing in the first place and ensure you do not end up with the same problem in the future.

Mold can become quite damaging. Not only will it damage your home in Johnson City, TN but it also can cause serious safety issues for you and your family. The only way to protect your home and your family is to get rid of the mold once and for all. By stopping the spread of spores, removing moisture sources and getting mold removal professionals in to tackle the problem, you should be able to kiss your troubles with mold goodbye. Visit http://www.SERVPROwashingtoncountytn.com for more information on mold.

Get to the Root of the Problem To Get Rid of Mold

2/12/2018 (Permalink)

When mold is discovered in a business in Austin Springs, Tennessee, the company owners will likely want to do everything in their power to get rid of the fungal culprit. For many people, the first and most important step in any type of fungus cleanup is the application of bleach. However, what the layman might not realize is that the use of this solution is not enough to truly enforce the removal of mold. If you want to have a successful mold cleanup, you need to turn to a commercial mold remedial professional who knows how to get to the heart of the problem.

1. Stop the Spread

One of the biggest concerns with mold is how easily it spreads. Once the spores are in the air, it's much harder to stop. That's why experts search for the source of contamination when they start a fungus cleanup. Cleaning up from the source out can help make the remediation a more permanent process.

2. Manage the Moisture

Moisture is one of the biggest components of fungal issues. Even if a mold source is cleaned up properly, it can come back if the moisture is not contained. In order to keep a fungus away, you may need to do the following:

• Identify the reason for the dampness.
• Find the source of the excess water.
• Control the amount of moisture in the air.

Putting an end to excess water buildup can stop future recontamination from taking place in your business.

3. Remove the Roots

Simply getting rid of the surface signs of mold with bleach or another cleaner does not actually kill the growth. Instead, professionals have to remove the mildew physically from the entire structure. That's why remediation may include removing sections of drywall.

Returning a mold-filled business back to its former glory takes more than a little bleach. Fungus cleanup has to get to the source of the problem if you really want to end mold growth.

For more information on growth of mold visit us at http://www.SERVPROwashingtoncountytn.com.

First Aid for Toilets

1/3/2018 (Permalink)

The last thing you want to explain to your business's stakeholders in Johnson City, TN is where an intolerable smell is coming from. That's why proper sewer cleanup is a must, whether it's from something as quotidian as a flooded toilet or a colossal wastewater geyser caused by municipal sewer backup. Just remember these simple principles:

• Assess the situation
• Secure the area
• Take action

A Level Head

Every sewage issue needs a careful analysis, even if performing one is unsavory. Determine which of the following three classes best describes your spill:
1. Major hazard: unknown water sources, sewage backup and toilet overflow
2. Potential hazard: clean toilet overflow, soapy water and water with chemicals
3. Low risk: broken water pipes, clean water spills or malfunctioning fixtures

Complete Protection

After you know what you're dealing with, it's time to think about how to protect yourself and your stakeholders during the sewer cleanup process. These are steps that you should probably feel comfortable with doing yourself, such as marking the perimeter of the affected area with warning signage. However, try not to do anything that feels unsafe. Water cleanup professionals near you should be able to assist or advise in more extreme situations.

Time To Act

After you have identified the problem and everything is cordoned appropriately, then it's time to take cleanup measures. Of course, this process differs depending on what type of water problem you have. It's important to remember that, although cleaning up all the water is a good first step, it's rarely the end of your moisture removal.

Situations requiring sewer cleanup in Johnson City, TN are potential losses for your company. The best way to mitigate those losses is usually to take immediate and appropriate action. Remember to identify the problem, secure the affected area and have all necessary cleanup measures performed. Once the immediate problems are out of the way, you can then focus on any communications or secondary cleaning that needs to be performed.
Visit http://www.SERVPROwashingtoncountytn.com  for more information on commercial water damage.

Residential Recovery: How To React to a Sewage Backup

1/3/2018 (Permalink)

Most people don’t give sewage much thought, but that all changes the moment it ends up on the floors of their homes. The problem could stem from a flooded toilet or even result from a full-blown sewer backup, but in any case, immediate action is necessary. Contaminated water is a risk to property in Johnson City, TN and although there are steps you can take to mitigate damage, it’s often best to leave sewer cleanup to a professional restoration team. Here’s what you should know if you run into this type of home catastrophe.

The Do's and Don’ts

Walking into a room and finding a shallow pool of dirty water is enough to give anyone pause, but it’s crucial to take swift action to keep everyone safe. Before you call for reinforcements, consider these first steps:

• Do remove people and pets from affected areas and keep the areas clear of traffic.
• Do open windows to vent out fumes and circulate fresh air.
• Do outfit yourself with protective garments if possible, including rubber gloves and boots as well as eye and face protection.

It’s also beneficial to avoid these knee-jerk reactions when sewer cleanup becomes necessary:

• Don’t remain in the home or use appliances if the water has reached wall outlets or other electrical sources, as this is a major fire risk.
• Don’t utilize harsh chemical-based solutions to eliminate clogs, before or after flooding occurs.
• Don’t use running water in your home or attempt to flush toilets, which can make problems worse.

Make the Right Call

Unless you’re extremely confident in your capabilities, it’s smart to consult professionals when sewer cleanup is required. A sewer backup or badly flooded toilet introduces harmful microbes to the environment and can cause illness and lasting property damage if the right sanitization methods are not employed. If you’re a homeowner in Johnson City, TN keep a qualified recovery team among your contacts for assured peace of mind. Visit http://www.SERVPROwashingtoncountytn.com for more information on water damage.

3 Ways To Find Insurance Coverage for Mold

12/18/2017 (Permalink)

3 Ways To Find Insurance Coverage for Mold

A mold infestation can devastate a home and result in costly restoration. Many people in Johnson City, TN don't think their home can have a mold problem. In fact, any residence is susceptible to contamination. A lot of minor epidemics go unnoticed until the fungus growth is severe enough to cause significant damage. One way to protect your property from mold is to get insurance that covers remediation service. Although mold is not often included in general homeowner’s insurance, there are ways to find ample coverage for your residence.

1. Talk to Your Insurance Adjuster

If you already have home insurance, you might be able to add mold coverage. Call your insurance company to inquire if it offers this benefit. Adding it to an existing plan might be more cost-effective than purchasing separate coverage.

Since most fungus growth is a result of water damage, you might consider mold add-ons to existing flood or storm coverage. The high-moisture environments resulting from an aquatic disaster are fertile breeding grounds for mold and bacteria. Although most insurance companies don't cover mold damage in its entirety, there are some that offer mold caps that cover a set amount of dollars or specific services, such as testing or cleanup.

2. Talk to a Restoration Expert

Home restoration professionals have repaired countless homes with mold infestations. They might be able to recommend a good insurance plan for your home. Give your local company in Johnson City, TN a call to schedule an appointment with a friendly representative. Apart from insurance tips, representatives can also conduct an examination of your home to determine if it's in danger of mold.

3. Search Online

Of course, the internet is full of information on how you can find mold insurance. A quick online search can reveal several options. Take the time to explore all of them to ensure you're getting the best deal.

Finding good insurance coverage for fungus growth is easier than you think. With these three tips in mind, you can get peace of mind and financial security.
Visit http://www.SERVPROwashingtoncountytn.com for more information on mold.

Mold Damage Tips

12/18/2017 (Permalink)

Mold Damage Tips

If your home in Johnson City, TN develops a mold issues, it is important to get the situation under control before it spreads. You also must be conscious of the effect of mold on your home, such as that from black mold. Leaving the problem unattended is not the answer. Here are some things you do as soon as you notice issues with mold in your home.

Stop Spores From Spreading

Your first move should be to stop the spores from spreading. They spread throughout the air. Make sure you turn off your HVAC system. Try to isolate the area where the black mold is growing. You can shut doors or hang up a barrier if needed. Doing this helps to contain the spores and prevent them from traveling all over your home.

Stop Water Source

You also need to stop the moisture. Figure out where it is coming from. If it is a water pipe, then turn off the water. If it is a leak, the try to put up a temporary barrier to stop it from getting into your home. The moisture problem is what helps the mold grow. If it is still present, your black mold issues will just continue to get worse.

Visit http://www.SERVPROwashingtoncountytn.com for more information on mold.

Water in the Basement? You Need a Pump

12/18/2017 (Permalink)

Water in the Basement? You Need a Pump

The rains have gone, but now you’ve got two feet of water in your commercial property’s basement. That’s okay; there’s a pump for that. More specifically, there are two main kinds of equipment that are usually appropriate for this mess: sump pumps and trash pumps.

Sump Pumps

A sump pump will generally come in one of two configurations:
Pedestal Pump
Submersible Pump

A pedestal pump has the motor on top, where it is more easily serviced, if somewhat more conspicuous. A submersible pump has the motor sealed inside. Submersible pumps can often handle a more variant load without clogging, but tend to have a shorter lifespan. Either type of pump can help rid you of flood water and will remove water quickly enough to reduce water damage.

Trash Pumps

Trash pumps are portable pumps that are specifically designed to pump large amounts of water. They’re capable of moving water that contains debris like mud and sludge, making them perfect for cellars that might work as outdoor storage only. Trash pumps are often more inexpensive than built-in sump pumps, and being portable gives them an advantage. However, a trash pump would be hard pressed to remove two feet of water from a reasonably sized basement in a hurry.

Make Sure You Have the Right Equipment

The proper equipment goes a long way. If you find that you’re in a bind insofar as getting rid of the standing water in your basement, a qualified professional in Johnson City, TN can do the job for you with no fuss. If you’ve got a serious volume of water in a large area, a truck mounted pump might be required. Water extractors like these are the best bet for that kind of water removal, as they pull a large volume quickly.

The amount of water damage you have will be proportionate to the speed with which the water is removed, so you may find that it’s worthwhile to call in a contractor who has the equipment you need, rather than relying on doing it yourself. Visit http://www.SERVPROwashingtoncountytn.com for more information on water damage.

How to Handle Water Damage and Begin the Process of Restoration

9/25/2017 (Permalink)

How to Handle Water Damage and Begin the Process of Restoration

Unwanted water in a business settings can cause major damage. Flood water in the building is not only upsetting but can lead to emotional stress. Water in business settings may damage the structure and electronics that are crucial to the daily function of a company. Some common causes of water damage include flood damage, external factors causing a supply line break, stress or corrosion causing a pipe break, and hurricane or storm damage.

A flooded business is nothing to mess around with, as there may be dangers many people are unaware of. Issues like structural damage or live wires should be handled by professional water cleanup companies. Knowing how to handle the cleanup of water in a building can make the restoration process seem less daunting to flood victims and put them back in control.

Visit http://www.SERVPROwashingtoncountytn.com for more information on water damage.

Here’s what to Do In Case Of Commercial Fire Damage

9/25/2017 (Permalink)

Here’s what to Do In Case Of Commercial Fire Damage

In your lifetime, you must have heard about, seen, or experienced a fire tragedy. Fire is usually accidental, apart from a few instances of arson, but once it hits a building, the outcome is enormous grief. When a fire hits a business premise, among the first persons you see are local firefighters. A firefighter responds quickly to the scene and he/she arrives with colleagues in a fire truck that contains the necessary equipment such as a fire hose to carry out the fire suppression.

Commercial fire damage can pull your business steps behind, and in order to avoid that, you need to call fire restoration experts as soon as possible. Commercial fire damage mostly results from electrical fires and with it; comes soot damage and smoke damage. The firefighters in their fire suppression efforts also cause water damage. The water comes from the fire hose, a long flexible tube that is part of the fire truck. The fire hose utilizes high pressure pumping to put out the fire.

As a result, the ordinary tools commonly used for janitorial services cannot handle a commercial fire damage. You need to call a fire restoration company to mitigate the fire damage. A professional fire restoration company has qualified and experienced personnel with the right equipment to handle any commercial fire damage incidence. These experts should be called not long after a fire suppression has been carried out to avoid further damage to your business premises.

Fire damage resulting from electrical fire can be very hectic to deal with especially if it is a utility room fire. Therefore, it is imperative for the fire restoration process to be handled appropriately. The firefighters are also adequately trained to carry out fire suppression processes in any setting regardless of whether it is a utility room fire or an electrical fire. The firefighters use fire trucks fitted with the appropriate equipment to put out any fire in a commercial property.

Apart from fire damage, the restoration company you call also has the capacity to trace the hidden damages such as smoke damage and soot damage. Failure to handle smoke and soot damage can shift the damages from primary to secondary. Once the smoke damages have reached a secondary level, they may result to the closure of your business.

The fire restoration experts advice those who own commercial properties to install a fire sprinkler system in their buildings. The fire sprinkler system can be quite effective especially if it’s a utility room fire. Just like a fire hose, the fire sprinkler system releases water under pressure to put off the fire within a room in the building. Therefore, the fire sprinkler system could save you from huge losses especially when a utility room fire strikes because most of the things stored in a utility room are of value to your business.

Fire damage incidences are caused by a number of factors, the most common being electrical fires. Regardless of the cause, the restoration company experts follow the same process to rid your premises off fire, soot, and smoke damage. This process entails six steps, and they are as follows.
• Emergency Contact: The first step involves you calling the professional experts to remedy the damages.
• Assessing the damages: The skilled experts inspect your commercial property to determine the extent of fire, smoke, and soot damage
• Boarding up and roof tarp service: When fire strikes your commercial property, the roof, walls, and windows are damaged. The professionals put in tarpaulin to prevent more damage.
• Removing and drying the water: In their fire suppression efforts, firefighters leave water from the fire truck that could cause further damage if not removed.
• Removal of smoke and soot: Fire tragedies leave behind soot and smoke damage and it is vital to remove the smoke and soot from all the surfaces.
• Deodorization. Visit http://www.SERVPROwashingtoncountytn.com for more information on fire damage.

3 Reasons to Hire a Professional For Water Damage Restoration

8/31/2017 (Permalink)

3 Reasons to Hire a Professional For Water Damage Restoration

No homeowner wants to find themselves ankle-deep in water as the result of a flooded home. Whether you’ve got a pipe break, supply line break or just a big leak in your basement, it’s best to call upon the services of a professional when this happens. The process of restoration, mitigation and overall water cleanup and drying is easily handled by professionals. Many homeowners believe that wiping up the mess, whether it’s water in home or water in business, and then opening some windows and turning on some fans to help dry it out is enough, but the truth is, proper water damage restoration involves much more than that. Read on to find out three reasons why hiring a professional for water damage restoration is a smart choice for you, your family and your home.

Proper Equipment
Professional water damage restoration, mitigation and water cleanup specialists have industrial-sized and industrial-grade equipment to thoroughly fix flood damage and water in home or water in business. These tools are necessary for the quick removal and extraction of standing water and excess water soaked in carpets or furniture so that the drying process can begin. Time is an important factor when it comes to a flooded home and water cleanup. A professional’s equipment will ensure these processes happen quickly and effectively so that no time is wasted addressing flood damage.

Hiring a professional water damage restoration company ensures your valuable possessions are protected. You’re more likely to salvage them and their condition if you act quickly. This is another reason why hiring a professional is so important - they extract water efficiently and employ fast drying times with their high-performance equipment.

A Professional water damage restoration company employs knowledgeable, highly trained individuals who are experts in their field. They can spot the small stuff that may turn into more expensive, bigger problems later. Not all sources of flood damage or water damage are apparent and obvious, so a good water restoration company is important for spotting potential future problems, and they can offer advice on what you can do to prevent them from ever occurring, which will save you lots of money in the long run.

They’re also knowledgeable enough to explain to you the processes they will undergo for flood damage, restoration, mitigation and water cleanup, as well as drying, so that you can understand each step that’s completed to ensure there are no long-term issues from the flood damage, whether it was caused by weather, a pipe break or a supply line break in your neighborhood. They’ll logically explain the results you should expect to see from expert repairs to your flooded home.

Cover Every Inch
A professional restoration company for addressing water in home or water in business is going to cover every inch of your home where water has leaked or collected. Water always tries to find the path of least resistance and will flow where gravity takes it, meaning it can hide in unexpected places. A professional is going to know where to look and know how to prevent it for the future. They’ll ensure that every inch of water, whether it resulted from a supply line break or pipe break, is properly extracted from your home.

If you’re experiencing a supply line break, pipe break, flooded home, water in home or water in business, call upon the services of a professional water mitigation service and restoration company. They’ll help you restore your property, whether the water is in your basement, attic, or living area, back to normal so you can live your life in a home that’s dry and clean.
Visit http://www.SERVPROwashingtoncountytn.com for more information on water damage.

Recovery and Restoration After a Fire

8/31/2017 (Permalink)

Recovery and Restoration After a Fire

There are few things homeowners and business owners fear more than a fire in their home or a fire in their business. Commercial fire damage not only impacts the individual business directly, but also the local economy as that business’ operations flounder during the fire damage restoration. Conversely, fire damage from a fire in a home causes families to be left out on the street without shelter. It is extremely important therefore to undertake fire damage restoration quickly and effectively, which is why most leave the arduous chore to professional restoration companies. A restoration company will utilize efficient methodologies to accomplish the task in an expedient manner.

The first step a restoration company will take is to identify and assess the extent of the fire damage. Whether commercial fire damage or residential, fire cleanup cannot begin until the professionals know precisely what must be done. Ergo, inspectors will survey the soot damage, smoke damage, and even the smoke smell to determine if any special procedures must be used or if the building is even structurally recoverable.

When the restoration company knows what must be done, their next action is often to board up the facility. Fire damage is not resigned to the walls and ceilings, it has a particularly harsh effect on glass too. Therefore, between the heat, warping structure and fire crews doing all they can to access the flames many windows, doors and sometimes wall segments are destroyed. This exposes the interior of the structure to the outdoors, causing additional issues in fire cleanup. Therefore, professionals will often board up the exterior openings in order to prevent the elements from further complicating the matter.

Another reason to board up the exterior openings is to prevent additional water damage. When there is a fire in a home or fire in a business, fire crews utilize large amounts of water to put out blaze. This leaves a substantial amount of water damage to the structure as well. Crews cannot fully engage in fire damage restoration until the water is out of the way, so once a restoration company is done boarding up the exterior openings, they begin removing the standing water and moisture to facilitate the fire cleanup.

With the water out of the way, fire damage restoration effort moves on to removing soot damage, smoke damage, and smoke smell from the premises. Fire damage from soot and smoke is not only hazardous but also debilitating to home resale value if not properly handled. Commercial fire damage from soot and smoke can be just as damaging to business’ ability to attract clientele. For these reasons, fire cleanup procedures for soot damage, smoke damage, and smoke smell are often very thorough and can sometimes be one of the more meticulous steps in the process.

Once the smoke damage, soot damage, and smoke smell have been removed, the next step for restoration of residential and commercial fire damage is cleaning and repair. When a fire occurs in a home the homeowners cannot return until all of the debris is cleared out and all of the structural damage done to the building itself is repaired. There are cases where building repair is not possible, but most often such cases are identified in the early stages of restoration. A fire in a business is much the same, as most local governments will not allow businesses to reopen and draw in patrons until after the facility has been deemed structurally sound.

As soon as the building has been cleared of water damage, soot and smoke damage, cleaned then structurally repaired, it is then time to move on the restoration of the property to its pre-fire state. This step incorporates multiple tasks into one, is essentially an attempt to make the building appear as though the fire had never happened. If it is a fire in a home, everything from furnishings to carpet are likely to be replaced. If it is a fire in a business, equipment and safety features will also likely be replaced in addition to cosmetic factors. Once the restoration step is done, the building becomes habitable again and the project is finally complete, allowing families to return home and businesses to return to their operations.
Visit http://www.SERVPROwashingtoncountytn.com for more information on fire damage.

What Happens if I Have Water Damage and Suspect Mold?

8/31/2017 (Permalink)

What Happens if I Have Water Damage and Suspect Mold?

Mold damage is never a good sign. Mold in the home, commercial mold damage, and mold growth behind walls often indicates a larger problem. It usually means there is a problem with leaks or a flood. Both are dangerous, and both can cause problems in the long-term if they left untreated. Flood water should be cleaned up right away when it occurs. This is the only way to minimize or even prevent mold in the home or commercial mold damage from occurring, but it isn’t a guarantee it will work. Sometimes flood water isn’t properly cleaned up, and it does allow mold in the home and even commercial mold damage to grow.

The biggest issue with flood water cleanup is when people don’t call a restoration company for help. This means they might not get the home or business completely cleaned up and dried out, and mold growth behind the walls begins to appear. This is also common when there is a leaking pipe or ventilation issues in a home. Either way, this kind of water damage is the kind that causes mold in the home and commercial mold damage, and it’s not good.

Recognizing Mold Growth

Mold growth seems as if it would be easy to recognize at home or work, but it’s not always the case for many people. Sometimes mold in the home and commercial mold damage are ongoing and people have no idea because they don’t know what signs to look for.

- Dry rot
- Mildew
- Fungus
- Smelly odor
- Constant use of deodorization to remove musty smell

These are all things that might indicate mold damage has occurred in someone’s home or office. Dry rot, mildew, and other fungus all grow in relatively similar conditions. While some people go through life assuming dry rot is nothing more than a small issue, it’s really a glaring sign of potential mold damage. Dry rot is not the only signs of mold growth. Mold in the home and commercial mold damage are also evident when people find mildew and fungus.

Both mildew and fungus grow in the same conditions as mold, and they’re part of the same family. This could mean they are indicators that mold growth behind the walls is occurring if it’s not occurring where it’s visible. Mold growth behind walls doesn’t always occur with the presence of other fungus or mildew, however. Sometimes the only signs of mold growth behind walls is a smelly odor.

Most people try to cover up a smelly odor with deodorization, but the deodorization regularly fails. They use other forms of deodorization to rid the building of a smelly odor, but it doesn’t work. The smelly odor is only going away when a restoration company comes into the building with special equipment to tackle mold removal, to get rid of the smelly odor, and to properly use deodorization processes.

When to Call For Help

Anytime mold removal is needed it’s imperative people call a restoration company for their remediation and mitigation services. It doesn’t matter if the mold isn’t black mold, either. Some people feel they only call a restoration company for mitigation and remediation when they require help with black mold. However, there are many forms of black mold. Not all of them are the ones people should worry about, but not all black mold is easily identified without remediation and mitigation.

Mold removal is not something anyone should ever try on their own. People need to turn off the air to stop the spread of mold spores, they need to leave all mold alone so as not to disturb spores and send them into the air to find a new home, and they need to start removing any water damage immediately. This is all the home people need to provide when they find mold growth or mold damage. The rest of the mold removal process is up to a professional restoration company and their remediation and mitigation skills.
Visit http://www.SERVPROwashingtoncountytn.com for more information on mold.

Measures to Take After Water Damage

7/27/2017 (Permalink)

Measures to Take After Water Damage

Water in home can cause lots of damage. Not only can flood damage ruin valuables but the house itself. If you act quickly enough, you can reduce the flood damage to the home and even save some prized possessions. The success of any water damage restoration mainly depends on how long the water in business has been allowed to persist.
Never take water damage lightly. Even if there is just an inch of water in business or it is just damp, it creates the perfect breeding ground for mold. The result is that any water damage restoration will be quite expensive. The mold that results from water in business can ruin furniture, carpets, and all the flooring. It can also affect the indoor air quality, which can make it impossible to live in the building even after drying all the water. Besides calling the insurance company, here are some great tips for flood damage restoration.

1. Disconnect all the Electronics

If one finds water in business after a major flood, the first step should be to switch power off at the main switch. After that, proceed to switch off all electronics and move them to higher ground to prevent any permanent flood damage. If this is done just a few hours after the flooding, there is good chance that the restoration will be successful.

2. Move anything not Bolted to the Ground

Another mitigation measure one must take to prevent further water damage is to move everything else out of the water. If a person has furniture, carpets and other objects that can be moved, make an effort to move them to high ground. A person may be able to save their carpet if they get it disinfected and cleaned for instance. However, it is unlikely that one will save the under padding, which is what absorbs most of the water.

3. Remove the Water

After moving everything, one will need to get rid of water in home. It is an important mitigation measure in reducing damage to the structure. There are numerous ways to get rid of the water. If flooding has caused a power outage, a person will have to use manual means to get rid of it. Use mops and buckets to soak up water and pour it down the drain. As long as the sewer is not backed up, this mitigation measure will work just fine. It will also make the professional drying by experts later on quite easy.

4. Get Rid of Moisture in the Affected Area

Drying out the area affected by water in home is important after one gets rid of all the excess water in home. It is an important mitigation measure in preventing the growth of bacteria and mold. If the rain subsided, open the windows to allow for circulation of air. It is important that the drying process starts as soon as possible. If the drywall was affected, it will have to be cut away in areas that were touched by water.

5. Disinfect the House

After the water cleanup process, when everything has dried out, the house will need to be disinfected. The water cleanup process can only get rid of water but not bacteria and mold that could spread from burst sewer pipes. Apply enough disinfectant in all areas of the house that were contaminated during the water cleanup process. Even the clothes one wore during water cleanup need to be disinfected.

6. Dispose of Waste Responsibly

It can be quite tempting to throw everything out in a messy pile and send it to the dumpsite. Instead, one should take some time to organize that damaged goods into neat piles and take the recyclable items to a recycling center. It will help to alleviate the pressure on the local landfill. Dispose of adhesives, toxic liquids, and any damaged electronics in the right manner. It shows that one cares about the environment. Visit http://www.SERVPROwashingtoncountytn.com for more information on water damage.

Finding the Right Fire Damage Restoration Company

7/27/2017 (Permalink)

Fire damage can leave you reeling from considerable losses that may be hard to recoup depending on how long you wait to remedy the problem. After contacting first responders to handle a fire accident, the next call should be to a professional fire damage restoration service. The time you wait to have a restoration company to come and clear up the resulting destruction will dictate how bad the situation gets.

Smoke damage and soot damage will continue to devastate your property the longer it goes uncleared. The advanced equipment and techniques that restoration services utilize are a few reasons to call a fire cleanup crew. However, you must be certain that the people responsible for the restoration process are suitable. Even though you may not have enough time to do proper research, keep a few tips in mind.

  • Range of Service
  • Certifications
  • Experience
  • Training

Visit http://www.SERVPROwashingtoncountytn.com for more information on fire damage.

Handling a Water Loss and Cleanup in Johnson City, TN

2/23/2017 (Permalink)

Handling a Water Loss and Cleanup in Johnson City, TN

There are a vast array of reasons why a homeowner should take necessary steps towards maintaining their properties' values. A vast array of homeowners are unaware of just how significant the smallest adjustments to one's property can have on its overall value. Unfortunately, unexpected scenarios can occur that can dramatically affect the value of a home, oftentimes, for the worst.

If your home has recently undergone a natural disaster in which flood damage has occurred, please do not hesitate to contact one of the representatives who are available to assist with water cleanup in Johnson City, TN. The mitigation that arises from unexpected instances of water in home or water in business is so great that it can put quite a detriment on one's life. If your property has had water loss due to broken pipelines or drains, then water damage may have affected the conditions of the items that surround your property. Drying is required but the homeowner may not be aware of exactly what they can do to dry the property as much as possible in as quick of a time as possible. Restoration efforts will be necessary and one of the best ways to ensure that it occurs in the quickest time possible is by contacting a water damage professional of Johnson City, TN. They will be glad to assist you with your home's problems and make adjustments and/or repairs as necessary. Water loss is something that is never expected, however, can be quite detrimental to the quality of a home. If you have recently had flood damage, you may be needing to acquire one of the company's drying services. They possess some of today's most technologically advanced machinery and equipment along with the skills, training and certifications necessary to give your home what it needs in pertinence to the mitigation that has been caused from the unexpected instances of water in home or water in business.

Natural disaster should be something that is not necessarily looked at as being the end of all good things for a homeowner, however, it is something that will need to be tended to with repairs and restoring efforts in mind. If you need to acquire services of restoration, then water cleanup services may be one of the most optimal services that are available to you. In such cases, please do not hesitate to provide the representative who is on the phone with pertinent details to your very case and they will be more than happy to assist you with your particular situation. If you want to make improvements to your home and have not had it undergo any kind of drastic emergency situation as some of the circumstances that have been listed above, the company can assist you with conducting the necessary tasks for the overall betterment of your property as well. Please feel free to give them a call so that they can assist you with setting up a conveniently timed appointment, one that is most accommodating to your very needs and personal schedule. Visit http://www.SERVPROwashingtoncountytn.com for more information on water damage and restoration. 

Steps to Take After Water Loss in Johnson City, TN

2/23/2017 (Permalink)

Steps to Take After Water Loss in Johnson City, TN

Water damage is a common occurrence among the residents of Johnson City, TN. When there are many forms of water loss, natural disaster and pipe leaking are the most common. With high levels of flood damage in Tennessee, there are several professional companies offering water restoration services.

Understanding the Difference between Flooding and Leakage

Many people think the two are the same. Damaged pipes cause leaking, and if it goes unnoticed, it can result in serious problems.

Flooding, on the other hand, is a natural disaster, whereby you are forced to not only save your stuff from flood damage but also from tossing away. Its water in business loss continue to rise even after the water levels have gone down.

Ignoring water cleanup from either of these forms of water in home damage can cause severe losses. Mold can quickly accumulate and start spreading uncontrollably on their own.

Salvage from Water Damage

When water loss occurs, you need to think of measures of saving whatever you can. If you consider the high price of quality carpets these days, it should be the first thing you need to save. Timely saving before the carpets soaks deep prevents it from wicking.

If possible, consider the help of a professional from Johnson City before drying. An expert will be quick and will do water extraction and restoration to prevent permanent damage after drying. They can go as far as vacuuming the carpet hence avoiding chances of wicking.


Immediately a flood happens in Johnson City, Tennessee or you realize pipe leakage in your home you should consider transferring as much stuff as you can. Doing this enhances mitigation of the water damage.

It is not possible to manage this on your own. In addition, water cleanup is not something you can do after work or wait until the weekend. It requires prompt attention. In this case, you should consider making use of one of the many companies in Tennessee offering disaster management services.

Just like many other cities, it is not safe from crooked service providers who fail to deliver what they promise. To ensure you do not fall into the hands of such dishonest services providers, do a thorough research.

A good service provider should be in a position to provide speedy mitigation to reduce the effects of the natural disaster. If possible, make early contact with one damage control company from any part of Tennessee. Doing this prevents you from rushing when disaster strikes.

Preventing Water Loss from Leakage

When it is not possible to have control over nature and flooding, we cannot say the case is the same with leaking pipes. If leaking happens in areas of the house that are concealed, the resulting problems can be fatal. For example, consider the consequences of a prolonged leaking on your carpet of wooden flooring. By the time you apprehend, it will be too late leading to serious repair costs.

You can avoid water in home and water in business damages by utilizing the services of one of the numerous plumbing companies in Johnson City. They will help in repair service and maintenance of your piping system. If done at least twice a year, you will never have to worry about unnoticed leakages. Visit http://www.SERVPROwashingtoncountytn.com for more information on water loss.

Improving your Air Quality in Johnson City, TN

9/14/2016 (Permalink)

Dirty Air Ducts

Improving your Air Quality in Johnson City, TN

People easily assume that low quality of air in their premises arise as a result of external factors, and that they have no control over it. However, this is not true at all. Actually, people contribute a very high percentage to the air quality in their businesses and homes. Therefore, if air quality is to be improved, it must start from within. In order to start the process of purifying the internal air, we must first understand what pollutes the air in our premises.

For the homes and businesses in Johnson City, Tennessee, there are a few factors that could be polluting air in their premises. Pollen, paint, mold and any other allergen. After understanding the various factors that lower the quality of air, people of Tennessee can now take the relevant action to address the issue.

The easiest way to improve the quality of air in premises is cleaning. First, people of Tennessee need to understand that taking a little time off every day, washing and mopping their premises can mean a great difference in the quality of air they breathe. The process can start with the regular sweeping and dusting. This aims at removing pollutants that may be in the premises. However, this is not exactly enough. Mopping and scrubbing on a regular basis needs to be done. This will ensure that tough pollutants, which cannot be removed by mere sweeping and dusting, are gotten rid of.

The next vital step, after brushing and mopping, is to ensure that there is efficient ventilation in premises. Here, people got to understand that the duct is one of the most integral parts of the ventilation system. The duct should be cleaned and maintained on a regular basis.

Air duct cleaning starts with covering openings that get air into rooms. Covering these openings ensures that allergens will not spread into other rooms during the duct cleaning process. The second step that needs to be taken when conducting the duct cleaning exercise is ensuring that the fan is turned off. This ensures that dust, pollen and debris, coming from the duct, doesn’t spread throughout the premises. Next, be sure to check that the filters are in good shape. This is a precautionary measure to ensure that none of the pollutants falling off from the duct will be blown into the motor.

After checking these vital parts of the ventilation system, it is now time to start the air duct cleaning process. This will normally start with checking the air registers. Both the return and supply air register need to be thoroughly brushed of any dirt. Next, the power source of your ventilation system should be turned off. This ensures safety while cleaning up the dirt in the blower compartment. Lastly, the filter should be changed. This will definitely enhance the integrity of your ventilation. All these can be done individually. Alternatively a qualified company can be hired to conduct the duct cleaning. Of course, hiring a qualified company guarantees better results.

SERVPRO of Washington County can help anytime with Duct Cleaning or making sure your Air Quality is at the optimum level. 

Introducing SERVPRO of Washington County's New Office

5/6/2013 (Permalink)

SERVPRO of Washington County opened it's new office in Johnson City.  Now all your SERVPRO cleaning and restoration needs are LOCAL!  Our Johnson City office is the 4th office for our company with others located in Murphy, Franklin and Waynesville NC.  Washington County matches our "mountain" personality and we are excited about our newest location.


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