Recent Posts

It's That Time of Year

5/31/2021 (Permalink)

Barbecuing Barbecuing

It is coming, that time of year, when outside is where everyone wants to be. Summertime! Filled with barbecues, camping, swimming, bonfires, and so much more fun things to do outdoors. One thing to keep in mind when you are having the time of your life during summer break is fire safety. Did you know that in 2014, a local fire department documented 16,600 patients going to the emergency room because of burn injuries involving outdoor grills. That is a lot of people getting hurt while cooking up a nice meal. July is the peak month for grill fires, followed by May, June, and August. Gas leaks or a break in the gas line factored in 11% of grill fires one fire department stated. That may not seem like a lot but imagine 1000 people grilling out in July and at least 110 of those people had their grill catch on fire or caught something close by on fire, like their home. That is mind blowing. Gas grills contribute to a higher number of home fires overall than charcoal grills. So, make sure to thoroughly check your gas lines and propane tanks before using it every single time. A good rule of thumb would be to always clean your grill of any debris or food particles after each use. Anything left behind can catch fire and cause a big issue later. Following these safety tips could prevent you from being a part of the percentages listed above.

Do You Know What To Do In A Water Damage Situation?

5/26/2021 (Permalink)

water in basement water in a customers basement

Now most of us have been taught about fire safety, fire prevention, and what to do in case of a fire. But have you learned about water damages and the effects it can have on your Washington County home? Although having a water damage isn’t common to cause bodily injury, it is important to have knowledge of how it can affect your home. So, what is considered water damage? In general, this problem can be defined as water that destroys the interior of your home. It can be caused by many different sources throughout your home such as a broken water pipe inside your walls. It can be caused by an appliance like a refrigerator line, a washing machine, or even a dishwasher. Many plumbing sources like your kitchen faucet, bathroom sink or shower faucets, and toilet plumbing lines can leak causing a water damage to occur. When this happens, you can sometimes see water flowing out on the floor, or notice drywall, flooring, and cabinets wet or wet to the touch. Other ways you can spot a water damage is by looking for water stains. An obvious, telltale sign of water damage. Unexplained humidity or dampness in your home can be a sign of an undetected water leak. Also, if you are hearing strange noises like random dripping or trickling, it is best to check all sources of water in your home. If you are unable to find anything but still feel like there is something leaking there are a few things you can do. Contact your water company to check your meter. They will check to see if the meter is running when all sources are turned off. If it is then more than likely you have a leak somewhere. You can also contact a local plumber to check your appliance or plumbing lines as well.

Have You Planned?

5/19/2021 (Permalink)

Have you ever thought about what you would do if your home caught fire? I’m sure not many people do, as you would think it is not that common or it doesn’t cross your mind regularly. Unfortunately, it is way more common than most would think. Of course, we have all learned the basic “Stop, Drop, and Roll” method back in school if you yourself are on fire. However, what do you do when it is your house that’s on fire? It is best when moving into your home to read up on fire safety and what you should do in the event your house might catch on fire. Discuss it thoroughly with your family or roommates to make sure everyone living in the home is aware of the precautions and ways to prevent a fire from starting. Also discuss ways to exit your home if there is a fire in any part of the house. Check windows and doors and make sure each person knows how to operate them to find a way to get out quickly. Keep a fire extinguisher handy and read the directions properly in order to be prepared to use it if the time comes. Stay close to the ground as smoke rises and is not good for you to inhale. Contact 911 immediately if you are unable to extinguish the fire yourself. The police can get the local fire department out as quick as possible to extinguish the fire and prevent any further damage to the house. These things are very important and can help prevent a tragedy you never thought would happen.

Spring Cleaning Around Your Office

4/7/2021 (Permalink)

commercial cleaning help commercial cleaning help

Spring is just around the corner – and it seems to be coming sooner rather than later, with temperatures reaching into the 60s, I plan on giving my car a good deep clean this weekend. It might be a good idea to bring some freshness to your office and do a quick spring cling! Not only will it make you feel better, about not having a cluttered workspace, but you’ll be more productive too!

First, split everything into categories, that’ll help make tackling the task of your once-a-year (let’s be real) declutter easier.

  1. Personal stuff: Keep your decorative items down to just three to five items at your desk. Small decorations, framed pictures of your dog, or even a plant are all great ways to personalize your space, and it’s okay to do that. Just try not to go overboard with your stuff. If you have lotions, hand sanitizer, or lip balms be sure to keep them in a top shelf.
  2. Papers: Lots of papers on your desk? Look through it, and If you for sure don’t need them, toss them. If you’re not sure be sure to file them away in the correct spot. Shred papers before you toss them, though.
  3. Clothing: You don’t need your whole closet at your desk. Keep a sweater or sweatshirt on the back of your chair and your gym bags in a bag under your desk or in the trunk of your car.
  4. Supplies: What do you use during your day at work? A planner? Pen? Pad of paper? Maybe some sticky notes? Anything you use daily can stay on your desk, anything else put in a drawer.
  5. Food: Alright, let’s be real, you’re not going to eat the bag of veggie straws you purchased last year. Throw those out and throw out the 74 packets of ketchup you’ve got in your desk too. Throw away your water bottles, wash your dirty coffee mugs, too.

Now that you’ve got that taken care of, give your space a nice deep clean! Wipe down all the surfaces with a disinfectant wipe, use canned air to get all the crumbs from your keyboard, and wipe down your computer screen to get all those annoying finger prints off. Enjoy your new, freshly organized space!

For all your other office deep cleaning needs, give SERVPRO of Washington County a call at 423-434-0046

Where to Look After the Storm

3/30/2021 (Permalink)

Water Damage from rain water damage from rain

Make Sure You Are Checking All The Areas of Concern Following a Storm!

Severe weather can lead to significant property damage, and unless your facility has an excellent exterior maintenance schedule, you may wind up with many unexpected expenses. People often have a false sense of security about their buildings, which can result in the absence of concern after a storm. As any storm restoration and remediation company in Washington County, TN, may explain, inspections after any storm are vital to the protection of your building and budget. If you are not familiar with inspecting your facility after a storm, then try and focus on the four following areas.

  1. Walls
    A significant aspect of keeping a building maintained is ensuring its structural integrity. While you may not see any apparent storm damage while walking your property, look closely at the walls, especially toward the foundation and roofline. If you notice any cracking, splits, or separation, then you may have a foundation problem. Sometimes rainwater settles near the footing of a building, causing soil displacement, which shifts the foundation of the building, resulting in damaged property.
  2. Windows
    When performing exterior maintenance and inspections, be sure to examine the windows around the property. Windows often have a shorter lifespan than the rest of the materials used in your property. While the pane may be intact, the frame or the sealant used for installation can fail over time, leading to water damage in the property.
  3. Cladding or Siding
    While cladding is useful for the protection of the exterior of your facility, it can damage easily. High winds can peel the material away from the building. Hailstones can puncture the material. Look for displaced seems and holes as you walk the property.
  4. Roof
    A thorough building inspection should include the roof. Many commercial roofs are flat and prone to water damage. Look for damaged sheeting and failing seals as you would with windows.
    Especially during this time of year, when severe weather is typical, it is crucial to focus on exterior maintenance. If you need more suggestions for inspection points, then contact a local professional.

Call SERVPRO of Washington County at 423-434-0046 if you find yourself with any kind of storm damage!  We are here to help 24 hours a day 7 days a week 365 days a year!

How to Help Prevent An Unexpected Water Loss

3/22/2021 (Permalink)

Water Leak Water Pipe Leak

Water damage is one of the more devastating things that can happen to your business, short of a fire. Water losses can often close your office which in turn can mean lost revenue and productivity time.

Unfortunately, while there’s not much you can do about storm related water damage, it’s easy to curb any unexpected damage to your business by doing regular inspections of your commercial space. Below are some places to check for water damage on a routine basis.


  1. Roofing

                Rain seeping in through damaged roofs can go unseen and often cause water damage that goes left unnoticed for months and in turn causes mold growth that can cause health problems to you and your staff. Have a roof routinely inspected by a professional to prevent leaks, especially before our rainy spring season.

  1. Pipes

                Your pipes can cause a ton of headaches. If you’ve got a burst pipe it can cause hundreds to thousands of gallons of water to flood your office space. If you have a slow leak, it could cause mold. It’s a good idea to have a plumber come out and inspect your pipes.

  1. Sprinkler System

                Did you know that your sprinkler system can leak? It can! We’ve had a few jobs where a sprinkler had made a lot of damage in commercial buildings. Do regular checks to make sure your system isn’t faulty or broken. It can also save lives during a fire.

If you’ve had any water damage to a commercial property, give SERVPRO of Washington County a call immediately at 423-434-0046!

Why Does It Still Smell After Cleaning Up From A Grease Fire?

3/18/2021 (Permalink)

Agrease fire/smoke cleanup in your Washington Countyproperty comes with many challenges for SERVPRO technicians. When a protein is cooking in an oil-based substance such as lard, cooking, or olive oil, and it heats to flashpoint, the now airborne protein molecules spray out onto surfaces. The result is a barely visible, very intense film that needs more than soap and water to remove. SERVPRO techs use their specialized cleaning methods to:

  • Lift away dried smoke residues off walls and ceilings
  • Mix solvent-based cleaning agents to remove greasy protein films
  • Test surfaces before cleaning to ensure the method chosen will not mar it

Odor control is a big part of this type of restoration service. Once the visible areas get restored, the technicians apply the needed level of scent removal. SERVPRO has the equipment to handle both embedded odors and airborne, which is an effective way to neutralize the aftermath of agrease firecompletely.

Call SERVPRO of Washington Countyat (423) 423-0046. They help local property owners with the aftermath of grease fire/smoke cleanup. The technicians are available 24 hours a day 7 days a week 365 days a year to make the damage to the home, "Like it never even happened."

Why All Commercial Businesses should have an ERP

3/17/2021 (Permalink)

An ERP, or Emergency Ready Plan, is a method of planning for emergencies before they even occur. Why should your business have an ERP? Your emergency strategy will be carefully devised to guide you and your employees when taking the decisive action necessary during a disaster of any size. The SERVPRO Ready Plan information will give you the security of emergency preparedness, and your plan information can be downloaded into our Ready Plan app to instantly share with SERVPRO so that the damage can be intercepted right away. 

Here are some things to consider while putting your ERP into place:

Planning Ahead

  • Talk with your employees to formulate as many disaster scenarios as they can come up with. The most recent hurricanes that have hit Texas have created numerous learning opportunities for preparedness. Studying such tragedies can help you more effectively project other possible disasters to better plan for them. 

Protecting Everyone

  • It is necessary to create an ERP that protects anyone in the building. The Department of Homeland Security refers to this as “Protective Actions for Life Safety,” and includes:
    • Fire Drills. Rehearsals for action during a fire.
    • Sheltering. Sheltering staff during a natural disaster.
    • Sheltering in Place. Sheltering staff during a man-made emergency.
    • Lockdown. Eluding an active shooter.

Incident Stabilization

  • Stabilizing an incident means preventing further damage on the scene. This can be accomplished by training your employees in various rescue procedures including:
    • First Aid and CPR
    • Proper Use of Fire Extinguishers

Evacuation Team

  • Without guidance during an evacuation, people will often panic. Consider adding an evacuation team to your ERP:
    • Assign point persons to guide evacuees out of the building.
    • Appoint helpers to assist persons with disabilities.
    • If an exit is blocked by a hazard such as a collapsed ceiling, make sure the evacuation team is trained to redirect employees to an alternate exit.

SERVPRO of Washington County is a reliable, professional provider of emergency cleaning and restoration services when you experience fire and water damage. SERVPRO can help you devise an effective Emergency Readiness Plan for your business here in the Washington County Tennessee area.

Detecting Water Damage In Your Washington County, TN Home

1/28/2021 (Permalink)

Water Damage Ceiling water damage

Have you ever wondered if you have water damage in your home? You may think a water leak is easy to detect and something you would notice right away but that is not always the case.  Sometimes the signs of water damage are hidden outside, behind a wall, under the floorboards, in a crawl space or attic, and behind appliances. No matter when it happened there are ways to detect the situation.

Follow these steps to detect these signs of water damage in or around your home

  • Water Accumulation- the most obvious sign is standing water
  • Discoloration- watch for yellow-brownish water spots and stains on walls. You may also notice bubbling and cracking in the paint.
  • Texture Changes- warping, buckling, sagging, sinking, and/or expansion in flooring
  • Mold and/or Mildew- dark spots growing in corner and edges of walls and flooring
  • Odor- moisture, humidity, and low circulation in the air cause mold and mildew to grow causing a musty odor.

Now that you have detected the issue what should you do?  Call SERVPRO of Washington County to come check it out! 

SERVPRO of Washington County is well-versed in dealing with water damages. We have helped commercial properties as well as residents remove water and prevent the risk of secondary damages like mold or mildew buildup. Using state-of-the-art moisture detectors and our commitment to provide the very best service we are here to ensure your water damage issue is dealt with effectively and efficiently.

We are just a phone call away and are local to the area which reduces our call out times and we can be there when you need us.  Call SERVPRO of Washington County at 423-434-0046 today for a professional inspection, remediation, and restoration service from an award-winning business.

Why is SERVPRO of Washington County the Best

1/20/2021 (Permalink)

wrapping a TV after content cleaning Carlene and Matt wrapping a TV after content cleaning from a recent fire.

If you ever have a disaster in your home, whether it is flooding or water damage, fire or smoke damage, discovering mold in a hidden corner, or you have a bat infestation in your attic. You might wonder who out all the restoration and clean up companies to call. SERVPRO of Washington County has years of experience, highly trained and IICRC certified technicians, 24-hour emergency service, locally owned and operated, and a trusted leader in the restoration industry and in your local community.  If you don’t believe SERVPRO of Washington County is the best, just check out a few of the reviews our costumers have left us.

“We had a major malfunction with our Washer. We had severe water damage (flooring, ceiling tiles and duct work). SERVPRO came the same day we called them, within a couple of hours. They were very diligent in getting the water damage under control. They were very professional and so polite. Due to this, we contracted with them to do our restoration. They did a fabulous job. They were flexible and understanding of our situation in that I am working from home and our daughter is having school at home due to COVID-19. We were all here every day together. The SERVPRO team of Washington County is great. One quality stands out to us and that is Justin kept his word. If they were delayed due to another emergency, he let us know. The other thing is that they were so neat respectful of our home. They always cleaned up at the end of each day. We would highly recommend them.”  From Lisa of Johnson City.

“These guys are the real deal. After getting the run around with another local company, Tommy from SERVPRO really stepped up to the plate. He initially spent 70 minutes with me walking through our home and inspecting for black mold. He even caught a whole section of the house missed by the other company. SERVPRO responded rapidly and professionally when it was time for cleanup. Every morning I would get a phone call with what to expect for the day. Completely professional and kind. They respected COVID-19 protocols, and everybody wore a mask in our home. Highly recommend this Washington county/Johnson City team!”  From Matt in Elizabethton.

“Had flooding of entire upper and lower floors of my house. SERVPRO was there within a hour of calling. Had crew there over 12 hrs. removing floors, sub floors and drying out house. After drying out house for four days had ladies there packing all of our things into boxes to move into pods. This was very helpful especially while we still had to work ourselves. I highly recommend SERVPRO and their team. They mean business and take care of it!”  From Aileen is Gray.