Recent Posts

Listen To What Our Customers Have to Say

7/20/2022 (Permalink)

Mrs. Stewart left us this five star Google review:

We had a flood in January, on a very snowy weekend. The crew was there quickly for mitigation. I felt so bad for them trekking up our terrible hill of a driveway but they did it without complaint. The flood covered all 3 floors of our house. The mitigation manager (I feel bad because I can't remember his name) was great about explaining the whole mitigation process and also how it works with insurance and restoration. After the mitigation was down we decided to move forward with their team for restoration. Andrew was the manager and was very communicative with us throughout the whole process. We elected to upgrade our flooring from carpet to vinyl and also repaint a bathroom and upgrade a vanity. He went over how this works with insurance and provided us a very detailed quote. He was great about answering all of our questions. I felt like we always knew when the crew was going to be there. We weren't at the house very much when the crew was there, but when we did cross paths, they were very friendly and informative as to what they would be working on. The crew always left the house clean which is huge. Overall we love the quality of work they provided and would recommend.

Our work speaks for itself.  So when your in need, Call SERVPRO of Washington County at 423-434-0046.

Storm Season Brings Several Different Storm Types

7/15/2022 (Permalink)

Anyone of these storm types could easily cause damage to your home or business. It is important to know the different damages that a storm can cause and be prepared for wind, flooding and lighting that can cause to your home. 

Wind Damage  

Storm damage sometimes includes severe wind damage. Roof damage in this situation may range from a missing roof due to strong winds that may loosen flashing. This can cause your roof shingles to be removed from your home or business causing leaks. Even a subtle roof leak can produce damp, moldy conditions. One of our restoration experts can help property owners address storm damage and roof damage more effectively. 

Flooding Damage 

Heavy rains can cause river flooding all around the Washington County area. Flooding may disrupt municipal water systems which call for experts to assess groundwater and evaluate the condition of pipes following flood damage. Our team can assist in your cleanup process after flood damage has occurred. 

Lighting Damage 

When a storm occurs, many times it brings the loud sounds of thunder which mean lighting is striking. Your home or business may have objects attached to the building that can attract a lightning strike that can cause a fire. A bolt of lightning can reach temperatures of roughly 30,000 kelvins (53,540 degrees Fahrenheit). Lightning strikes, or discharges of massive charges of static electricity, cause about 2% of all fires.

Not All Storms Are Created Equal

7/12/2022 (Permalink)

During storm season in Washington County, TN we see a wide range of storm types. We see heavy rains, flooding, and tornadoes! Any one of these storm types could easily cause damage to your home or business. These damages can keep us from feeling like our home is complete or keeping us from running a business that contributes to our livelihood. No matter what your scenario, it is important to know the different damages that a storm can cause. 

Wind Damage Storm damage sometimes includes severe wind damage. Roof damage in this situation may range from a missing roof due to strong winds that may loosen flashing. This can cause your roof shingles to be removed from your home or business causing leaks. Even a subtle roof leak can produce damp, moldy conditions. A SERVPRO of Washington County restoration expert can help property owners address storm damage and roof damage more effectively. 

Flooding Damage Heavy rains in the Washington County, TN area can cause river flooding all surrounding counties. Flooding may disrupt municipal water systems which call for experts to assess groundwater and evaluate the condition of pipes following flood damage. Our SERVPRO of Washington County team can assist in your cleanup process after flood damage has occurred. 

 Lightning Damage When a storm occurs, many times it brings the loud sounds of thunder which mean lightning is striking. Your home or business may have objects attached to the building that can attract a lightning strike that can cause a fire. A bolt of lightning can reach temperatures of roughly 30,000 kelvins (53,540 degrees Fahrenheit). Lightning strikes, or discharges of massive charges of static electricity, cause about 2% of all fires. If this occurs in your home or business, SERVPRO of Washington County has the team to help handle the restoration of both the fire and smoke damage.

Here to Help You

6/15/2022 (Permalink)

WE’RE HERE TO HELP YOU.

From repairing fire damage to cleaning carpets, removing a biohazard at your business to restoring your home after flooding, SERVPRO of Washington County has the equipment, training, and expertise to help. We’re a trusted leader in the restoration industry. As a locally owned and operated business, we provide 24-hour emergency service to Washington County, TN and the surrounding region. Our crews are dedicated to responding immediately to commercial or residential needs. That makes us a smart choice to clean up and restore your property. Explore this site and let us know what we can do for you.

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Residential Services

SERVPRO is a trusted leader in the restoration industry with over 2,000 Franchises in the U.S. and Canada. Whether you need help with emergency flood damage, or your upholstery cleaned, you can depend on SERVPRO of Washington County. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services.

Commercial Services

Your property’s appearance speaks volumes to your clients. When it’s impacted by fire or water damage, you need professional help. Every hour spent restoring your business is lost revenue and productivity. When you need professional cleaning or emergency restoration services, we have the training and resources to get your property back to business quickly. Learn more about our commercial services.

Locally Owned Company with National Resources

SERVPRO of Washington County is locally owned and operated, so we are part of this community too; living and working where we live. When you have a cleaning or restoration need, we’re already nearby and ready to help. We take pride in being a part of the Washington County, TN community and want to do our part in making it the best it can be.

We are proud to serve our local communities.

Have Questions? Call Us Today – (423)434-0046

Prepare Your Home & Family For a Fire

5/30/2022 (Permalink)

In the United States, there is a house fire reported every 90 seconds in 2019!  That is a lot of fires!  85% of all fire related deaths occur in homes, so you should always be prepared!  You may have seconds to minutes to escape a burning building because these fires can start and spread very rapidly. 

First thing every homeowner should do, is install smoke alarms.  They should be on every level and should be inside, or just outside every sleeping quarters.  Make sure that they are interconnected and tested every month.  While smoke alarms are a great way to identify the danger, the best thing that can be done is to put a sprinkler system in your home.  This may be a costly prevention method, but it can save your life and your property. 

The next important piece of advice is to make an evacuation plan!  Sit down with your family about twice a year and make sure everyone knows the quickest way out of your home.  Make sure that there are two separate ways out of the building and that everyone is aware of what to do in case of a fire.    

If fire does strike your home, we are here for you at SERVPRO of Washington County 423-434-0046

HVAC Condensation Lines Can Cause Water Damage

5/26/2022 (Permalink)

High temps mean more condensation from your HVAC which means you can have a problem if not watched closely.

When your HVAC creates condensation, that water needs somewhere to go, and those lines can become clogged quickly. This can cause your emergency line to either break or your drop pan to overfill, and that water needs somewhere to go! So, what should you do if this happens causing water damage?

  • Call an HVAC company to service your unit. This is probably the easiest and most efficient method, but unfortunately the most expensive.
  • Check to make sure your primary condensation line, usually located near the ground outside the home in an area of high foot traffic, is slowly dripping water when your HVAC is on.
  • If your primary line is not dripping check the secondary line, usually located somewhere like above a window or door as to be more noticeable when dripping.
  • If the primary, or both lines, are not dripping while the unit is on, find a way to flush out or remove the potential blockage. The cleanout will usually be located close to the HVAC main unit. Make sure you thoroughly research how to properly clear your lines before attempting to!
  • Check your HVAC unit drip pan, make sure it has no holes or rust around it. If it is damaged, you may need to have it replaced.

SERVPRO® of Washington County will come out and perform a free moisture inspection on your Washington County, TN residence or commercial property if you believe you may have had a potential accident. We get an estimate to you or begin communication with your insurance. If your HVAC system is leaking or backing up, call SERVPRO® of Washington County at 423-434-0046.

Have You Checked Your Toilets Lately?

5/26/2022 (Permalink)

Many times, the toilet in your home can be the last thing you think about causing water damage. As they age, however, the components that allow it to function properly can jam or malfunction, causing several potential problems. While some of these might be a drawn-out refilling process that can affect your monthly water bill, more severe consequences might include overflowing of the reservoir when the float mechanism does not engage.

Overflowing reservoirs might not affect your Washington County home but it does often require professional water removal and recovery. Even with noticing the problem shortly after it begins, an instance like this can quickly cover the bathroom floor and affect cabinetry and the vanity as well. Our SERVPRO professionals can understand the importance of reacting quickly to this situation.

The tile or laminate flooring likely installed in your bathroom can resist penetration from the pooling water, but saturation can still occur with these materials if the problem does not get addressed quickly enough. While each plank or tile itself works to resist absorbing the moisture, seams and grout joints are more penetrable. To protect your flooring from extensive damage, extraction must begin shortly after the situation gets discovered.

Our SERVPRO of Washington County professionals can arrive with high-powered extraction equipment for severe damages like our gas-powered units. For smaller pools, we can also bring in our portable sump pumps and extraction wands. Once the excess has gotten removed from the flooring, we can set up our advanced drying equipment to protect and preserve exposed cabinetry, fixtures, and flooring. We can double check our drying efforts with our thermal imagery cameras to detect lingering moisture pockets that require added attention.

As traumatic as an overflowing reservoir might seem, the right professional assistance can make this water damage “Like it never even happened.”

Give SERVPRO of Washington County a call anytime disaster strikes at 423-434-00046.

Preventing Summer Fires

5/24/2022 (Permalink)

Thanks to the dry heat of summer and fun summer activities like campfires, people are at a slightly increased risk of fire-related injuries and deaths throughout the season. While fires are incredibly dangerous and should be always taken seriously, there are many simple ways that you can protect your home and family from suffering from the aftermath of a summer fire. Here are our best tips for preventing summer fires.

If your home is damaged by fire, We can help you make things right again.  If you need us after the fire has done its nasty work, call SERVPRO of Washington County at 423-434-0046.

Our Best Campfire Safety Tips

These fire tips should be explained to everyone gathering around the fire, whether they are six or sixty.

  • Always follow the rules for the site you are camping at when it comes to lighting fires, extinguishing fires, and monitoring fires.
  • If a piece of clothing catches on fire, practice stop, drop, and roll.
  • Examine your surroundings when you are planning on starting a campfire. Choose an area where it will not spread. Stay away from dry leaves, grassy areas, or tree branches that are hanging overhead.
  • Don’t store any lighter fluid or flammable liquids near your campfire, as stray flames can ignite them.
  • Keep campfires away from any place you are sleeping including your home and your tent. Campfires should always be lit downwind from the tent. When choosing a tent, if you frequently make campfires, always choose one with flame-retardant materials.
  • Never build large campfires or bonfires, even if they seem cooler when posted on social media.
  • Always have one person stay with the campfire at all times while it was lit. Going to bed? Put it out!
  • Always keep plenty of water and a shovel near your campfire to use in an emergency. Never light a campfire if you don’t already have a method of extinguishing it laid out and ready to go.

Our Best Fireworks Safety Tips

Fireworks are a ton of fun, but also a major safety hazard during the summer months.

  • Only use legal fireworks.
  • Always read the instructions on each firework before using.
  • Never carry fireworks in your pocket.
  • Don’t light fireworks on or near dry grass.
  • Never wear loose-fitting clothes when handling fireworks.

Keep Your Business Out of Water After A Water Damage

4/27/2022 (Permalink)

Flooding and water damage events at your Washington County, Tennessee commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency arises in your business, give us a call at 423-434-0046 and we’ll be there fast with the help you need.

About SERVPRO of Washington County

SERVPRO of Washington County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

6 Steps to Water Damage Restoration

4/1/2022 (Permalink)

6 Steps to Water Damage Restoration in Washington County

  1. Initial Emergency Contact
    • You can call us at 423-434-0046, 24 hours a day to begin the water restoration process because taking immediate action is crucial after water damage occurs. When you call us, we will ask your questions to get an overview of the damage and to help us determine what resources to dispatch to you.
  2. Inspection and Damage Assessment
    • When we arrive on the scene in response to water damage, we will do a detailed property inspection to assess the scope of the damage and to develop a thorough plan of action. We will identify the water source, the category of water, and check for safety concerns.
  3. Moisture Extraction
    • The water extraction process will remove most of the moisture via our vacuum and pump units. We will start this process as quickly as possible to lessen the likelihood of more damage occurring and to reduce drying time. We can also help you move out your belongings if they might be damaged as well.
  4. Dehumidifying and Drying
    • After the excess water has been removed, we can begin fully drying all porous materials that have absorbed water. Our industrial-grade equipment moves air quickly and helps moisture to evaporate as fast as possible, which will dry out floors, walls, and carpets as well as discourage mold growth.
  5. Cleaning and Repair
    • After sustaining water damage, impacted surfaces will typically require professional cleaning. In addition to structural cleaning, we will clean your belongings that are able to be restored. We will also do odor removal to prevent the musty odor that water-damaged objects often develop.
  6. Restoration
    • The final step is ensuring that your property is restored to its pre-water condition. This will involve things like drywall and flooring repairs or even reconstruction. By working with us, you are working with a company that can handle all elements of the restoration, including the difficult reconstruction parts that truly restores things back to their pre-damaged state.