Recent Posts

Storm Dangers

11/13/2021 (Permalink)

Storms and hurricanes devastate different regions every year. Unfortunately, some of the biggest dangers caused by storms can occur after the storm has already passed. In addition to a lack of supplies and road closures, the standing flood water resulting from storms can cause serious health risks. Here are some of the most severe problems floods can bring.

Health Dangers

Standing flood water is teeming with health risks. The CDC has a section detailing all the possible diseases that become more likely in the event of a storm disaster, including Norovirus and the West Nile Virus. Bacterial infections and diseases become a greater possibility because flood water can infect everything it touches. This can include anything from articles of clothing to the toys that children play with. For this reason, it is incredibly important not to drink or eat anything that has been contaminated by standing flood water, and to always wash hands as often as possible- especially before meals. In addition, open wounds pose a far greater risk of becoming infected as a result of storm waters. If possible, keep open wounds out of the water or cover with waterproof bandages. 

Physical Hazards

Disease isn't the only invisible hazard that can exist within standing water. Murky water can conceal dangerous insects or even threatening animals beneath the surface. Much of this depends on the location of the storm, but it's not unheard of for alligators to make use of a new habitat resulting from a storm. In addition, much of the physical damage caused by a storm is still present in the water. This can include broken glass or sharp metal which might be impossible to see before it causes injury. On top of that, storms frequently cause damage to power lines. These can lead to a risk of electrocution in standing water. Flood water itself poses the possibility of causing drowning, whether people are in their cars or trying to swim across.

If you need storm damage repair or water damage cleanup, contact the team at SERVPRO of Washington County today at 423-434-0046.

What Would You Do If Disaster Hits Your Commercial Business?

11/7/2021 (Permalink)

What to look for before hiring a Commercial Restoration Contractor

When your business is faced with water, fire or some other disaster-how do you work to get your livelihood back up and running? Those damages can be easily repaired or could put you face to face with losing a business. When you face any situation of mitigation and restoration, who do you call? Who do you trust?  

It’s time to pick up the phone and call in professionals. However, how well do you know the restoration company you are calling? When looking for restoration contractors, you must remind yourself that you are allowing workers into your space to fix damage to your business. You want workers who are expertly trained professionals with experience. These experts are fully equipped with the latest cleaning instruments and current restoration techniques. Commercial properties expose contractors to an entirely different field of fire requirements, building codes and zoning restrictions. As an owner, you will want to do the research on companies you can trust to follow all guidelines.

 Here are a few things you can do to avoid contacting fake, or unprofessional restoration companies.

Check Their Website, Is it Genuine?

The internet can be a place for scammers and false people. However, it is also a good place to find restoration companies the quickest and easiest way possible.

You will know if the site is from a professional company when you are presented with links to their services. Use these links to research their work, their guidelines as a company.

Some services for commercial restoration include:

  • Sewage Remediation
  • Fire Damage Restoration
  • Water Damage Restoration
  • Content Restoration and Care
  • Mold Remediation
  • Community involvement

Read Testimonials & Client Reviews

Most service companies are turning to social media to keep communities and would be customers well informed. Use their websites, their Facebook, etc. to find reviews and details on services provided. Looking at what previous clients have said about the companies will help you to have an informed decision.

By reading the client’s testimonials, you get an idea of how this company will handle the situation you are facing.

Call Them, It Never Hurts to Ask Them

Professional workers know what they are talking about; they know the history, and services their company provides, and they know how to solve simple restorations even when they are on the other line. 

If the job was done by unprofessional workers, it may do more harm than good to your property. Instead of fixing the problem, they could complicate the situation with sloppy work, and mess-ups, leaving you in a difficult dilemma.

Ask questions. Don’t ever be afraid to ask questions.

SERVPRO of Washington County is ready. We have the Team. We have the Experience. We have the Knowledge to get the job done right.

SERVPRO of Washington County has programs set up for Commercial Businesses to have plans in place for emergency situations. Contact us today to help you set up your FREE plan-be ready for anything that happens.

Winter Fire Safety

11/5/2021 (Permalink)

According to the American Red Cross, winter holiday fires claim more than 500 lives each year and cause approximately $554 million in property damage. We put together some essential winter holiday fire safety tips to help reduce those numbers. Follow these suggestions from our fire restoration experts, and keep your family, home, pets and belongings safe this holiday season and throughout the New Year.

WINTER FIRE CAUSES

During the winter and all through the holidays, there are several seasonal factors that can increase the risk of fire in your home. These factors range from increased fireplace and candle usage to Christmas tree fire hazards. As beautiful as these light touches may be, it is important to keep certain holiday fire safety tips in mind. General holiday fire safety includes:

  • Never leave a room when a candle is burning. Candle fires are four times more likely to occur during the holidays.
  • Never burn wrapping paper, garbage or other debris in your fireplace.
  • Always supervise children around fireplaces, wood burning stoves and any open flames, even candles.
  • Check your space heater before using it. If it is not operating correctly or the cord is damaged in any way, don't use it.
  • Test every smoke detector in the house and make sure all of them have charged batteries. A September 2015 report by the National Fire Protection Association (NFPA) stated that the death rate per 100 reported home fires was more than twice as high in homes that did not have any working smoke alarms compared to the rate in homes with working smoke alarms (1.18 deaths vs. 0.53 deaths per 100 fires).

Did You Know There Is A Water Damage Timeline?

10/20/2021 (Permalink)

Did You Know There is a Water Damage Timeline?

Intrusion of water into your home from a storm can result in mold growth. When water damages are not addressed right away, the result is an increased risk of mold growth. Mold may appear within 24 to 48 hours after a water damage intrusion event if the conditions are conducive to mold growth.

SERVPRO of Washington County, handles water damages every day, and we know prompt action is required to prevent mold growth. By utilizing the proper equipment and moisture measuring devices, your home or business building will be quickly and thoroughly dried to industry standards, which help prevent the secondary damage like mold growth. 

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may begin to bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1-24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears. Mold spores grow if conditions are conducive to microbial growth.

Before risking further damage to you home, and belongings do not try to clean a water damage incident on your own, instead call SERVPRO of Washington County at 423-434-0046 to handle the water damage cleanup and restoration. They will make it "Like it never even happened."

What To Do Until Help Arrives From Storm Damage!

10/20/2021 (Permalink)

What you can do until help arrives

Storem/Water Tips  

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Call (423)434-0046

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Happy Customers

10/4/2021 (Permalink)

Duct Cleaning Duct Cleaning picture posted by a recent customer on social media

A wonderful social media post from a recent customer!   Soooo…we live in a house built in 1923 and for the most part, the house is in amazing condition. We have recently been very sneezy and congested and decided to have someone come out to clean our air ducts. We chose to go with SERVPRO in Johnson City(Washington County). They weren’t the cheapest, but the person that came out felt very trustworthy. So, I decided to go with my feeling and boy was I right. The two people that came today to clean the ducts out were nice, patient, knowledgeable and informative. They spent 4 hours in our home and even our dogs took to them.All this to say, get your air ducts cleaned by SERVPRO in Johnson City (Washington County), you won’t regret it!! Here’s a before and after!! (Before you ask, YES those are nerf darts)Bonus: when they opened the system in the basement, they found what’s in photo #3. How?? This alone speaks volumes of why you should choose our SERVPRO of Washington County for your next duct cleaning needs.  We make sure our customer satisfaction is top priority on ever job we do. 

Why Deal with Water Damage Immediately

10/1/2021 (Permalink)

Water damage causes serious problems – it shrinks leather, warps wood, damages carpet, and causes other serious problems. In fact, it only takes a few hours for the water to cause irreversible damage to your home or business. Immediate damage repair is crucial in preventing water damage from further destroying your residential or commercial property.

Urgency & Sensitivity

We understand that water damage causes a devastating set back to your family or business which is why we act quickly to provide an assessment of the damage, give you an on-site free estimate and get to work quickly on mitigating your damage. Our goal is to provide quick, professional, and reliable service that gets your damage repaired with minimal disruption.

Detailed Damage Assessment

Using state-of-the-art technology and equipment, our highly trained technicians can accurately and thoroughly assess the full extent of the water damage to your property – both the seen damage and unseen.

Insurance Assistance

Not sure how to handle your insurance claim for water damage? We provide assistance with majority of the insurance paperwork and in most cases, can even direct bill the insurance carrier for you. This way you can have peace of mind knowing that your insurance billing and claim is handled just as expertly as the restoration process itself!

What to Expect at On-Site Assessment & Estimate?

? Once we have confirmed your appointment, a technicians will be dispatched to your location. Typically, we can get a representative to your property within the hour.

? Upon arrival, your production manager will assess the water damage and review findings with you and your insurance company (if you are filing and insurance claim). We provide details on the extent of affected building materials (seen and unseen), process for mitigating the damage and scope the estimated repairs.

? Once you and your insurance (if you are filing a claim) approve the project, your technician will begin work to restore your home or property.  This will include daily monitoring of the drying progress and constant evaluation of the safety of the structure.

Tips for Making a Fire Damage Claim

9/22/2021 (Permalink)

Commercial Building Fire Commercial Building Fire

When your Washington County, Tennessee, commercial property has experienced fire damage, the claim process can be frustrating, at the very least. There are a few factors that make this difficult:

  • Determining the scope of the loss
  • Creating a complete inventory of items that were damaged
  • Figuring out what's covered by the insurance company
  • Handling your emotions over the fire and resulting damage

There's some good news, however; you don't have to work through this process alone.  Call SERVPRO of Washington County and there many professionals who can help you successfully complete the claims and reconstruction process. 

Tips for Making a Successful Claim
Before you get into the claim filing process, there are a few points to keep in mind:

Photographic evidence that includes both before and after pictures is vital. Any records or receipts you have from purchasing business equipment and furnishings are also helpful. Your insurance adjuster can help you through the process of gather documentation.
Don't try to clean or repair electronics and other equipment. Make sure you record water and fire damage to these items. Then, talk to your insurance company about how to proceed. Some insurance companies prefer that you contact specific cleanup and restoration companies to handle all of the repairs.
Ask your agent whether the insurance company plans to hire a forensic accountant. This professional may ask for some financial statements. It's okay to ask why those statements are necessary, and it's also okay for you to hire a professional from an accounting firm you trust.

Fire Mitigation Advice
Talk to multiple professionals to learn more about fire mitigation. As you work through your inventory of damaged items and all the requirements necessary to complete a satisfactory claim, keep a notebook on hand to jot down suggestions and information about avoiding fire damage in the future. Representatives from the fire department may have great advice. Your insurance company, the professionals who handle repairs, and the adjuster may all have suggestions for avoiding future fires.

Protecting My Facility From Bacteria

9/20/2021 (Permalink)

HOW DO I PROTECT MY FACILITY FROM BACTERIA?

Protecting your facility from bacteria involves cleaning and disinfecting regularly. Cleaning involves wiping visible dirt and grime away from surfaces, while disinfecting kills any bacteria remaining. Applying disinfectant to a dirty surface does not help, because once the dirt is wiped away, surviving pathogens may remain underneath the layers of dirt.

Clean the surface thoroughly, and then use a disinfectant to kill the microbes you want to target. Be sure to follow the instructions on the packaging. If you do not let a disinfectant sit on a surface for the appropriate amount of time, you will not guarantee the disinfection that you need.

Our 3-step Clean, Disinfect, and Protect system thoroughly disinfects your workplace. The Clean and Disinfect steps help to inactivate viruses like the one that causes COVID-19. The third step, Protect, provides antimicrobial protection against bacteria, mold, and fungi for up to 90 days. This post-disinfection service can help protect against a variety of microorganisms that cause serious illnesses like MRSA, Staph infections, and Meningitis.

Know The Signs

9/3/2021 (Permalink)

Heavy storms may come and go quickly. It is important to know the signs and warnings of a severe storm and know when to take shelter. Not everyone watches the news. So, if you see or hear a thunderstorm in the distance, get to a safe indoor location. It might seem like a harmless storm, but lighting can strike for miles so don’t be outside admiring it. If you get hit by a lightning bolt, it can be deadly or even leave you with long term side-effects. If you have severe wind warnings in your area, try to bring in or secure patio furniture, decorations, or plants that could become flying debris. You don’t want to see your trampoline four houses down in your neighbor’s pool after the storm passes. If you have any farm animals or outside animals in general, please protect them by taking them inside your barn or your home until the storm has passed. Most animals will try to seek shelter on their own but to make sure they are safe they will need your help.